Elements and premiere elements 9 came with my computer and I can't get the updates.

I can't get updates for my Elements and premiere elements 9 which came installed on my computer. I can't find a serial number either. Sincerely, Terry

It is opening the Application manager and I try to download the updates, but it tells me to turn off the sync and it won't let me even open the backup-sync option.TerryDate: Tue, 26 Feb 2013 23:06:51 -0800
From: [email protected]
To: [email protected]
Subject: Elements and premiere elements 9 came with my computer and I can't get the updates.
    Re: Elements and premiere elements 9 came with my computer and I can't get the updates.
    created by Andromeda14 in Photoshop Elements - View the full discussion
What happens when you click on 'Help->Updates' option? Isn't it opening the 'Adobe Application manager' which shows all the updates. ~Andromeda
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Thank you very much for your help. Now, I was able to install the update (Adobe Photoshop 12.0.4 update for Adobe Photoshop CS5, Mac). But I couldn’t mark the answer as correct. I didn’t find the „correct“ button.
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Am 25.12.2014 um 16:06 schrieb station_two:
Photoshop CS5 broke down twice. I deinstalled and than reinstalled. Now CS5 works but I can't install the updates. "An error occurred, try it again later." But it's not said what error occurred.
created by station_two in Photoshop General Discussion - View the full discussion
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Adobe - Photoshop : For Macintosh : Adobe Photoshop 12.0.4 update for Adobe Photoshop CS5
Of course, ignore the idiotic recommendation that appears there to try to use Help > Updates. We already know that doesn't work.
If the reply above answers your question, please take a moment to mark this answer as correct by visiting: https://forums.adobe.com/message/7043416#7043416 and clicking ‘Correct’ below the answer
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Elements and premiere elements 9 came with my computer and I can't get the updates.

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