Elements organizer locking up

I'm using Windlow 7 Home Premium, why does Elements 12 Organizer lock up every time I use it?

function(){return A.apply(null,[this].concat($A(arguments)))}
your link to the instructions in your document doesn't seem to work.
Adobe has mistakenly deleted some documents from their knowledgebase.  Here's a link that works:
http://kb2.adobe.com/cps/404/kb404880.html
Since you can't even get into the Organizer, try repairing and optimizing the catalog:
http://www.johnrellis.com/psedbtool/photoshop-elements-faq.htm#_Ref215030515
If that doesn't work, then resume step 5 of the FAQ for recreating the thumbnails.  See this tech note for determining the possible locations of your catalog folder:
http://kb2.adobe.com/cps/515/cpsid_51536.html
The file thumb.5.cache will be in that catalog folder.

Similar Messages

  • Why do I get this error message when I open Organizer in Photoshop Elements 11 "Elements Organizer has stopped working"? My only option is to Close Program so I am effectively locked out of my photo catalogue.  I have reinstalled the program to no avail.

    Why do I get this error message when I open Organizer in Photoshop Elements 11 "Elements Organizer has stopped working"? My only option is to Close Program so I am effectively locked out of my photo catalogue. I have tried reinstalling the program but it made no difference to the error message.
    Could someone help please?  Steph

    Hi,
    Please give a try to Photoshop Elements (PSE) knowledge base. steps mentioned on this and see if it works.
    Regards
    Kishan

  • Background Task on Adobe Photoshop Elements and Adobe Premiere Elements Organizer "hangs"

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    Message was edited by: [email protected]

    Adobe hasn't said whether it officially supports PSE 7 on Windows 7.  But reports are starting to trickle in that PSE 7 works fine on Windows 7 for most people, though a couple people have reported crashes. My PSE 7 seems to work fine, though I primarily use PSE 8 now.  This is all very preliminary, and we'll learn more as more people post here.

  • Elements Organizer (photoshop elements 11) stops working and shuts the program down.

    I have had Photoshop Elements for several years - first used version 3   then 8 (lost in the 2010 Nashville Flood)  bought 9 last year) - then 11 purchased in Dec 2012.
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    Today I transfered a number of photos (jpeg) from Zip drive to the hard drive - followed the instructions on page 9 of the all too brief booklet and
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    1. Close Elements.
    2. Launch the Photoshop Elements Welcome Screen and hold down ctrl + alt + shift as you click Organizer.
    3. Continue to hold the keys until you see a message box asking if you want to delete settings file; click Yes.  It will open with default preferences.
    Solution 3:
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    Hold down the Shift key and click Organizer . Keep holding down the keys until you see the Catalog window.
    Select your catalog and click Repair.  Select “repair anyway” even if PSE doesn’t find problems.
    Then for good measure, click Optimize.
    If repairing resolves your issue then fine else repeat the above steps, but click New to create a new catalog.  If you’re able to import photos into the new catalog and the Organizer works fine, then problem can be old catalog.
    In that case you can try regenerating the thumbnails.  Do Show All, Edit > Select All, and then Edit > Update Thumbnail.
    Please delete the following files from the location : C:\Users\[username]\AppData\Roaming\Adobe\Elements Organizer\9.0\Organizer
    psa.prf
    status.dat
    Now go to C:\Program Files (x86)\Adobe\Elements 9 Organizer\ and run the exe PhotoshopElementsOrganizer.exe with Admin rights.
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    try and let me know your comments.
    More info on one of the post here http://forums.adobe.com/message/4991405#4991405
    Thanks,
    Garry

  • Unable to add a new Place in Version 13 of Premier Elements Organizer

    Hi,
    I am using the trial version of Premier Elements Organizer, which I am planning on purchasing if I can get this issue resolved.  When I click on the "Add Places" button at the bottom of the screen AND when I click on the green plus button and "Add New Place" on the Places panel the program locks up and I receive the "Program Not Responding" message from Windows 8.1.  I've clicked the "Wait for the program to respond" and have waited over 5 minutes and nothing happens. 
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    Thank you,
    Andrea

    Andrea417
    Glad all seems to have worked out for you.
    I was about to go into...
    Photoshop Elements 13 and Premiere Elements 13 are standalone products that come with the Elements Organizer 13.
    When they are on the same computer, they share the same Elements Organizer 13 catalog.
    So your suggestion that you got different Elements Organizer 13 results depending on whether you started on the Photoshop
    Elements 13 versus Premiere Elements 13 side of things was challenging.
    Best wishes
    ATR

  • Elements organizer 13 import iphoto problem

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  • Photoshop Elements 12 locking up

    I am using a Mac with System 10.9.1 and my PSE12 keeps locking up while I am working on a project.
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    http://barbarabrundage.com/2013/10/28/photoshop-elements-and-os-x-mavericks/
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    Since you've already run PSE, go into the Saved Application States folder and delete any for PSE.
    Repair permissions and try again. If it still happens, it's probably this:
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  • Elements Organizer does not install when reinstalling PSE10

    I have a problem that I cannot seem to resolve. Previously Adobe Photoshop Elements 10 had been running flawlessly on my computer and was easily opened by clicking the desktop icon which had a "C:\Program Files (x86)\Adobe\Elements 10 Organizer\Photoshop Elements 10.0.exe" target. After uninstalling and reinstalling Photoshop Elements 10, when I click on the Desktop icon to start the application, I get a dialog box that says "The item 'Photoshop Elements 10.0.exe' that this shortcut refers to has been changed or moved so this shortcut will no longer work properly". If I right click the Photoshop Elements 10 desktop icon and check properties, the Target says "C:\Program Files (x86)\Adobe\Elements 10 Organizer\Photoshop Elements 10.0.exe". When I open Explorer and navigate to where the target says the application file should be, the "Elements 10 Organizer" directory does not exist. The only directory that does exist is the "Photoshop Elements 10" directory and it contains the 'PhotoshopElementsEditor.exe'. Yes if I click on that file the Editor opens, however when I try to load the Organizer workspace once the editor is open, it does not load because the entire folder and application is missing. I even tried searching the entire C-Drive to find the Photoshop Elements 10.0.exe file but it was nowhere to be found.
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    My question is does Adobe have a utility that can be run after manually installing a specific product that would find registry entries that were not removed after completing the manual removal process? The problem I see is the manual removal process which shows possible registry entries to remove manually is built on the assumption that you were able to run the Uninstaller which is not the case with my problem.
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    Message was edited by: DAllenJ2215

  • How can I import photos from iPhoto '09 to Elements Organizer 10 while keeping the tags attached?

    I have spent a ridiculously long time tagging photos in my iPhotos but I would now like to transfer all my photos to Elements Organizer and preserve all the work I had done.
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  • How to export photos from Elements Organizer on Mac?

    I saw someone asked the same question and it seemed not to be possible with the Mac version. Surely this can't be possible as this must be one of the single most important functions in an Archving system.

    rugfoot wrote:
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  • How do I uninstall Elements Organizer while keeping Elements.

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  • Window 8.1 is not allowing Elements Organizer 11 to import pictures from SD card into Organizer

    After installing Windows 8.1, I am no longer able to import pictures from SD card into Organizer as Elements simply stops working after Import from Card reader is selected. Obviously I am shutdown from importing pictures.

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    I have:
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  • Photoshop Elements Organizer 11 crashes due to deadlock in the thread wait chain when creating thumbnails for *.mts (AVCHD) files

    Hi,
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    Name der fehlerhaften Anwendung: PhotoshopElementsOrganizer.exe, Version: 11.0.0.0, Zeitstempel: 0x505e9f67
    Name des fehlerhaften Moduls: msvcrt.dll, Version: 7.0.9600.16384, Zeitstempel: 0x52158ff5
    Ausnahmecode: 0xc0000005
    Fehleroffset: 0x00009919
    ID des fehlerhaften Prozesses: 0x13c8
    Startzeit der fehlerhaften Anwendung: 0x01cfb676145d0c54
    Pfad der fehlerhaften Anwendung: C:\Program Files (x86)\Adobe\Elements 11 Organizer\PhotoshopElementsOrganizer.exe
    Pfad des fehlerhaften Moduls: C:\WINDOWS\SYSTEM32\msvcrt.dll
    Berichtskennung: b8817e29-2269-11e4-bf2d-10bf487f7b28
    Vollständiger Name des fehlerhaften Pakets:
    Anwendungs-ID, die relativ zum fehlerhaften Paket ist:
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    Deactivation of anti-virus software has no significant effect. I have excluded video directories from scanning anyways.
    Have deactivated face recognition, visual search and smart tagging in the organizer.
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    Using Windows XP compatibility settings for PSE somewhat improved the stability, but did not completely eliminate crashes.
    Additionally, it signnificantly slows down thumbnail generation and a progress indication window becomes visible during thumbnail generation, which is barely noticable in native Win 8.1 mode.
    Officially, Elements 11 is compatible with Windows 8.1.
    There is a knowledgebase article related to Elements 6, which recommends to disable multi-threading and to enforce execution of Organizer on more than one core.
    This reduces the problem a little bit, but thumbnailing more than a handful of files still leads to crashing.
    By means of the task manager, I analyzed the wait chain of the process PhotoshopElementsOrganizer.exe:
    Every time the fault occurs, it is caused by a deadlock in the wait chain.
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    PhotoshopElementsOrganizer.exe (PID:6440) Thread: 6540
    -- PhotoshopElementsOrganizer.exe (PID:6440) Thread: 5932
    ---- PhotoshopElementsOrganizer.exe (PID:6440) Thread: 6540
    PhotoshopElementsOrganizer.exe (PID:6440) Thread: 5932
    -- PhotoshopElementsOrganizer.exe (PID:6440) Thread: 6540
    ---- PhotoshopElementsOrganizer.exe (PID:6440) Thread: 5932
    Regards
    Oliver
    Microsoft Windows 8.1 Pro, 64bit, 6.3.9600 Build 9600
    Intel(R) Core(TM) i7-3770 CPU @ 3.40GHz,
    16 GB RAM
    AMD Radeon HD5450, 1GB
    256 GB SSD,  Crucial M4-CT256 (Windows, Application, Swap and Temp files), NTFS
    1.8 TB HDD, WesternDigital, WD2002FAEX-007BA0, NTFS  (media store)

    Hi,
    I'm experiencing the same problem after importing MTS files.
    When you said that you unisntall all other codec, what do you mean?
    Codec Inside element software?
    I have desable the automatic thumbnail and it still crash.
    I'M running the software and trying to import more video files and the program keep crashing during the process of selecting the files in the directory to be imported.
    i went in my windows 7 journal and here is the error.
    System
    Provider
    [ Name]
    Application Error
    EventID
    1000
    [ Qualifiers]
    0
    Level
    2
    Task
    100
    Keywords
    0x80000000000000
    TimeCreated
    [ SystemTime]
    2014-08-31T19:36:04.000000000Z
    EventRecordID
    244366
    Channel
    Application
    Computer
    Ordi-Denis
    Security
    EventData
    PhotoshopElementsOrganizer.exe
    11.0.0.0
    503fdd1d
    MSACM32.dll
    6.1.7600.16385
    4a5bda4e
    c0000005
    00004d91
    1634
    01cfc552c927dce5
    C:\Program Files (x86)\Adobe\Elements 11 Organizer\PhotoshopElementsOrganizer.exe
    C:\Windows\system32\MSACM32.dll
    0b097e53-3146-11e4-a14e-bcaec51a14f7
    Please i need help since Adobe is not helping us.

  • Max files in Photoshop Elements Organizer

    Hello,
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    1/
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    John,
    You are just MARVELOUS !!!! That's awesome: your website, the informations listed in it, the work you do here on the forum !!
    Wow !!! I will purchase this product just for your support. Can I pay you to obtain a support and pay you the software ? Lol
    You replied to all my questions !
    For 2/, I read before your FAQ (I thought it was Adobe FAQ, I did not pay attention to the URL), I tried it without success (excepted item 9/ which is not possible for me, since PhotoShop Album does not allow writing metadata to files, but maybe your small program can do it ?) ...
    But since I do not give up like that, I done the following, you might add it to your FAQ ?
    1/ I used the dichotomy method. I was sure that some files gave problems. So, my 6000 pictures have been separated into 6 albums (1000 each). Then, I run the converting tool on each one. All worked, excepted one. This one, I share into 500 pictures each. I run the tool on each one. One was OK, the other one fail. The one which fails has been separated in 250 pictures each... And so on. Until you see which pictures cause problems... In my case, it was some modified pictures (2 of them).
    Then, I eliminate this 2 pictures from my initial 6000 catalog, I do the import again, and... SUCCESS !!
    Hope it might help someone else.
    Kamayana

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