Elements Organizer 12 Error Saving Project in Adobe Premier Elements 12

When I try to save a slide show project using Elements Organizer 12 in Adboe Premier Elements i get an "Error Saving Project" message and it will not let me save my project. Can you help?

Kirk Oswald
Thanks for the updates.
Just a point of clarification. Did you ever disable the psa.prf file by renaming it to psa.prfOLD? It sounded like you could not. If that was the case, was there any message associated with the program not wanting to follow you directive? Was it a saving matter or did you get a pop up about permissions? If a permissions one, did it give you an option for Continue? If so, did you click on Continue?
1. Let us try to get the psa.prf deleted or disabled if possible.
2. Then create a new catalog. See Elements Organizer 12, File Menu/Manage Catalogs/Catalog Manager,
Let us see if we can rule in or out the two above.
Besides the problem with the Save Project in the Slideshow Editor, are you seeing that problem anywhere else? (I know that you said you do not have a problem with the Output option Save As A File Movie WMV.
ATR

Similar Messages

Hi, After I try to load either an existing or new project in Adobe Premier Elements 9 I just get a blank grey screen with none of the timeline, etc. boxes on view. This has suddenly happened, one day OK next not! At the top of the screen I get the normal

Hi, After I try to load either an existing or new project in Adobe Premier Elements 9 I just get a blank grey screen with none of the timeline, etc. boxes on view. This has suddenly happened, one day OK next not! At the top of the screen I get the normal Pre icon, File, Edit, Clip, etc.
I am planning on purchasing Premier Elements 13, would it be better if I bought a new program rather than download an upgrade, just in case the upgrade doesn't load properly due to the error with my existing program?
If I the deleted Premier Elements 9 on my PC would I lose all my existing videos that were produced using Premier Elements 9 or would they be saved so that they can still be worked on in Premier Elements 13?
Does Premier Elements 13 work with Windows 7?
Thanks
Terry

Premiere Elements 13 absolutely works with Windows 7!
In fact, I'd highly recommend you download the free trial and give it a test run.
Meantime, go to Windows Update and make sure you have all of the latest Windows updates, including those that don't install automatically. Then go to the nVidia or ATI site and ensure you have the latest driver for your graphics card, and go to Apple.com and ensure you have the latest version of Quicktime, per the program's requirements.

Install Adobe Premier Elements 9 results in Windows Installer window pop up

Installed Adobe Photoshop Elements 9 fine. When installing Adobe Premier Elements 9, the installation fails during 'Configuring Windows Installer' and a pop up window appears with the title 'Windows Installer'. What do I need to do to get this software installed?

You need at least 30GB (or better, 60GB) free defragmented space for PRE9 to work. Do you have this? You may have been on the borderline during install and your first project, so when you rendered your project, or restarted the machine, (possibly Windows creating a system restore point) your free space dropped below the limit.
Can you also confirm that you didn't install any new software between the saving and opening of your project.
Here are some general points you should work through to maximise your chances of success
Install all Windows Updates.
Install latest version of Apple QuickTime (v7.6.8 at time of writing). Even if you don't use QuickTime, PRE relies heavily on it.
Install most recent graphics and sound drivers from the manufacturers web sites.
Run Disk Cleanup.
Run Defragmenter.
Temporarily disable any anti-virus realtime scanning.
And give us some information about your clip and hardware:
Use the GSpot Codec Information Utility to analyse the file and post screen image.
What project preset did you use?
Where did the clip come from?
How did you get it into PRE?
Post back here with the necessary information described here: Got a Problem? How to Get Started

Sorry, a serious error has occurred that requires Adobe Premier Elements to shut down.

I have Adobe Premier Elements 7. When I launch the application then try to begin using it an error is presented which advises Sorry, a serious error has occurred that requires Adobe Premier Elements to shut down. We will attempt to save your current project. When I click OK the program shuts down. I have tried fixes I have found on the Forum. I have also uninstalled and reinstalled the program.

From the Premiere Elements Information FAQ http://forums.adobe.com/thread/1042180
•You MUST use an account with Administrator Privileges to run Premiere Elements
•(Doing Run as Administrator http://forums.adobe.com/thread/969395 [says Encore and also for "All" versions of Premiere] will sometimes fix "odd" errors)
•What version of Premiere Elements? Include the minor version number (e.g., Premiere Elements 12 with the 12.0.1 update).
•What operating system? This should include specific minor version numbers, like "Mac OSX v10.9.4"---not just "Mac"
•Has this ever worked before? If so, do you recall any changes you made to Premiere Elements, such as adding Plug-ins, brushes, etc.? Did you make any changes to your system, such as updating hardware, printers or drivers; or installing/uninstalling any programs?
•Have you installed any recent program or OS updates? (If not, you should. They fix a lot of problems.)
•What kind(s) of image file(s)? When talking about camera raw files, include the model of camera.
•If you are getting error message(s), what is the full text of the error message(s)?
•What were you doing when the problem occurred?
•What other software are you running?
•Tell us about your computer hardware. How much RAM is installed? How much free space is on your system (C:) drive?
•How many and what speed are your hard drive(s)... ie 5400rpm or 7200rpm or?
And some other questions...
•What are you editing, and does your video have a red line over it BEFORE you do any work?
•Which version of Quicktime do you have installed?
•What is your exact brand/model graphics adapter (ATI or nVidia or ???)
•What is your exact graphics adapter driver version?
•Have you gone to the vendor web site to check for a newer driver?
•For Windows, do NOT rely on Windows Update to have current driver information
•-you need to go direct to the vendor web site and check updates for yourself
•ATI Driver Autodetect http://support.amd.com/en-us/download/auto-detect-tool
•nVidia Driver Downloads http://www.nvidia.com/Download/index.aspx?lang=en-us

I am attempting to upgrade from Adobe Premier Elements 9 to Adobe Premier Elements 13 after using 13's trial version for a few weeks. I am unable to find where and how to do this without losing the project I have been working on. Please help?

I am attempting to upgrade from Adobe Premier Elements 9 to Adobe Premier Elements 13 after using 13's trial version for a few weeks. I am unable to find where and how to do this without losing the project I have been working on. Please help?

Vere Clarke
Premiere Elements 9.0/9.0.1 and Premiere Elements 13 are standalone products.
So, you can have both on the same computer, but only open one for your work.
The classical recommendation is to finish a project in the version in which it was created since there
is no guarantee that a project from an earlier version will open in the later version. Probably will, but
no guarantees. And, when you do explore this, do it from a copy of the earlier version project. Once you
take the earlier version project into a later version one, you cannot go back to edit the later version edited
project in the earlier version program.
If you have both versions (9 and 13) on the same computer and you have not moved, deleted, renamed any of the version 9's files/folders,
right click the saved closed Premiere Elements 9.0/9.0.1 project file, select Open With, and then Adobe Premiere Elements 13.
(Your 9.0/9.0.1 saved closed project file should be found in Libraries/Documents/Adobe/Premiere Elements/9.0.)
Please review and consider. If any questions or need clarification, please do not hesitate to let me know.
Thank you.
ATR

Hello, I just purchase Adobe Premier elements 12. I installed it but the only problem is when I try to open "new project" it tells me I have to put my password in and username for the first seven days of installation, but when I do that the project never

Hello, I just purchase Adobe Premier elements 12. I installed it but the only problem is when I try to open "new project" it tells me I have to put my password in and username for the first seven days of installation, but when I do that the project never opens, it just has the loading bar loading and then it stops, so I have no idea wat the problem is, please help

new project help
What computer operating system is your Premiere Elements running on?
Have you gone through the typical drills of
1. Latest version of QuickTime installed on your computer with Premiere Elements?
2. Running program from User Account with Administrative Privileges as well as from Run As Administrator applied to the desktop icon
with right click of the icon, followed by selecting Run As Administrator?
3. Does problem exist with and without the antivirus and firewall(s) disabled?
4. Even though the Premiere Elements 12 Editor will not open, can you open the Elements Organizer 12?
If Yes to all of the above, please review the following for a possible solution...
ATR Premiere Elements Troubleshooting: PE12: Premiere Elements 12 Editor Will Not Open
Please review and consider the above and then we can decide what next which might include trying to open
the program directly from the .exe files. (If Windows 7, 8, or 8.1 64 bit, Local Disk C\Program Files\Adobe\
Adobe Premiere Elements 12\ and in the Adobe Premiere Elements 12 Folder are the Adobe Premiere Elements 12.exe
and Adobe Premiere Elements.exe files. Double click the Adobe Premiere Elements .exe file to try to open the project.)
We will watching for your results.
ATR

Error message with trial version adobe premier elements

I just downloaded trial version of adobe premier elements 12....
First use, when I try to open on first screen a new file option, the following message appear..." driver uncompatible, please check and update it..."
I never had before message like this on any other software, and after checking, all drivers seems to be updated and OK...
The version downloaded is for 64 bits, so compatible with my computer...
Please advise
Thanks
JL

jltheillier
I am assuming that your Premiere Elements 12 tryout is running on Windows 7 or 8 64 bit computer.
As per SG FAQ, please first verify that your video card driver is up to date according to the web site of the manufacturer of the video card.
But, I would ask you and SG to beware of his directions to the BadDrivers.txt file for Premiere Elements 12 on Windows 7 and 8 64 bit.
Deleting that file has saved many whose video card driver was up to date and the error message persisted. But, he has not updated that FAQ for the Premiere Elements 12 location for that BadDrivers.txt file.
Now about the location...for versions earlier than 12, the location was (demo'd for 11)
Local Disc C
Program Data
Adobe
Premiere Elements
11.0
and in the 11 Folder was the BadDrivers.txt file that you deleted.
But for version 12, it seems to be
Local Disc C
Program Data
Adobe
Premiere Elements
and in the Premiere Elements Folder is the BadDrivers.txt file you delete. It is there as a single file among some folders (in my case, all the other versions of Premiere Elements that I have installed on this same Windows 7 64 bit computer)..
Please let us know the outcome.
Thanks.
ATR

Adobe Premier Elements 10 has stopped working error message/Audio issues

I'm working on a project for about a week. I almost finished it, "shared" it to my computer, and watched it thru windows media player. I thought of something else that I could add to the audio, so I went back into the project in PE10 and put small (2-3 seconds) audio clips on audio track 3. Once I did that, PE 10 would not allow me to put any audio effects on that track. (I went into some older longer projects that I have and it allowed me to put effects on any audio track).
So, I moved my short audio clips to the Narration and Soundtrack tracks. It finally highlighted the App;y button for the audio effects. Now, the problem is that I can't play or click onthe timeline or move the timeline indicator without PE10 closing out of my video. As soon as I try to do anything, it says "Adobe Premier Elements 10 has stopped working" and it closes the program.
I can open my other projects and everything seems to work fine on those and it doesn't close out, but it won't allow me to do anything in this particular project.
Again, I have been going into and out of the project for a week and all of the sudden it won't let me work on it. It's only about a 3 minute project, so I don't know why it would have trouble.
Oh, and it also un-rendered everything.
Any thoughts?
Thanks!

LOTS more information is needed for someone to try and help
These questions below may be for a different product... but the information you need to supply is the same, for the products you use
-http://forums.adobe.com/message/4200840
-http://forums.adobe.com/thread/416679
-http://forums.adobe.com/thread/419406

In Adobe Premier Elements 12 Organizer

In Adobe Premier Elements 12 the Organizer closes as I try to open it

WeavingWater
I have found that the Elements Organizer 12 that is part of Premiere Elements 12 has a tendency to want to make a swift departure. The program is on Windows 7 and 8.1 64 bit.
The fix for me has been deletion of the Elements Organizer 12 settings file and/or creating a new catalog.
If the Elements Organizer does not stay open longer enough, then delete the settings file psa.prf via the path (Windows 7, 8, or 8.1 64 bit)
Local Disc C
Users
Owner
AppData
Roaming
Adobe
Elements Organizer
12.0
Organizer
and in the Organizer Folder is the psa.prf file that you delete. (A new psa.prf file will be generated by the program once you open the Elements Organizer again.)
Be sure to be working with Folder Option Show Hidden Files, Folders, and Drives active so that you can see the complete path.
Another way to get at that settings file is from the Premiere Elements workspace. As you hold down the Ctrl+Alt+Shift keys (altogether), mouse left click and hold the click on the Organizer tab at the bottom of the Premiere Elements workspace. Hold that mouse left click for about 15 seconds and then release it. You should see the pop up asking your permission to delete the Organizer settings file. Click Yes. Release the Ctrl+Alt+Shift hold down.
As for creating a new catalog, see Elements Organizer File Menu/Manage Catalogs/Catalog Manager.
Please let us know if any of that worked for you. All that has been working for me. The Elements Organizer will run fine for a time and then revert to the bad behavior which is quickly remedied by the techniques cited above.
ATR

Error message when opening adobe premier 10 saved film file , this file is not supported or required codec not installed

Hi
Can any one help, keep getting error message,error message when opening adobe premier 10 film file , this file is not supported or required codec not installed,
Thanks
Colin65

Steve,
Not to sure what type AVI files they are, the storage devise is at present offshore on a job.
Can you clarify, if you edit/import video footage with adobe premiere 10 and then create a file, the file or the original raw footage is not stored on computer for re-use, if it is stored, is it stored in the original format.
Also please find details of storage devise,
Dogcam Portable Media Center PMC-500r
Quick DetailsModel Number:PMC-500R
SpecificationsPMC-500R20G/40G Portable Multimedia PlayerPMC-500R 20G/40G Portable Multimedia Player, Supports
PMC-500R20G/40G Portable Multimedia PlayerPMC-500R 20G/40G Portable Multimedia Player, Supports MPEG-4 File FormatsKey Specifications/Special Features:Video recorder: supports digital video recoding in MPEG4 from Line-in Video playback: supports MPEG4 (AVI), MPEG1 (.MPG), DVD (MPEG2,.VOB) Supports MPEG4 with 720 x 480 at 30 Frames/s MPEG4 movie playing with Fast Forward, Fast Reverse, Time search function Music playback: supports MP3, WMA, WAV Music playing with play list function MP3 ID3 information and sorting, LRC Music playing with repeat, shuffle playing function Photos view: supports JPEG and slide show, rotate, nail view Easy backup of photos in digital camera -USB OTG technology Audio recording: continues recording for over 40 hours High resolution output for HDTV (Y, U, V output; 704 x 480 (N) or 704 x 576 (P), at 25/30 frames/s) Super dlim size: 126 x 79 x 22.5 mm Games E-book with bookmark, auto turning page, page search function File browser function with Copy, Delete, HDD capacity information With 3.5" LCD QVGA TFT panel (960 x 240) Long time battery running (over 5 hours for video, and 9 hours for audio) 1.8" 20G/40G storage capacity High fidelity sound with good earphoneCompass Electronics Co.,

Adobe premier element 9

Hello,
I have a problem with Adobe premier element 9.
I created a project with some photo and in this photo I put a little video to comment it. The project is in 1280*760.
My problem is when I want to record my project in a littler resolution (800*600), all the insert video moves out from the picture.
Do u know if there is an “option” to keep all as it was in 1280*760?
Other information: I tried to record my project in 1280*760, but it don’t work, “undefined error”…. This is an other problem…
Thanks for your help.

For what I am reading, per your desires, I would match the Project's Preset to that of your Video, in every respect.
Scale your still images to match the chosen Frame Size. This ARTICLE will give you tips and more detail.
Now, to get the Video to "come out of the stills," be sure to turn Scale to Frame Size OFF. Then, you will do a PiP (Picture in Picture), with the stills on Video Track 1, and the Video on Video Track 2, above the stills. You will then use the fixed Effect>Motion>Scale and Keyframe the Scale of the Video. You will start with a Scale of 0, so that the Video is not visible, then Keyframe the Scale to what you need, whether PiP (smaller than the stills), or full-frame. If you want the Video to "disappear" back into the still, just reverse the Keyframes.
When done, you can Export/Share to a smaller set of dimensions, with most formats/CODEC's. You will want to keep the Aspect Ratio the same, as with your Project's Preset, so a little math might be required.
If this is not what you want, please correct where I went wrong, and good luck,
Hunt

Adobe premier elements 12 will not open.

Hi
My Adobe Premier Elements 12 will not open.
It did open about 12 hours ago when I was busy working on video edits. Then I closed it, went to sleep and got up in the morning to carry on editing - bt it wont open anymore. There are no error messages coming up.
I double clicked on the icon on my desks top, as well as tried oeping it from the start menu - same responce - nothing happens.
what can the problem be ?
If I uninstall and then reinstall - will this affect any of my videos that I am editing but have not rendered or saved yet ?
thanks - I need help urgently.
LorenzoChetty

Lorenzochetty,
Welcome to the forum.
As one of the main reasons for PrE to not launch is the video driver (more on that in a moment), can you provide us with some details, please?
What OS version are you running PrE 12 on?
What is the make and model of your video card/chip (GPU)?
What is the installed version of the video driver?
Is that the latest from the nVidia, or AMD/ATI Web site?
Also, what anti-virus, anti-malware, anti-anything software are you running?
If you are on Windows, and have Windows updates set to Automatic (the default), then a simple OS Update can render the video driver obsolete.
Good luck, and let us know more please.
Hunt

Adobe Premier Elements 7- crash-when burning says" Please insert a blank disk" and already a disk in

I have a Adobe Premier Elements 7. I have had a lot of problems with it of crashing and not burning.. I just had my computer wiped out and installed everything back on like windows xp service pack 3..etc. First I have Windows XP service pack 3 with an Intel Core 2CPU ,6400 @213GHz, 2.13 GHz, 1.98 GB of RAM. When I went into disk menus premier elements 7 crashes... why is that??? also I tried to burn a DVD and does the progress of burniing and almost done burning WHILE there is a dvd in the drive and says"Please insert a blank disk and click ok to burning" why doe sit do that also? I just had adobe reinstalled and my computer wiped out? Please respond and help.. I am using this program as a business of video editing and nee this solved.

Along with Steve's questions, let's talk about the process of Burning a DVD-Video.
From PrE, which is doing the authoring of the DVD-Video, the first thing that happens is a quick check of the Project and the Menu Set chosen. This happens in an instant. Next, the program must Transcode the Timeline to MPEG-2 that is fully DVD-compliant. This takes some time and is a very intensive process, stressing the computer, and also heating things up greatly. This process will often cause a poorly ventilated, or poorly cooled computer to crash with either a reboot, or a BSOD (Blue Screen of Death). Every component, save for the video card, will be stressed like few other programs can do. PrE uses a 2-pass Transcode, where it goes through the entire Timeline, and maps out sections with high motion, or great detail. It builds a "script" on how to proceed, and then goes back at the Timeline with that script, but also still looking for ways to improve things. This is about 90% of the entire Burn Disc process. Nothing has yet to be burned. Instead, files are created in the Scratch Disk folders. Now, the program takes those newly created MPEG-2 files, the Menus, and all navigation such as Markers, and assembles them into another working folder, in the full DVD structure of VIDEO_TS folder with the IFO, BUP and VOB's. When this is done, the actual physical Burn starts. This is quite a ways into the total process. It is at this point, that the program looks at the burner and the blank media, and not before.
When the program cannot get the necessary info from the burner, or the blank media, it will throw an error message, similar to yours. Also, "SenseCode Errors" usually indicate a problem with the burner, or the media.
Now, let's address this last bit. Is the firmware for your burner up to date? If not, update/flash the firmware. This will be available from your burner mfgr's. Web site. Next, what brand of blank media are you using? Verbatim and Taiyo Yuden are the most recommended brands. Memorex, TDK, newer Ritek and all store brands should be avoided at all costs. Last, is your burner a fully-certified multi-drive? If so, it should be able to handle +R, or -R media. What type are you using, and are you sure that this is blank media, and not a disc that you have already burned, or even attempted to burn?
Hope that we can stop the crashes, and get you to burning.
Good luck,
Hunt

Adobe Premier Elements 11

Using Adobe Premier Elements 11 I experience "freezing" when I:
add some info to a picture while making a DVD, save the program then access the button to continue scanning the photos for the next spot in which to add more info. Not always, but often if freezes the program. Norton tells me I'm using 4,095 MB of memory and I have 8 GB in the Dell Inspiron desktop. Sometimes the program quits when I've asked to, "Wait for program." Any help?
I have noted that my installation shows two instances of (Adobe Premier Elements 11 and Adobe Premier Elements) as having been installed at the same time. One is 96 Kb large and the other is 1077 Kb large. Is this normal?

Ron
You wrote
I have noted that my installation shows two instances of (Adobe Premier Elements 11 and Adobe Premier Elements) as having been installed at the same time. One is 96 Kb large and the other is 1077 Kb large. Is this normal?
Yes, Normal.
Adobe Premiere Elements 11.exe (95.9 KB) opens first
and
Adobe Premiere Elements.exe (1.05 MB aka 1075 KB) opens second
Two processes of Premiere Elements 11. They are found in Windows 7, 8, or 8.1 64 bit
Local Disk C
Program Files
Adobe
Adobe Premiere Elements 11
and in the Premiere Elements 11 Folder are these two .exe files.
When you install the program, the desktop icon for the program targets the Adobe Premiere Elements 11.exe to open to the Welcome Screen. You can bypass the Welcome Screen by creating a desktop icon for the Adobe Premiere Elements.exe and using the latter to open Premiere Elements each time so that you do not run into the Welcome Screen.
Alternately, you can set the Welcome Screen "On Start Always Launch" = Video Editor.
You wrote
add some info to a picture while making a DVD, save the program then access the button to continue scanning the photos for the next spot in which to add more info.
Although we are glad that you believe you have found your answer to the issue presented, I would ask
a. What are the formats and pixel dimensions of the photos being imported in Premiere Elements project?
b. Not sure what that " ...continue scanning the photos for the next spot to add more info" is all about. Are you going into the Elements Organizer 11 which comes with Premiere Elements 11 and using File Menu/Get Photos and Videos/From Scanner? If so, where do you scan the photos to? How are you importing them into Premiere Elements 11 Expert workspace - Add Media/Files and Folders/Project Assets and to Timeline or something else?
Besides photo formats, pixel dimensions, and computer resources, your workflow sequence of events (maybe some multitasking) may be involved in this freezing (other than you are too fast for the program).
Please review and consider.
Thanks.
ATR
Add On...From what you wrote, I am guessing that you are working on Premiere Elements 11 running on Windows 7, 8, or 8.1 64 bit. If so, that would put you in a better computer resource position than otherwise. Also, watch out for antivirus interference.

Adobe Premier Elements 7

How can I get a video off of adobe premier elements 7 into Windows Movie Maker?

ryley.dinsen
The following document will tell you about files supported by Windows Movie Maker
http://windows.microsoft.com/en-us/windows-live/movie-maker-file-types-faq
What do you have - Windows Live Movie Maker 2011 or Windows Movie Maker 2012
What computer operating system is your Premiere Elements 7 and Windows Movie Maker running on?
What are the properties of your video that is now in Premiere Elements 7 which you want to export to a file saved to the computer hard drive.
If you will supply me with those details, I can post export settings that you can use for export of the Premiere Elements 7 project.
How do you intend to export your file from Windows Movie Maker?
Looking forward to your follow up.
Thanks.
ATR

Elements Organizer 12 Error Saving Project in Adobe Premier Elements 12

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