Elements Organizer Sync Agent file problem

I have started having a problem with the ElementsOrganizerSyncAgent.exe file. This file seems to cause some Microsoft Office applications to hang up. When I look at the error file it says that it is waiting for the ...SyncAgent.exe file. If I disable this file my problem goes away. I have reinstalled PSE v.8
and that does not seem to cure the problem. Does anyone have any suggestions?

The simple and quick fix is right-clicking on that little Safe icon in the system tray (near the system clock) and choose Stop Backup/Synchronization.
Turn it on and off as needed.
If you are using face recognition and smart filtering you can also switch off Auto-Analyzer for improved performance.

Similar Messages

File is open in Elements Organizer Sync Agent10.0

I have a catalog that is tied to Elements Organizer Sync Agent 10.0. This causes thumb.5 cache to give an error process tied to another process when I try to do anything with this file. I want to sync my catalog files to a second external hard drive.. I want to remove this .

It’s normally for sharing albums or automatic back-up. Are you using on-line sync at photoshop.com?
The simple and quick fix is right-clicking on that little Safe icon in the system tray (near the system clock) and choose Stop Backup/Synchronization.
Or open the Organizer and click Edit >> Preferences >> Backup/Synchronization
Make sure synch is switched off.

View Organizer Sync Log File

when i am trying " Configure sync logging options"
In that i am unable to open view organizer sync log file.
it gives me message
AdobeReader could not open "Synclog.html" because it is either not a supported file or because the file has been damaged
Can anyone please help me to solve this problem

Hey,
hav u uninstalld nokia pc suite frm ur PC?
If my post helped you, click on Kudos button and if my solution provided is opt 2 u, accpt my solution

Elements organizer 10 - which file retains the keyword structure?

I have organized my photos in elements organizer 10, using keyword tags and sub categories on my desktop. It works great, if I want to see all pictures associated with a particular keyword tag, I select it and all photos assoicated with that tag appear.
the problem is this, I want the same scenario to work on my laptop. I realize I can rebuild the structure on my laptop, but why take the considerable time to rebuild, if there is a file that contains the structure info and move it to my laptop.
Am I asking too much? I hope not.
Thank you, Joseph

No Joseph. That can be done easily. Click on the + icon next to the Keyword Tags panel. A flyout will open. Choose "Save Keyword tags to file" This will create an xml. You can port this xml to your laptop and save it say in Documents.
Now, in Organize on your laptop, open the same flyout by clicking on the + icon and choose, "From File" option to import the same keyword tags hierarchy into the organizer catalog.
Thanks
Andaleeb

Elements organizer 13 import iphoto problem

I've tried 3 times to import my photos into Elements Organizer and it keeps getting stuck and locking up in the same place. Is it because I'm trying to import too many files? Movies? Its very frustrating. Any suggestions?

UPDATE: Unmounted my external hard drives. Found the Adobe file and deleted it. Apparently most of the photos in iPhoto had copied to my hard drive but did not show up in the Organizer. Deleted that file and my hard drive is back to where it was. If I try this again, I will try to designate one of the externals as the place for the Organizer files. But since the one was about 120 GB, I probably won't try that again.

Photoshop Elements Organizer 9 loses files?

I download files from the card reader with the Organizer GET PHOTOS. It creates thumbnails, makes new folders in My Pictures as usual. When I try th open a thumbnail I get a lost file error. The Organizer can see all files in My Pictures but the ones that it just created.
HELP PLEASE

I guess the issue here is missing files. If so, please follow this forum: http://psekb.blogspot.in/2013/03/how-do-i-reconnect-missing-files-in.html
Please let me know if that doesn't resolves the issue.
~Andromeda

FAQ: My files are missing from Elements Organizer, or How to reconnect your images?

What is Elements Organizer?
The Elements Organizer can be used to arrange, codify, systemize, group, and classify your media. When you import your images and video into the Orgnizer, you are adding information about your files to a catalog. Your files remain on your hard drive where they were, unless you are importing them from a camera, in which case the files are copied to your hard drive to a location of your choosing.
What is an Elements Organizer catalog?
The catalog is a database that stores information about the files you've imported into Elements Organizer. When importing a file, the first thing Organizer does is collect the file's name and location on the hard drive. If the file has any attached compatible metadata, such as keyword tags, these are imported as well. You can use multiple catalogs and yourr catalogs can be carried forward from version to version.
Why does Elements Organizer say my files are missing?
Since the catalog database only stores information about your file, and not the file itself, if any of that information is changed outside of Elements Organizer, the connection to the file is lost. There are three ways this can happen: the file name is changed, the file location is changed, or the file has been deleted. If you need to rename, move, or delete a file, you can do so within the Elements Organizer, and then the connection is not lost.
What is Reconnecting?
When a file has been renamed, moved, or deleted, the catalog database needs to be updated with that new information. The Reconnection process allows you to point out a file's new name, it's new location, or to delete the database entry on your file if the file no longer exists on your hard drive.
Where can I learn more?
Managing Files in Elements Organizer
Get photos from files and folders
Importing photos from a digital camera
Import photos from a previous version
Moving files
Hiding and deleting photos
Managing Catalogs in Elements Organizer
Use Backup, Restore to move catalog | Organizer | Elements 6 or later
Troubleshoot catalog backup, upgrade | Organizer | Elements 6 or later
Freeze when you repair a catalog | Organizer | Elements 6 and later
Reconnecting Media in Elements Organizer
Reconnect missing files | Photoshop Elements | Windows
Can't edit, open, reconnect photos or media | Incorrect drive letter | Elements 6 or later Organizer | Windows

Anything besides reconnecting all the files, such as switching the drive letter (if that is even possible)?
The easiest way to fix this is to change the drive letter. Here are instructions for Windows 7: http://pcsupport.about.com/od/windows7/ht/change-drive-letters-windows-7.htm
To prevent this from happening again, you can change the drive to some very high letter, like X:, and then it should remain constant. In Lightroom, right-click on the top level folder ,and select Find Missing Folder, and then point it to your X: drive.
I know I can "Import---Add to catalog" all the photos from my external hard drive back into the catalog but I do have a question:
I won't address your question specifically, since re-importing is a very bad idea. A very bad idea. You will lose information that is not in the sidecar files, such as collection members, edit history, flags, virtual copies, stacks and a few other things. Just don't go there. Change the drive letters, as I explained.

Why won't Elements 11 accept NEF files from my D810?

I just purchased a D810 and cannot upload NEF files to Elements 11. I have a D7000 that uploads NEF with no problems. I get through the loader okay, but when it attempts to load to Organizer I get an error message stating "Nothing was imported. The file(s) or folder(s) selected to import did not contain any supported file types, or the files are already in this catalog".
For the reason, I get a repeating message for each file stating, "The file is damaged or is in a format that cannot be included in Elements Organizer."
JPG files from the D810 upload okay.

Hi,
Each camera model has it's own variant of the raw file. The raw file from the D810 is slightly different from the D7000 raw file and so Adobe has to release a new version of Camera Raw to read the new files.
The D810 requires Camera Raw 8.6 which is not compatible with Photoshop Elements 11.
You have two main choices
1) Buy Photoshop Elements 13
2) Use the free DNG converter to take the NEF files and converts them to DNG files (a universal raw format) - the DNG files can then be used by Photoshop Elements 11
Both these solutions will not work on the old operating system like XP or Vista.
DNG Converter 8.8:
Win – http://www.adobe.com/support/downloads/detail.jsp?ftpID=5888
Mac – http://www.adobe.com/support/downloads/detail.jsp?ftpID=5887
Useful Tutorial
http://www.youtube.com/watch?v=0bqGovpuihw
Brian

Photoshop Elements Organizer alphabetic sort

I have been wanting to sort selections in Photoshop Elements Organizer alphabetically by file name. Does the recently released Photoshop Elements 12 Organizer have that feature or does it still only sort by date?

PSE12 can sort alphabetically in all modes : thumbnail view, My Pictures, Pictures or albums.
In albums, when you open an album it automatically opens in album order sort, except if you have the timeline displayed.
When you add pictures to an album, the added batch is appended to the existing pictures in the order they are shown when you move them.
If you want to create a custom order mainly based on an existing sort (date, import batch, name, old custom order), simply create a new empty album and with the correct starting order, move all the items in your album to the new one. You can then move your pictures around in album (custom) order with less work.

Adobe premiere elements organizer appcrash msvcr90.dll windows 7

adobe premiere elements 11 organizer appcrash msvcr90.dll. Hoe dit oplossen ?

paulv
Elements Organizer 11 on Windows 7 (assumed 64 bit).
When did you post this question before today. If all you posted today is all you sent in this thread, then be advised that this is not Adobe. Rather user to user. The replies are not automatic and depend
on a reply from a user based on the use's personal schedule.
I am not sure if the following will target the "msvvcr90.dll" but consider the following for the "crash" aspects
1. Delete the Elements Organizer 11 settings file named psa.prf found
Local Disk C
Users
Owner
AppData
Roaming
Adobe
Elements Organizer
13.0
Organizer
and in the Organizer Folder is the psa.prf file that you delete or disable by renaming it from psa.prf to psa.prfOLD.
2. If the Elements Organizer 11 will stay open long enough, create a new catalog.
See Elements Organizer 11 File Menu/Manage Catalog/Catalog Manager.
3. Some times certain formats can bring the Elements Organizer down. What kind of files have you been
importing into the Elements Organizer and are the crashes associated with certain source files?
ATR

PS Elements/Organizer 11 sync with iCloud Photo Share

i have Photoshop Elements 11 suite on a PC win8. I wanted help in setting up my organizer so everytime I download pictures from my camera/card reader into organizer library, it would sync with icloud photo share. This is a functionality that iPhoto has that I just transitioned from. Since my wife and I take pictures on our iPhones, iPads and other cameras with SD card, the latter photos don't get to be part of the latest taken (not shown on icloud photo share) and we miss out on them when viewing the latest consolidate photos we take. I think I understand the watch folder in Organizer which I set to photo share folder of the icloud app's picture designated folder, but don't know how to set up the upload from organizer to icloud. Any help would be greatly appreciated.

This is a great question. I've been using Photoshop Elements/Organizer (and PS Album before that) for many years and now more recently iCloud. I also am interested in consolidating these collections. I don't think there is any way yet to easily synchronize these, but with iCloud Beta you can easily upload photos in a PSE catalog into iCloud by simply selecting and dragging (I find it necessary to first drag/copy them into a temp folder on my desktop, and then upload them into iCloud using the iCloud Beta upload button). After this full resolution photos will appear in iCloud and on your iPhone and other devices. One problem I've discovered though with turns out to be a real headache, is the dates. The date the photo was taken is not read properly by the iPhone Photo app and so the photo will appear to have an incorrect date. I don't know why this is happening, but it seems to be a problem with how iCloud Beta is importing the JPG file. I wish Apple would solve this. If anyone else has found this problem and a solution, I'd like to know. Anyway, I hope this answer helps.

Photoshop Elements Organizer 11 crashes due to deadlock in the thread wait chain when creating thumbnails for *.mts (AVCHD) files

Hi,
the Elements Organizer 11 creates a deadlock in the wait chain when generating thumbnails for more than a handful of MTS (AVCHD) files.
After importing AVCHD files from my Canon video camera, the organizer using default settings always crashes. I was able to narrow down the problem to be caused by thumbnail generating.
After deactivating the automatic generation of thumbnails, the organizer does not crash any more upon launching .
Of course, working without thumbnails is not very practical. The next resort is manual trigger of thumbnail generation by selecting "update thumbnail".
If I manually trigger updating of thumbnails for files one by one, then it works for quite many files before crashing again.
Selecting thumbnail update for multiple files at once has a much higher likelihood to crash.
This does not seem to be related to particular file contents: a file that leads to crashing once may be flawlessly get a thumbnail created at the next attempt.
The Windows event report looks as follows (German language Windows):
Name der fehlerhaften Anwendung: PhotoshopElementsOrganizer.exe, Version: 11.0.0.0, Zeitstempel: 0x505e9f67
Name des fehlerhaften Moduls: msvcrt.dll, Version: 7.0.9600.16384, Zeitstempel: 0x52158ff5
Ausnahmecode: 0xc0000005
Fehleroffset: 0x00009919
ID des fehlerhaften Prozesses: 0x13c8
Startzeit der fehlerhaften Anwendung: 0x01cfb676145d0c54
Pfad der fehlerhaften Anwendung: C:\Program Files (x86)\Adobe\Elements 11 Organizer\PhotoshopElementsOrganizer.exe
Pfad des fehlerhaften Moduls: C:\WINDOWS\SYSTEM32\msvcrt.dll
Berichtskennung: b8817e29-2269-11e4-bf2d-10bf487f7b28
Vollständiger Name des fehlerhaften Pakets:
Anwendungs-ID, die relativ zum fehlerhaften Paket ist:
Occasionally, a different module is listed as erroneous instead of msvcrt.dll.
My questions:
- has anyone experienced the same problem?
- is this a known issue with Organizer 11?
- is the issue solved with Organizer 12?
I have Premiere Elements 11, Photoshop Elements 11 installed and not experienced any other issues with these applications.
Playback of said AVCHD (*.mts) files works flawlessly, i.e. I do not have any codec or performance issue on my PC.
Deactivation of anti-virus software has no significant effect. I have excluded video directories from scanning anyways.
Have deactivated face recognition, visual search and smart tagging in the organizer.
Have also disabled hyperthreading in the BIOS.
Using Windows XP compatibility settings for PSE somewhat improved the stability, but did not completely eliminate crashes.
Additionally, it signnificantly slows down thumbnail generation and a progress indication window becomes visible during thumbnail generation, which is barely noticable in native Win 8.1 mode.
Officially, Elements 11 is compatible with Windows 8.1.
There is a knowledgebase article related to Elements 6, which recommends to disable multi-threading and to enforce execution of Organizer on more than one core.
This reduces the problem a little bit, but thumbnailing more than a handful of files still leads to crashing.
By means of the task manager, I analyzed the wait chain of the process PhotoshopElementsOrganizer.exe:
Every time the fault occurs, it is caused by a deadlock in the wait chain.
For example:
PhotoshopElementsOrganizer.exe (PID:6440) Thread: 6540
-- PhotoshopElementsOrganizer.exe (PID:6440) Thread: 5932
---- PhotoshopElementsOrganizer.exe (PID:6440) Thread: 6540
PhotoshopElementsOrganizer.exe (PID:6440) Thread: 5932
-- PhotoshopElementsOrganizer.exe (PID:6440) Thread: 6540
---- PhotoshopElementsOrganizer.exe (PID:6440) Thread: 5932
Regards
Oliver
Microsoft Windows 8.1 Pro, 64bit, 6.3.9600 Build 9600
Intel(R) Core(TM) i7-3770 CPU @ 3.40GHz,
16 GB RAM
AMD Radeon HD5450, 1GB
256 GB SSD, Crucial M4-CT256 (Windows, Application, Swap and Temp files), NTFS
1.8 TB HDD, WesternDigital, WD2002FAEX-007BA0, NTFS (media store)

Hi,
I'm experiencing the same problem after importing MTS files.
When you said that you unisntall all other codec, what do you mean?
Codec Inside element software?
I have desable the automatic thumbnail and it still crash.
I'M running the software and trying to import more video files and the program keep crashing during the process of selecting the files in the directory to be imported.
i went in my windows 7 journal and here is the error.
System
Provider
[ Name]
Application Error
EventID
1000
[ Qualifiers]
0
Level
2
Task
100
Keywords
0x80000000000000
TimeCreated
[ SystemTime]
2014-08-31T19:36:04.000000000Z
EventRecordID
244366
Channel
Application
Computer
Ordi-Denis
Security
EventData
PhotoshopElementsOrganizer.exe
11.0.0.0
503fdd1d
MSACM32.dll
6.1.7600.16385
4a5bda4e
c0000005
00004d91
1634
01cfc552c927dce5
C:\Program Files (x86)\Adobe\Elements 11 Organizer\PhotoshopElementsOrganizer.exe
C:\Windows\system32\MSACM32.dll
0b097e53-3146-11e4-a14e-bcaec51a14f7
Please i need help since Adobe is not helping us.

Max files in Photoshop Elements Organizer

Hello,
I have few questions:
1/
Following this thread, I am wondering what is the limit of PhotoShop Elements Organizer V8 ?? How many pictures can we insert into ONE catalog ?
2/
I currently have 6000 pictures that I would like to import into PhotoShop Elements Organizer V8, from Adobe PhotoShop Album V1.
Is this possible ? I tried with the trial version, but I have an error when converting the .psa file from PhotoShop Album V1, asking me to try to consolidate or repair the file in the previous program (but it works well in PhotoShop Album V1).
Any idea ?
3/
Is the trial version the same than the paid one ? I mean: if I start using the trial, inserting tags and so on, should I uninstall it when buying the full version or could I just buy a serial number and inserting it to unlock the trial ?
Thanks a lot,
Kamayana

John,
You are just MARVELOUS !!!! That's awesome: your website, the informations listed in it, the work you do here on the forum !!
Wow !!! I will purchase this product just for your support. Can I pay you to obtain a support and pay you the software ? Lol
You replied to all my questions !
For 2/, I read before your FAQ (I thought it was Adobe FAQ, I did not pay attention to the URL), I tried it without success (excepted item 9/ which is not possible for me, since PhotoShop Album does not allow writing metadata to files, but maybe your small program can do it ?) ...
But since I do not give up like that, I done the following, you might add it to your FAQ ?
1/ I used the dichotomy method. I was sure that some files gave problems. So, my 6000 pictures have been separated into 6 albums (1000 each). Then, I run the converting tool on each one. All worked, excepted one. This one, I share into 500 pictures each. I run the tool on each one. One was OK, the other one fail. The one which fails has been separated in 250 pictures each... And so on. Until you see which pictures cause problems... In my case, it was some modified pictures (2 of them).
Then, I eliminate this 2 pictures from my initial 6000 catalog, I do the import again, and... SUCCESS !!
Hope it might help someone else.
Kamayana

Elements Organizer 10 - no audio AND no thumbnails on AVCHD files

Hi All,
I'm running Elements Organizer 10, and am seeing some strange behavior in that, since upgrading to 10 (from 9)
- none of my .mts files will play any sound in the Media Browser viewer and
- new .mts files that I import into the catalog have no thumbnails
The files do have thumbnails in Windows Explorer.
I can play the files, with sound, using both VLC and Windows Media Player.
Importing the files in Organizer 9 did generate thumbnails and playback with audio.
Premiere Elements 10 does generate clip thumbnails and successfully plays audio, too.
So - it seems to be somthing very specific to version 10 and the Organizer - not machine-wide.
I noticed that playback in the Media Browser viewer invoked the Haali Media Splitter I have installed on my machine. Thinking that might be the wrong codec, I uninstalled it.
I could still play in VLC and WMP, but double-clicking in Organizer gave an error message that no appropriate codec was installed.
So, I installed ffdshow to see if that avc codec could be used, still no luck.
Reinstalled latest version of Haali, back to same behavior (no audio, no thumbnails) in Organizer - everything else working.
So, I can work by dragging the clips from Organizer onto VLC so I can play the video with sound while tagging, but I'm concerned that it's not working and that whatever the base problem will manifest itself more seriously later.
Any ideas?
Thanks in advance!!
Scott
From Help | System Info
Elements Organizer 10.0.0.0
Core Version: 10.0 (20110831.m.17215)
Language Version: 10.0 (20110831.m.17215)
Current Catalog:
Catalog Name: My Catalog
Catalog Location: C:\ProgramData\Adobe\Elements Organizer\Catalogs\My Catalog\
Catalog Size: 70MB
Catalog Cache Size: 750.4MB
System:
Operating System Name: Windows 7
Operating System Version: 6.1 Service Pack 1
System Architecture: Intel CPU Family:6 Model:10 Stepping:5 with MMX, SSE Integer, SSE FP
Built-in Memory: 6GB
Free Memory: 3.3GB
Important Drivers / Plug-ins / Libraries:
Microsoft DirectX Version: 9.0
Apple QuickTime Version: 7.70
Adobe Reader Version: 10.1
Adobe Acrobat Version: Not installed
CD and DVD drives:
D: (TSSTcorp DVDWBD BUS: 2 ID: 2 Firmware: SH-B123L)

Hi Steve,
Thanks for the input...
I did go back and confirm that I'm running the latest QT for my machine 7.7 (1680.34) according to the QT Player.
Just in case, I re-downloaded the QT Installer and Repaired the installation. No change in behavior in Organizer.
I don't think it's QT that is used for AVCHD files, tho, is it? I tried to play my video in the QT player, and it won't play .mts...
Also, as others suggested, I did attempt to 'activate' the AVCHD plugin - but, didn't get any new popups or dialogs (it might have happened when I originally installed and I didn't pay attention to it)...
I had previously right-clicked on a clip in organizer and selected "Edit in Premiere Elements...", put the clip on the timeline, played and scanned thru the clip, saved the Project. But, based on yours and the other suggestions, (I did this a few times with different clips) I created a new project, Get Media from Files and Folders, loaded a clip, dragged to timeline, played/scanned, double-clicked to bring up the previewer in Element - everything works as expected.
Back to Organizer - same behavior as before.
Uninstalled Haali again, and tried all of the 'plugin activation' steps again. No change except Organizer still complains of not having the required codec.
So - for some reason, the organizer thinks it should use the Haali Media splitter as the codec for avchd - everything else on my machine seems to be able to find a more suitable codec - vlc, wmp, pre all work fine.
Did some more surfing on the forums, and found some references to Premiere Pro using the Haali media splitter (?).
So, one other piece of info - Prior to Elements 9, I did have Premiere Pro installed on this machine. Very nice, but overkill for what I want to do. So, I uninstalled it prior to installing Premiere Elements 9. Everything worked fine w/ 9, but not with 10.
So - is there some way to determine which codec Organizer is using and/or force it to use a specific one?
Is it possible (seems likely with the symptoms) that there was some configuration file or registry entry left over from Pr that is now directing Organizer to use the same codec that it previously used (instead of the default)?
Thanks all!! Normally I'd be able to figure this out, but am pretty new to 'the inner workings' of Pre.
Thanks,
Scott

Raw file problem in elements 9

a few days ago i could open and edit raw files in my photoshop elements 9 software with no problem. now when i try i get a message saying unable to open as not a recognised photoshop file. what do i do?

What is the format of these files and the camera model they're taken with? Are you able to import these in Elements Organizer/Editor? Please try opening one such file in PSE Editor and save once again as PSD (dont forget to mention the extension).
Thanks
Andaleeb

Elements Organizer Sync Agent file problem

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