Elements serial number invalid straight off the box...help?
I have a copy of photoshop elements 10 and when I install it it says the serial number is invalid... where to from here
Hi there
Please check this document: Invalid serial number error
There is also a link to support if you need further assistance.
Thanks
Bev
Similar Messages
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Says my serial number is invald off the box i got
when try in stall my serial number it says it's invald i got the mumber off the box
whats upThe reason for the software removal is you most likely have a licensing issue with the Adobe PCD and caps folder inside C:\Program Files (x86)\Common Files\Adobe. I would try at least removing 3.0 and seeing if the installation is successful. Do you still have access to the 3.0 installation media so you can install it again in the future?
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I received photoshop elements 11 as a gift 2 years ago. I am fearful that I have lost the serial number. I have the box and the sleeve but neither have a serial number. I have installed the trial version, but hope I can add a serial number. Any suggestions?
If you never bought the product then you cannot get the serial number.
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Cannot install PSE13purchased on Amazon because Serial Number is incorrect on the box. How do I obtain a valid serial
Photoshop Elements is not part of the Cloud, I will move this to that forum
Photoshop Elements Forum http://forums.adobe.com/community/photoshop_elements
Redemption Code http://helpx.adobe.com/x-productkb/global/redemption-code-help.html
-or https://forums.adobe.com/thread/1572504
Lost serial # http://helpx.adobe.com/x-productkb/global/find-serial-number.html
OR... Select a topic, then click I STILL NEED HELP to activate Photoshop Elements Online chat
-http://helpx.adobe.com/contact.html?product=photoshop-elements
http://helpx.adobe.com/photoshop-elements/kb/troubleshoot-installation-photoshop-elements- premiere.html -
Hello, somebody borrowed my iP5 charger., and I can't notice if he returned the original charger of my iPhone. Is there any serial number of charger inside the box?
thanks:DRapsanjo,
No, according to varjak paw: Re: Does your Charger have a ID number attached to it that your phone will Save? -
Photoshop Elements serial number 'invalid'
I want to install my Adobe Photoshop Elements 7 from disc onto new computer, but receive message that the serial number (from the packet) is invalid. Any advice?
you don't need to deactivate if you're installing on the same computer (as long as there were no major hardware changes).
but, if you want to deactivate and uninstalled program, contact adobe support: http://www.adobe.com/support/chat/ivrchat.html
make sure you're using the correct number to activate: http://helpx.adobe.com/x-productkb/global/find-serial-number.html -
Trying to reinstall CS5 Design Standard. Where the heck is the serial number?
All I apparently registered was acrobat pro.
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We're sorry, but this serial number is not valid. Please check your information and try again.
Does it have anything to do with not turning the iPhone on and registering it into the system??
Thanks for the prompt answer! -
I purchased photoshop elements 8 on line in 2010. I recently switched to a new desktop computer. Photoshop asked for my serial number. I entered the correct serial number (obtained from Adobe). It says it is invalid. How do I get this corrected so I can use the product I purchased?
Hi Rosera,
This is bad and I am sorry to hear that you are running into these issues.
Let me connect with you, so right now, the current state is that you have installed copy of PSE 8 in trial on your windows 7 machine, and when you are trying to enter the serial number from your PSE 8 Box, it is saying the serial number to be invalid?
It might sound pretty obvious, but please make sure that you are entering the serial number correctly and of PSE 8(in case you bought a PEPE box)?
Have you tried the steps mentioned below by Barbara?
If possible, you can send me the serial number through PRIVATE MESSAGE and I can check it on my end that whether the serial number is indeed invalid or that the issue is with your machine?
Regards,
Ankush -
Tried everything to install Photoshop Elements 13. Sits at 11%. There is a C++ issue even though there is no issue!! My question is can I download it from Adobe and use the serial number off the box?
Yes, you can download and use the serial number you have.
PSE 10, 11, 12,13 - http://helpx.adobe.com/photoshop-elements/kb/photoshop-elements-10-11-downloads.html
You can also download the trial version of the software thru the page linked below and then use your current serial number to activate it.
Be sure to follow the steps outlined in the Note: Very Important Instructions section on the download pages at this site and have cookies enabled in your browser or else the download will not work properly.
Photoshop/Premiere Elements 13: http://prodesigntools.com/photoshop-elements-13-direct-download-links-premiere.html -
I am trying to install premier elements 11 that I purchased back in 2012 on a new machine with 8.1. I get "invalid serial number" when I enter the serial number I received with the original activation e-mail when I purchased the product, thanks!
Error "The serial number is not valid for this product" | Creative Suite
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I bought Photoshop Elements 12 (box - CD) and threw away the box. I thought the serial number would be on the disc sleeve, but it was not. Now I can´t register the product. Is there something I can do to get the number/code to activate Photoshop Elements? Thank you.
My guess is that you won't be able to do much if you threw away the serial number before using it. The serial number will not have been externally visible on the box though... doing that would make it available for use by anyone who sees the box in any store.
To locate the serial number:
http://helpx.adobe.com/x-productkb/global/find-serial-number.html
If you remain unable to locate the serial number you might need to head back to wherever you purchased the product to confirm whether or not you might have thrown out the serial number or if it could even possibly have never been provided.
Beyond that you need to resolve serial number issues with ASdobe Support directly. Here is a link for chat:
Serial number and activation chat support (non-CC)
http://helpx.adobe.com/x-productkb/global/service1.html ( http://adobe.ly/1aYjbSC ) -
I've had Photoshop elements 8 on this machine for over two years and all of a sudden it is asking for a serial number. when I put it in it give me a serial number invalid message
I am having the same experience. Did you find a solution??
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Elements 10 serial number invalid
I purchased Elements 10 from Best Buy. Trying to install and says serial number invalid.
Hi,
You've posted in the AIR forum. Could you repost in either the Photoshop Elements or Premier Elements forum?
Thanks,
Chris -
Wanting to deactivate PS Elements on Mac and transfer program to a friend. Is it OK to download a trial to my friend's Mac and use my serial number. Also is the serial number the same for Mac and Win versions? Many thanks.
Yes it should work transferring PSE10 from Mac to Mac. There is a download link below for PSE10, which your friend could use. There is a formal licence transfer process but it’s not necessary for your friend to register the product (activation is sufficient) although he couldn’t benefit from future upgrade pricing without registration. Serial numbers typically can only be registered one time.
Boxed versions of PSE are normally multi-platform with disks for both Windows and Mac; so the serial number is the same. Downloads have tended to be single platform only although I believe the current version PSE12 will work on both Windows and Mac with the same serial number – boxed or download.
http://helpx.adobe.com/photoshop-elements/kb/photoshop-elements-10-11-downloads.html
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