Elements for Mac won't accept my serial no.

I had to do a clean reinstall on my Mac to fix some problems. I re-downloaded the Elements installer and reinstalled it. Now when I try to launch it, it asks for my serial no.. No problem! I still have the receipt from my purchase  containing the serial no..
Now, USING THE KEYPAD ONLY (because I know it's otherwise easy to type an "O" for a "0") I entered in the serial no.. Elements said it was wrong! I tried three times, and each time it refused it. I tried restarting, because sometimes that clears up problems, and tried again. No dice.
Why won't it accept my serial no.? I could choose the 30-day trial option, but I want to keep using elements.

Barbara,
As far as I know, serail is accepted by trial versions on windows. Is this not valid for Mac...
+ Ripple

Similar Messages

  • I wish to book a one on one,but my mac won't accept my serial number

    I wish to book a one on one at Doncaster, Melbourne. Australia,.
    The program has asked me to enter my serial number, which i had taken from my sales docket when the computer was bought for me.
    I haven't had a one on one for a while, but it seems to have forgotten my serial number and won't recognise it, please advise me as to how to fix this problem.
    Regards,
    rosesrred

    You can check your serial number by clicking on the Apple in the menu bar and then on About this Mac -  click underneath the large Mac OS X until your serial number is revealed.

  • Photoshop Elements 6 won't accept my serial number... How do I fix this?

        I had to uninstall and reinstall Photoshop elements 6 to my Windows 7 computer because the brushes were glitching on me, and now it won't accept my serial number to register it to my computer. I received it from a bundle package when I installed my tablet back in 2008ish. The warning is "A problem was encountered while trying to send information over the Internet". I have retyped it several times to make sure I put the right number without any luck either.

    Error "The serial number is not valid for this product" | Creative Suite

  • I am trying to install Photoshop Elements 12 but it won't accept the serial number and tells me to contact customer support. What do I do?

    I am trying to install Photoshop Elements 12 but it won't accept the serial number and tells me to contact customer support. What do I do?

    Designerdan21 are you still facing difficulties utilizing your serial number for Photoshop Elements 12?  If so then please contact our support team at Adobe - Contact Support – Download and Installation.  I would also recommend reviewing Find your serial number quickly - http://helpx.adobe.com/x-productkb/global/find-serial-number.html.

  • Elements 10 installer won't accept serial #

    Tried 5 times to installPhotoshop Elements 10, installer won't accept serial number on the box purchased from Staples. Yes, I have regestered the product with Adobe (today), as a last straw because there is no instruction in the manuel to do so. I have waited 30 minutes for the registration to post. Still unable to continue with the install.

    I read all of those. I have a PC, Windows 7. Today I phoned support, got someone who advised a download from the net, THEN use the serial #...still waiting for it to download, could take 45 minutes, he said.  He also said to use the right-hand keyboard, with no hyphens. Instructions on the ReadMe disc say NOT to use the keyboard. Which is correct?
    Thanks.
    Cheryl
    Author Disaster & Triumph: Sacramento Women, Gold Rush Through the Civil War
    website/blog: CherylAnneStapp.com "California's Olden Golden Days"

  • Have Adobe Standard CS 5 (Student), and would like to upgrade to Creative Cloud (Non-Student) - won't accept my serial number for special pricing for existing users

    I currently use Adobe Standard CS 5. It was bought with the Education discount. I would like to upgrade to Creative Cloud and see that they have special pricing for existing customers that use past versions of Creative Suite. I am no longer in Education, so I will have to buy a full version. This is fine, but it won't accept my serial number for the discounted pricing. Is there something else I should be doing?

    Hi there
    Please contact our Sales team who will assist with your order - 800-585-0774
    Thanks
    Bev

  • I put in correct serial for v5...won't accept correct serial for previous version?

    When registering LR 5 on new computer....it accepts LR 5 serial...asks for serial of previous version...won't accept correct serial for version 3?

    For serial number issues, contact Adobe direct
    http://helpx.adobe.com/contact.html

  • Elements 8 for Mac won't launch

    I just installed this program and it won't launch when double click the icon. This is a brand new laptop so the sys are current. Any ideas?

    Barbara,
    Thanks for the help, but I'm embarrassed to say that my problem was the fact I was double clicking on the icon instead of single clicking. I've only had this machine a couple weeks and old habits are hard to break.
    Date: Mon, 16 Aug 2010 09:06:14 -0600
    From: [email protected]
    To: [email protected]
    Subject: Elements 8 for Mac won't launch
    Then I would do this. Uninstall it (there's a link to the uninstaller in the PSE 8 application folder), and then create a new admin user (system preferences>accounts), log into that user and run the install from there. Be sure to repair permissions afterwards. If all is well in the new account you can log back into your existing account and delete the new one.
    >

  • I am trying to load my illustrator cs6 onto home computer, second use-have installed it on my work computer, but it won't accept my serial number at home, do I need to re-register product?

    I am trying to load my illustrator cs6 onto home computer, second use-have installed it on my work computer, but it won't accept my serial number at home, do I need to re-register product?

    no.
    Error "The serial number is not valid for this product" | Creative Suite

  • Won't accept my Serial number PSE11

    I'm trying to install PSE11 on a Windows XP machine.  It won't accept the serial number, I'm sure there is no typo.
    What do I do now?
    Carl

    My copy of PSE11 was already registered but I have installed it on two computers.  I thought that you could have it on 3 if you only used it one at a time.  I see that it is 2, so that is my problem.  I am trying to get an old program to work on an XP computer which will not run on my Windows 8.  The program requires that a copy of photoshop be available on the XP computer. I'll try to install a trial version on the XP so that I can run this test.
    Thanks for your help.

  • Photoshop won't accept my serial number

    my photoshop won't accept the serial #
    how do I make it work

    Error "The serial number is not valid for this product" | Creative Suite

  • My computer won't accept my serial number after trying to register it. How do I fix this?

    I had to uninstall photoshop elements 6 because it was glitching on me, and now it won't accept my serial number to register it to my computer. What can I do to fix this?

    My system is photoshop elements 6. I received it from a bundle package when I installed my tablet. The warning is "A problem was encountered while trying to send information over the Internet". I have retyped it several times to make sure I put the right number without any luck either.

  • I deactivate CS6, and I want to activate it on another computer, but it won't accept my serial number.

    I deactivate CS6, and I want to activate it on another computer, but it won't accept my serial number. How can I fix this?

    Nancy Olivier are you trying to install Creative Suite 6 on a computer which already has Creative Cloud installed?  If so then please see Install and update apps - https://helpx.adobe.com/creative-cloud/help/install-apps.html for information on how to install previous version of Adobe Creative titles through your membership.

  • Your installation won't accept the serial number

    Your software installer won't accept the serial that I have for it

    Are you sure it is the license key that is printed on the Jewel case of the CD?

  • Toshiba.co.nz Support page won't accept my serial number

    Hi Forumites,
    The Toshiba Support Centre at toshiba.co.nz > Support won't accept my serial number of my Satellite P840T as valid. And if I try and get to the downloads for my laptop, by entering a category of "Computers", the site just says "Loading Families..." on the next line down, and stalls forever.. something broken here.
    I also noticed that unless I have my browser security settings turned to the lowest possible settings, the Toshiba site (which obviously uses Cookies) won't remember me long enough for me to get from the login page to the "Post new Listing" link on the Forum home page. It asks me to log in again.
    I've tried two browsers, IE and Chrome, with the same results. I think the forum site is poorly designed if it won't work with default browser settings.
    Even with browser security settings turned to the lowest possible settings, the site still forgot who I was when I went from the Satellite P series forum to this one.
    Just some feedback on my experience with the forum so far.
    Mark

    In the past I searched drivers using part number on second option and it worked perfectly. Maybe is there some problem with the page. Try few hours later. Who knows why this happen.

Maybe you are looking for

  • Error message saying a script is running and is slowing down browser...stop script or continue?

    While playing games my screen freezes up and a message pops up that says there's a script running which can slow down or stop my browser. Then it asks if I want to stop script or continue. I always click stop script, but it continues to happen period

  • Are you recommending a video upgrade 3/30/2014. seems suspicious

    I am getting pop up notifications that Firefox needs a video upgrade. as I look at the URLs that the upgrade is coming from, it just doesnt look right. Then one page was arcade games that I could not avoid accepting. Is Firefox recommending this vide

  • Application item value disapeared in other pages

    Hi I have created an application level item called F111_USER_AUTHENTICATION and this item is populated in the calculation section of the login page 101. The calculation is performed under rendering with before header and F111_USER_AUTHENTICATION is p

  • Save as .mov or .m4v

    I have made a lot of dvds of home movies over the years using final cut pro and then idvd.  I want to recapture the videos back to my computer for future use and also to save them to my apple tv.   I would like to have them in my system, in case I wa

  • Problem In Scrolling

    Hi All I m usimg Flex Builder 3 Following are the dimension of my Application Layout : absolute width: 1024 height: 768 It has a panel with dimension Layout : absolute width: 990 height: 748 When the page opens in IE7 it doesnt show scrollbar neither