Elements Editor 7 stopped working...Help...(possibly visual runtime c++)

I have Windows Vista 64 bit with 4.00 GB RAM (If that matters) and Adobe Photoshop Elements 7. It had worked perfectly fine since I bought it in March of 2009 until about 3 weeks ago (Only the Editor stopped working - the Organizer still works fine). It was working fine one day, and then the next day, I tried to load the Editor and I got this message: "Adobe Photoshop Elements (Editor) has stopped working....A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available." (Of course, no notifications of any solutions have magically appeared from the solution fairy.) I can't think of anything that changed on my system between the two days. As far as I know, I don't have any viruses. There may have been a Windows update, but I really don't know since all of that is automatic. I had been working on creating a card for which I had been using some clip art that I had downloaded, but I don't see how that could be a problem...
Anyway, I started searching for a solution and couldn't find anything definitive. Over the course of a few days, as I kept trying to load the Editor in the hopes that I had been visited by the magical solution fairy and all was fixed, I got another message a couple of times. I don't have the exact message because it only appeared a couple of times and then it went back to that generic message. The new message was something having to do with a Microsoft visual runtime c++ error. I did find a solution that mentioned that error, but it had to do with uninstalling the visual runtime c++ program and reinstalling it. Let me just say right here that I am not all that computer savvy. I can follow directions as well as the next guy, and any success I have ever had in fixing my own computer problems came because I am stubborn and I don't like to leave problems unresolved. However, I do NOT like to delete programs. The thought of deleting and changing things on my computer gives me nightmares. ( I almost bought a Mac because I was told that I wouldn't have to fix things as much and fiddle with programming and such.) Anyway, so I haven't tried to uninstall the runtime c++ thingy because I don't know what it is.
So, my next step was to contact Adobe. Boy wasn't that a disappointment!! $30 for phone support??!! When I can barely understand the person I'm speaking with?! No thank you!! I am very disappointed in Adobe customer service right now. I could even understand maybe $10, but I am not a wealthy person and I have to be mindful of every dollar I spend. When I could buy PSE 8 for $50 (with rebates) on Amazon right now, why would I spend $30 for support and not even be sure that they could fix the problem....
Anyway, so here I am. I am asking for help. Yes, they directed me to the troubleshooting page which has 25 solutions (+ #26 which is paying the $30 for support). I tried a couple of things, but frankly, I am right back to the issue of being terrified about changing or deleting anything on my system. Plus, that solution list looks like it would take forever! I don't have that kind of time. I live on a very busy large farm and I am a homeschooling mom to three young children. I don't have time to be fooling around with a program that should be working just fine. Why can't these things be more simple??
So, what should I do? Is there a solution? Or do I have to do the troubleshooting 25-step program? (Just sign me up for AA, too. I'm sure I'll need it after all this.) If that is the only thing I can try (other than the $30 support), should I just buy PSE 8? I wonder if I would have the same problem with it. I was led to believe that support for PSE 8 would be free (since it is a newer version). Is that just an assumption on my part?
So, any solutions or ideas?? (By the way, I wouldn't mind trying some of those 25 steps if someone could just tell me that they weren't going to totally mess up my system.)
Thanks!

Check out http://bit.ly/HotmC7 and see if it's helpful

Similar Messages

My Photoshop elements editor stopped working.

Why won't my adobe photoshop elements 12 open? It says it has stopped working. A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available.

Thanks I"m glad it did work, if it didn't I was going to install my old version. When I reinstalled it, I turned off wifi but I didn't turn off virus protection . cuz it says to do those ttwo thing before you reinstall. Try it again:)!

Editor stops working in Photoshop Elements 7.3

I am having probelms with the Photoshop Elements editor stopping working in Windows 7. It worked for awhile and worked fine in Windows XP. I have tried unistalling and reinstalling to no avail. Any ideas???

First, yes, I used original media to reinstall after I did an Uninstall and both of these were done from an Administrator account. This is my laptop and I am the only person with an account on it… it is both Admin account and user account.
There are several: (I have also included some Info items that were not red icons but show info and trail for PSE)
Error      3/14/2012 5:41:08 PM    Application Error              1000      (100) * This one occurred several times
Faulting application name: PhotoshopElementsEditor.exe, version: 7.0.0.0, time stamp: 0x48cff252
Faulting module name: dldotwds.ds, version: 0.0.0.0, time stamp: 0x46e06550
Exception code: 0xc0000005
Fault offset: 0x00007448
Faulting process id: 0x30c0
Faulting application start time: 0x01cd02338bf86f7c
Faulting application path: C:\Program Files (x86)\Adobe\Photoshop Elements 7.0\PhotoshopElementsEditor.exe
Faulting module path: C:\Windows\Twain_32\Dell\968 AIO Printer\dldotwds.ds
Report Id: ca34f011-6e26-11e1-8ea4-88532e7ad3ba
Information         3/14/2012 5:41:11 PM     Windows Error Reporting 1001      None * This one occurred several times
Fault bucket 1082857846, type 1
Event Name: APPCRASH
Response: Not available
Cab Id: 0
Problem signature:
P1: PhotoshopElementsEditor.exe
P2: 7.0.0.0
P3: 48cff252
P4: dldotwds.ds
P5: 0.0.0.0
P6: 46e06550
P7: c0000005
P8: 00007448
P9:
P10:
Attached files:
C:\Users\Melinda Steele\AppData\Local\Temp\WERC4F8.tmp.WERInternalMetadata.xml
These files may be available here:
C:\Users\Melinda Steele\AppData\Local\Microsoft\Windows\WER\ReportArchive\AppCrash_PhotoshopElement_d4ba4d 6fb853a6a5a756c1f759f4afe7db3aee35_229be89e
Analysis symbol:
Rechecking for solution: 0
Report Id: 76fd538d-6e1c-11e1-8ea4-88532e7ad3ba
Report Status: 0
Error      3/14/2012 5:38:42 PM    Application Hang              1002      (101)
The program PhotoshopElementsOrganizer.exe version 7.0.0.0 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.
Process ID: 267c
Start Time: 01cd0231eaa78af3
Termination Time: 8
Application Path: C:\Program Files (x86)\Adobe\Photoshop Elements 7.0\PhotoshopElementsOrganizer.exe
Report Id:
Information        3/14/2012 4:26:35 PM    MsiInstaller         1042      None
Ending a Windows Installer transaction: D:\Adobe Photoshop Elements\Adobe Photoshop Elements 7.0 (en_us).msi. Client Process Id: 9020.
Information        3/14/2012 4:26:43 PM    MsiInstaller         11707    None
Product: Adobe Photoshop Elements 7.0 -- Installation operation completed successfully.
Information        3/14/2012 4:26:43 PM    MsiInstaller         1033      None
Windows Installer installed the product. Product Name: Adobe Photoshop Elements 7.0. Product Version: 7.0. Product Language: 1033. Manufacturer: Adobe Systems Incorporated. Installation success or error status: 0.
Information        3/14/2012 4:22:36 PM    System Restore 8194      None
Successfully created restore point (Process = C:\Windows\system32\msiexec.exe /V; Description = Installed Adobe Photoshop Elements 7.0.).
Information        3/14/2012 4:22:14 PM    MsiInstaller         1040      None
Beginning a Windows Installer transaction: D:\Adobe Photoshop Elements\Adobe Photoshop Elements 7.0 (en_us).msi. Client Process Id: 9020.
Information        3/14/2012 4:21:04 PM    MsiInstaller         1035      None
Windows Installer reconfigured the product. Product Name: Adobe Photoshop Elements 7.0. Product Version: 7.0. Product Language: 1033. Manufacturer: Adobe Systems Incorporated. Reconfiguration success or error status: 0.
Information        3/14/2012 4:21:04 PM    MsiInstaller         11728    None
Product: Adobe Photoshop Elements 7.0 -- Configuration completed successfully.
Information        3/14/2012 4:20:57 PM    MsiInstaller         1034      None
Windows Installer removed the product. Product Name: PhotoshopdotcomInspirationBrowser. Product Version: 0.0.0. Product Language: 1033. Manufacturer: Adobe Systems Incorporated. Removal success or error status: 0.
Information        3/14/2012 4:20:57 PM    MsiInstaller         11724    None
Product: PhotoshopdotcomInspirationBrowser -- Removal completed successfully.
Information        3/14/2012 4:20:50 PM    MsiInstaller         1042      None
Ending a Windows Installer transaction: D:\Adobe Photoshop Elements\Adobe Photoshop Elements 7.0 (en_us).msi. Client Process Id: 2640.
Information        3/14/2012 4:17:14 PM    Adobe Active File Monitor 7.0      2573      (1)
The description for Event ID 2573 from source Adobe Active File Monitor 7.0 cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.
If the event originated on another computer, the display information had to be saved with the event.
The following information was included with the event:   (*Nothing was after this statement)
Information        3/14/2012 4:17:11 PM    MsiInstaller         1040      None
Beginning a Windows Installer transaction: D:\Adobe Photoshop Elements\Adobe Photoshop Elements 7.0 (en_us).msi. Client Process Id: 2640.
Information        3/14/2012 4:15:56 PM    MsiInstaller         1035      None
Windows Installer reconfigured the product. Product Name: Adobe Photoshop Elements 7.0. Product Version: 7.0. Product Language: 1033. Manufacturer: Adobe Systems Incorporated. Reconfiguration success or error status: 1602.
Information        3/14/2012 4:15:56 PM    MsiInstaller         11729    None
Product: Adobe Photoshop Elements 7.0 -- Configuration failed.
Information        3/14/2012 4:15:31 PM    MsiInstaller         1035      None
Windows Installer reconfigured the product. Product Name: Adobe Photoshop Elements 7.0. Product Version: 7.0. Product Language: 1033. Manufacturer: Adobe Systems Incorporated. Reconfiguration success or error status: 1602.
Information        3/14/2012 4:15:31 PM    MsiInstaller         11729    None
Product: Adobe Photoshop Elements 7.0 -- Configuration failed.
Information        3/14/2012 4:07:46 PM    Windows Error Reporting              1001      None
Fault bucket 1082857846, type 1
Event Name: APPCRASH
Response: Not available
Cab Id: 0
Problem signature:
P1: PhotoshopElementsEditor.exe
P2: 7.0.0.0
P3: 48cff252
P4: dldotwds.ds
P5: 0.0.0.0
P6: 46e06550
P7: c0000005
P8: 00007448
P9:
P10:
Attached files:
C:\Users\Melinda Steele\AppData\Local\Temp\WERDEED.tmp.WERInternalMetadata.xml
These files may be available here:
C:\Users\Melinda Steele\AppData\Local\Microsoft\Windows\WER\ReportArchive\AppCrash_PhotoshopElement_d4ba4d 6fb853a6a5a756c1f759f4afe7db3aee35_1fddf26d
Analysis symbol:
Rechecking for solution: 0
Report Id: bbd850c4-6e19-11e1-8ea4-88532e7ad3ba
Report Status: 0
Melinda S

My photoshop element 10 stop working, I am not able to open ti anymore. ? I posted this question a few days ago and I did not get any anwer yer, please help

My photoshop element 10 stop working, I am not able to open ti anymore. ? I posted this question a few days ago and I did not get any anwer yer, please help

I have photoshop premiere element 10 editor and organizer and I have a Macbook pro 10,9,9
When I try to open a picture with element editor or if I try to open PS editor directly I see this
file:///Users/main/Desktop/Screen%20Shot%202014-11-26%20at%201.17.35%20PM.png
when I click on Modify it doesn't open and I have this window
file:///Users/main/Desktop/Screen%20Shot%202014-11-26%20at%201.21.07%20PM.png
and if I click REOPEN , I still have the same message
Lucie

Elements 12 Photo Editor stopped working

I recently purchased a brand new HP with Windows 8. I downloaded PS Elements 12 from Amazon last month and a few weeks in, Photoshop Editor stoped working. I ended up uninstalling it then reinstalling and it worked great for a few days before the Editor crashed again. This pops up: "Photoshop Elements 12 Editor has stopped working. A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available."
I am beyond frustrated. I am trying to get a photography career going and I don't have time for this. I'm not very computer savvy when it comes to issues like this and honestly have no idea what to do. I obviously can't keep uninstalling it. I also don't know if this is a Windows issue or Adobe. Please help!

I'm replying from my e-mail so I hope this works! Couldn't figure out how to reply on the Adobe discussion board. But I checked the updates and it said they're all up-to-date and to answer your questions, yes it crashes every time I try to open a photo. If I'm in the organizer then right click a photo to open in Editor that notification pops up. So yes, the organizer works just not the Editor.
As far as the admin rights, I right-clicked the icon and ran to do so if that's what you're talking about. Like I mentioned before, I have NO idea what the heck is wrong. If it's Windows or Adobe...all my friends say I should've gone with an iMac. Haha. Sigh
Date: Wed, 19 Mar 2014 07:16:05 -0700
From: [email protected]
To: [email protected]
Subject: Elements 12 Photo Editor stopped working
    Re: Elements 12 Photo Editor stopped working
    created by nealeh in Photoshop Elements - View the full discussion
First run Help> Updates to update PSE to v12.1 which is a stability update.Does it crash with every photo you try to open?Does the Organizer work?Does your user account have administrator rights? Cheers,
Neale
Insanity is hereditary, you get it from your children
If this post or another user's post resolves the original issue, please mark the posts as correct and/or helpful accordingly. This helps other users with similar trouble get answers to their questions quicker. Thanks.
     Please note that the Adobe Forums do not accept email attachments. If you want to embed a screen image in your message please visit the thread in the forum to embed the image at http://forums.adobe.com/message/6223712#6223712
     Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page: http://forums.adobe.com/message/6223712#6223712
     To unsubscribe from this thread, please visit the message page at http://forums.adobe.com/message/6223712#6223712. In the Actions box on the right, click the Stop Email Notifications link.
           Start a new discussion in Photoshop Elements at Adobe Community
For more information about maintaining your forum email notifications please go to http://forums.adobe.com/thread/416458?tstart=0.

PSE12 editor stopped working - sas elements 12 editor not working - how can i get editor to work - which has been working fine for a yhearÉ

PSE12 editor stopped working - sas elements 12 editor not working - how can i get editor to work - which has been working fine for a year nowÉ

Thanks for the quick response ...
I had already tried deleting the review slide itself, though Captivate wouldn't let me - it just hid it. I tried again using the method you recommended but the slide remained in the filmstrip, so I tried deleting again, then re-added it from the Quiz Settings page ... no joy, same behavior as before.
I checked the Advanced Interaction page and confirmed that all of the scored questions were configuredthe same way as the non-scored questions, with the only difference being the pool that they were drawing from.
Other thoughts? I am by no means a Captivate expert but this one really feels like it shouldn't be this hard, and I'm more than a little afraid that it's the file itself that's jacked up ...

"Adobe elements has stopped working."

I've received the error "Adobe elements has stopped working" and then the program closes. It has happened numerous times and now happens more and more often. Does anyone have any fixes for this?

I've been having the same problem.
Win7 64bit 8GB RAM, 500GB free hard drive space. All Win updates in place on a regular basis (last time was 2 days ago).
I often get the "stopped working" popup message on my desktop right after I close the program (well, yeah, I would hope it would stop working when I close it) and also increasingly get it on the desktop when I open the program (before the PE12 screen opens). This latter popup "stopped working" message will persist until I close the popup window, even though the program is working just fine.
The most occurrences of actual crashes seem to be when doing a lot of titles (new or editing existing), when saving, and when exporting.
For awhile it seemed (very subjectively) that rendering the project before saving or exporting possibly helped reduce the number of occurrences, but just now the "stopped working" message popped up and the program quit while I was rendering (got about 80% through).
This time I checked the "check online for a solution" box, but to no avail--there was a brief period while Windows searched online, and then the program shut down anyway.
I've tried rebooting, making sure other programs were closed, etc. but nothing really seems to have much effect. The same project will save or export just fine on one occasion, then if I so much as change a word in a title it will become unstable. The entire project is 26 minutes long. One video track (2) with titles, one main video track (1), one audio track (mostly empty) of ambient sound with the video, one sound track.
I will try Steve's suggestion of Ctrl-Alt-Shift for awhile on opening. (This helps when PSE tools freeze up.) Thanks for the tip!

PSE 9 on Win 8.1: Editor stopped working but organizer works.

Editor stopped working but organizer works. Un install and re install didn't solve problem

You don't give us much to go on, like what operating system, when the editor fails, etc. More information would help,
but try quitting the editor, then restarting while holding down ctrl +alt+shift/command+option+shift. Keep the keys down till you see a window asking if you want to delete the settings file. You do.

Adobe Premiere Elements 13 stops working trying to add media via videos from camera

When I try to add media selecting videos from camera or flip, Adobe Premiere Elements 13 stops working and closes. What might be the problem?

elizabethmeow
On what computer operating system is your Premiere Elements 13 running? Have you had the opportunity to update 13 to 13.1 using an opened projects Help Menu/Update?
What are the full properties of your source media and how are you importing them that you are trying to import into the project? A quick way to get that information, if you do not know that information, is for you to post the brand/model/settings for the camera that recorded the video.
Do you have the latest version of QuickTime installed on your computer with Premiere Element 13, and are you running the program as Administrator?
Lots of additional questions, but the answers to the above may give us the answer that you need to resolve you issue.
Thank you.
ATR

My photoshop elements 8 stopped working. I am getting error message 150:30

My photoshop elements 8 stopped working and I am getting error message 150:30

I am having the same problem and tried calling tech support was on hold for an hour and a half its
driving me crazy trying to figure it out. Did an online chat which was no help what so ever.
If I find out something I will let you know for sure...

During app load, Premiere elements 11 stopped working all of a sudden. Why?

Premiere elements 11 stopped working all of a sudden. Says "A problem caused the program to stop working correctly" I re-installed it but still the same.
I haven't installed any other apps except adobe reader and there were a few Windows updates but that was it. Some history - I had defraged my hard drive when this started to happen. Wouldn't the re-install have fixed it if the de-frag caused this problem? What is causing elements to stop loading at the splash screen?

DFMA
Thanks for the follow up with the very helpful information.
If this is one of those Importer QuickTime type issues, the answers are few if any.
If you have not already tried
Have you attempted to delete the Adobe Premiere Elements Prefs file and, if necessary,
the whole 11.0 Folder in which it exists.
then, please try the following...
My expectations for the following are not high, but worth the time -
1 uninstall the usual Control Panel way - you might want to uninstall QuickTime at the same time.
2. free ccleaner run through (regular and registry parts)
CCleaner - Download
3. reinstall QuickTime and then Premiere Elements with anti-virus and firewall(s) disabled.
Others on the list...
1. Create a new User Account with Administrative Privileges and install and run Premiere Elements
from there.
2. Use a new set of installation files either from Adobe if you purchased the program from it as an online
download, or get tryout installation files for 11 into which you can insert your purchased serial number.
Photoshop Elements 11 Direct Download Links: Free Trials, Premiere | ProDesignTools
If the latter, read and carry out carefully the Note: Very Important Instructions in order to avoid an Access
Denied message.
We will be watching for your progress.
Thanks.
ATR

Photoshop elements 12 stopped working after swapping mainboard

Hi everybody!
On a Win 7 Pro PC the PSE 12 Photo Editor stopped working after swapping the defective mainboard.
I tried uninstall and reinstall as admin, with disabled security software.
We always get the welcome screen from where you launch organizer or editor, of which only the organizer works.
Launching the editor directly from the application folder or from within the organizer fails too.
Also the newest update installed, does not change this behaviour.
I'd appreciate your suggestions!
Dirk

I am having the same problem and tried calling tech support was on hold for an hour and a half its
driving me crazy trying to figure it out. Did an online chat which was no help what so ever.
If I find out something I will let you know for sure...

Elements 11 stops working also windows live photo gallery any ideas please

elements 11 stops working also windows live photo gallery also on elements 9 and10 any help would be very welcome please o.s. windows 7

You have to tell PSE to explicitly write the tags back into the industry-standard metadata fields, using the File > Write Keyword Tags command. Beware that it is buggy -- if you find your tags not getting written correctly, you can use the utility psedbtool:
http://www.johnrellis.com/psedbtool/

When my iPhone is connected (via the Lightning cable) to the usb port in my car, the alert tones are no longer played through the car speaker or the phone. This previously worked, but has randomly stopped working, help!

When my iPhone is connected (via the Lightning cable) to the usb port in my car, the alert tones are no longer played through the car speaker or the phone. This previously worked, but has randomly stopped working. help!

I took my iPhone to the Service center of M/s RSG INFOTECH PRIVATE LIMITED on April 17, 2014.
Why are you posting in this forum about what occured with an independent service provider? How is is at all relevant to Apple?? In fact, service by any person or business not authorized by Apple voids any waranty.

When updating itunes from 10.0.1.22 to anything higher, my network card stops working, HELP!

When updating itunes from 10.0.1.22 to anything higher, my network card stops working, HELP!
I have an iPhone 3gs, and a work iPhone 4 on iOS 4.3.3. I want to sych with iTunes but clearly must upgrade to >10.1
When I do, my network card no longer works on my desktop. Please HELP!
My spec is;
NETWORK CARD;

polydorus wrote:
This isn't my thing, but the following post on this seems to have helped some people:
http://discussions.apple.com/thread.jspa?messageID=12622179#12622179
That's the go-to advice with this one, p. (I certainly don't have much to offer beyond it, but it does a superb job in the vast majority of instances.)

Elements Editor 7 stopped working...Help...(possibly visual runtime c++)

Similar Messages

Maybe you are looking for