Elements cant find my camera to upload - Help!!

I've been using 6.0 for years and have 3 cameras I upload from.  Yesterday it would only upload from  my Nikon and doesn't have an option for my two Cannons.  When I try "get photos from camera" it says "select a device" but there's no way to select anything, when I hit "refresh" it does nothing.  What do I do now?  How do I upload my pictures to elements??  Thank you for any help.

I am using the USB cable and no it won't see it in explorer either...I am using the same port, same cable for the Nikon, which connects, but not when using the 2 cannons.  I did upload by putting the memory disks to the Nikon - though there should be another way of doing this.  Thanks for your answer.

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