Elements eleven editor won't install again. Help

After accidentally deleting my elements eleven editor it won't reinstall again. Despite me having the disc, serial number and the fact organiser is still working.
My mac pro says it 'installation encountered errors'. But it only says that right after the whole installation process and serial number input. So far I have tried reinstalling it multiple times, verifying the disc with disc utility and there seems to be no problem there. But it won't work anymore. So frustrating this is, I have wasted my weekend trying to resolve this, can anyone help?

The issue is, unfortunately, more likely with your Mac than with the program (assuming that the disc itself isn't damaged). Have you tried just downloading the program from Adobe's site (assuming it's version 13)?
Otherwise, you may want to open your Mac's Disk Utility and run some diagnostics on your system to ensure something on your Mac is not failing.

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Yes and no help.
See discussion
Please visit http://www.adobe.com/support/contact if there are more questions for Adobe. Thank you.
General Info
Chat start time      Dec 13, 2013 6:52:37 AM EST
Chat end time      Dec 13, 2013 7:08:55 AM EST
Duration (actual chatting time)      00:16:18
Operator      Vaibhav
Chat Transcript
info: Hi, there are several customer(s) in line ahead of you. We'll be with you as soon as possible. Thank you for your patience.
You might also try our community forums, where experts are online 24/7.
info: You are now chatting with 'Vaibhav'
Vaibhav: Hello. Welcome to Adobe Technical Support.
Vaibhav: Please allow me a moment while I look into your account & verify the details.
Jerry: okay will wait
Vaibhav: Can you elaborate the issue please?
Jerry: I've been trying to open the app, its does not open it give me an error
Vaibhav: Well we are getting many customer with this issue
Vaibhav: premiere elements 11 is not compatible with MAC 10.9
Jerry: okay what are you doing to resolve the problem
Vaibhav: Well if there will be any update we would inform all the customers right now we have send this to engineering
Jerry: A friend of mine was sent a link that allowed them to reinstall the application and they were also given a serial number as well can't you do the same for me I really need to use this application asap
Vaibhav: for this you need to contact customer services or sales
Jerry: I'm not looking into buying a new copy I NEED HELP!!!!!!
Vaibhav: Well we can not help in this case as this version was released before mac 10.9
Vaibhav: and if you want to use it on MAC 10.9 you would need to purchase Premiere Elements 12 and for that need to contact sales
Jerry: It looks like I am not going to get the same help as every one,just no that you've lost a customer in me
Vaibhav: Well there is nothing that we on chat or phone can do in this
Vaibhav: Thank you for contacting Adobe. Good Bye.
info: Your chat transcript will be sent to [email protected] at the end of your chat.

PLEASE HELP! Adobe Photoshop Elements 8 editor won't open!!

Hi! I'm new to the forums and to Adobe. So, I'm a little clueless about all this stuff.
WELL
everytime I click my Photoshop icon the welcome screen appears and the editor begins to load.
However, the screen doesn't pop up at all. Just the welcome screen. It just shows the Photoshop Elements editor's small window on the bottom of my screen. I click on it and the editor doesn't show up at all.
It did this a couple of times before. But, now the editor isn't showing.
My organizer works just fine, but I'm wondering if I can somehow open Photoshop's editor on the organizer?
If you could please PLEASE PLEASE HELP ME and reply as soon as possible! I would love to draw and color on Photoshop again as soon as I have fix this problem!
Thank you so much!
-Marley

Try making a direct desktop icon for the Organizer and Editor and that will bypass the welcome screen and any advertising.
On Windows right click on the desktop and select New >> Shortcut
Browse to Computer OS C:
And find the PSE Organizer application in Program Files or Program Files (x86) on Windows 7 - 64 bit.
Inside the Adobe >> Photoshop Elements Organizer (yellow folder) you are looking for an application file “PhotoshopEementsOrganizer” with six small icons (e.g. representing thumbnails)
Select it and click OK
Click next
Rename by taking out Photoshop Elements leaving just the word Organizer
Then click finish
You should now be able to launch directly form the desktop by double clicking on the icon.
You can set up a similar direct link to the Editor application (.exe file which has the blue PSE icon). As before take out Photoshop Elements just leaving the description Editor and it will show up clearly on the desktop.
You can keep the standard Photoshop icon which links to the welcome screen but I prefer to delete it from the desktop. If you ever need to get to the welcome screen you simply click Window >>Welcome on the top menu when the application is open.

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I checked its been uninstalled from my mac and then every time I reinstall it, it just perpetually sits on that page that says 'inDesign is downloading now'... but it never does. Need urgent help please! Photoshop and illustrator remained on my mac no issue there. Whats going on?...

Musecatherine please begin the installation process in the Creative Cloud Desktop application. You can find details on how to install the Adobe Creative applications, included with your membership, at Install and update apps - https://helpx.adobe.com/creative-cloud/help/install-apps.html.
It is likely that the AAM Detect Plug-in is not installed or blocked by your current web browser. This is why no action occurs when you are on the download page.

Photoshop Elements 13 Editor won't launch

I've downloaded Photoshop Elements 13, which I've purchased. After completely installing and signing in with my Adobe ID, I'm prompted to accept the EULA again. After clicking Accept, the application closes and doesn't open.
I've uninstalled, rebooted and re-installed the application on my Win 8.1 64-bit system. I had downloaded the PSE 12 trial, which i've uninstalled as well. I know that something was not uninstalled, because after the re-installation I don't see the original splash screen prompting me to choose between the Organizer and the Editor. When I selected the Organizer, it would open fine. I changed the preferences to open immediately in the Editor, hoping that it would launch if that were its only option. This didn't work either. I also tried Adobe online chat support and they advised that they had no online solution to my problem and to post a question in the forum. There is also no phone support option for PSE. What do I do now?
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So where are these Forum experts?????
Here is the chat support. What a joke!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
system: PC Win7 64 bit SP1
Intel i5-3470 3.2GHz. 8G ram HD GC
While you wait, you can try our community forums where experts are available 24 hours a day, 7 days a week.
info: You are now chatting with Baljinder Kumar.
Baljinder Kumar: Hello
Baljinder Kumar: Welcome to Adobe Installation Team, How may I help you today?
Baljinder Kumar: I'll be glad to help you with your issue today.
Baljinder Kumar: Please allow me a moment while I look into your account & verify the details.
D.R. OLDFIELD: APE 13 For PC when I click on Editor the screen loads but freezes.
Baljinder Kumar: Thank you
D.R. OLDFIELD: hello?
Baljinder Kumar: May I have the serial number please?
D.R. OLDFIELD: 1057- - - - -
Baljinder Kumar: Thank you
Baljinder Kumar: Well unfortunately technical support for this product is only available on forums.adobe.com
D.R. OLDFIELD: So there is no solution? I was on the Forum and sent here?!!!
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Baljinder Kumar: Adobe Experts also replies on forums
D.R. OLDFIELD: And this is called company product support?
Baljinder Kumar: This is called forums support.

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