Elements Activation Issue

My daughter has Adobe Photoshop Elements 8, PN: 65045174. About a year ago, we installed the software on 2 desktop machines in our home, mainly for my daughters' school use. One of the systems was too slow to run it properly, so we uninstalled it. The other system crashed and we had to reformat the hard drive. We lost everything and never reinstalled Elements. 5 months ago we purchased a new laptop for my daughter to take to college and we installed Elements on it; this is now the only computer where we have Elements installed. The problem is; she keeps getting an error message saying you will not allow her to use it because it is installed on 2 other machines. When she clicks on "I have already deactivated this serial number from one of my other machines, and I am ready for Adobe to validate this." it just takes her back to the original error screen. We can't "deactivate" it, because it's not on the other systems to being with. I thought about trying to reinstall it on my desktop system and then deactivate it, but that may create yet another issue. What do you suggest? We have Elements on only one machine and aren't able use it.
Please advise.
Thanks for your help.

lwdykes for the best assistance, I recommend our chat support at http://adobe.ly/v6wfLL. Our chat representatives can provide a personalized experience to resolve the issue you have described.

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