Elements stopped working-PDF?

Suddenly, I cannot open the Edit program without getting the error dialog "This is not a valid Portable Document File (PDF) document.  It cannot be opened." It pops up when I open the program, try to open any document (trying to work with JPEGs), or if I try to click on anything in the program... tool, menu, etc. EVEN WITH NO FILE OPEN!  The error pops up constantly and the program is totally unusable.  I ran the update program and it is the latest version, but this keeps happeneing.  HELP! 

  Hold down the Ctrl+Shift+Alt keys and simultaneously click on the Edit button on the welcome screen. Release the three keys and look behind the welcome screen by closing it. Or hold down the keys whilst clicking on the desktop icon for the Editor or PhotoshopElementsEditor.exe in the Programs folder. Keep holding down all three keys until you get the settings option.
You should see a pop up box with the words: Delete Adobe Photoshop Elements Settings File?
Click on Yes
Then wait whilst Elements rebuilds the preferences.

Similar Messages

  • The editing feature of photoshop elements stopped working what is the solution

    the  editing feature of photoshop elements stopped working after i installed nik efex pro wacom pen.

    You need to remove third party plugin and try launching. You should find it in plugins folder either here C:\Program Files (x86)\Adobe\Photoshop Elements 10\Plug-Ins or C:\Program Files (x86)\Adobe\Photoshop Elements 10\Locales\en_US\Plug-Ins
    Else try skipping the loading of thirdparty plugins like below:
       1. Close Elements.
       2. Launch the Photoshop Elements Welcome Screen and hold down ctrl/cmd + shift as you click Editor/Edit.
       3. Continue to hold the keys until you see a message to skip loading of 3rd party plugins..Click yes and check.
    Thanks,
    Garry

  • Premiere Ele 7 Burning a DVD Elements stops working

    Every time I try to burn a simple, very simple DVD Elements stops working. I have a very new and fast computer running Vista Home.

    This is aimed a Premiere Pro, but may help - First, work through the steps here http://ppro.wikia.com/wiki/Troubleshooting
    If your problem isn't fixed, report back with the DETAILS asked for in the questions at the end of that link... For question #1 see the note about the FREE http://www.headbands.com/gspot/

  • Premiere and Photoshop Elements Stopped working

    Been using both for a year. Over the last couple weeks every time I would start one up I'd get the Adobe free trial or subscribe to the Cloud option. Finally, neither (of the paid for programs) would load. Nothing changed on my system. No new software. No other problems. If it just stopped working that would be one thing. The fact that I started getting the sign up screen to trial or subscribe right before it stopped working leaves one to wonder, doesn't it?

    HermesCornu
    Good to hear from you. Hope that we can help you get your Photoshop Elements 12 and Premiere Elements 12 on Windows 7 64 bit working again.
    My Photoshop Elements 12 and Premiere Elements 12 on Windows 7 64 bit experiences were like yours much of last year. For me, Photoshop Elements 12 was months without resolution and each had its problems with Sign In.
    1. I strongly encourage you to take the opportunity to click on License This Product if you get that tryout dialog popping up and then to follow the instructions to get the program activated. There is no escaping the Sign In which comes with an automatic registration. That is an easy and quick resolution.
    2. Please review the the following to determine if you feel that these choices and continuing choices seem relevant to your situation
    Regarding Sign In
    http://www.atr935.blogspot.com/2013/12/pe12-adobe-idpassword-requirement-for.html
    Regarding Photoshop Elements 12 and/or Premiere Elements 12 not opening
    ATR Premiere Elements Troubleshooting: PE12: Adobe ID/Password Requirement for Sign In.
    ATR Premiere Elements Troubleshooting: PE12: Sign In Failure (Connect to Internet or Fix Computer Clock)
    3. Have you included a product like the free ccleaner as part of your uninstalls/reinstalls troubleshooting to remove any leftovers from
    incomplete uninstalls reinstalls?
    CCleaner - Download
    When you do the downloads and installs, have you been disabling the antivirus and firewall(s)? This factor seems to have the most impact
    on the Adobe Application Manager file (.exe) in the .exe/.7z required files.
    Has exploration of the Event Viewer/Windows Logs/Applications errors and warnings offered any insights to pin point the issue as in one
    of the examples in one of the blog posts cited above?
    Think about the merits of troubleshooting one program at a time. Maybe we might get lucky, and one fix will fix both at the same time.
    Often after install/reinstall, deletion of settings files in Photoshop Elements 12/Elements Organizer 12/Premiere Elements 12 might still bring some
    resolution.
    Thanks again for reviewing the above.
    ATR

  • Elements stops working according to windows

    After about 15 minutes of usage, windows thinks the program stops working and then closes it down.  Even when I had a movie created and I tried to burn a DVD.  Got the first 4 menu's encoded, moves to Encoding media and I can see movement in the % complete just before an error comes up saying "the program has stopped working".  SOOOOOO Frustrating.  Uninstalled, reinstalled....  Still have the problem. 
    HELP!!

    I think some here "Premiere Elements Forum" can assist you better. Please post this issue on PRE forum.
    Thanks
    Andaleeb

  • Elements stopped working

    Hi, I have used Elements 8 for several years, but have just recently installed Element 12. Everytime I try to do anything in Elements ( eg edit JPG, edit RAW, slide show,.. ) I get message 'Application has stopped working. Windows is looking for solution' after a short while. I run Elements on a Windows 7 PC.  The error comes so often that I'm currently not able to use Elements for any photo editing.
    Have any experienced anything similar, or even more important do anyone know how to get around this ?

    Check that your graphics card drivers are up to date.
    Check that Windows updates are up to date (You should be running W7 sp1 by now).
    Uninstall and reinstall. But when reinstalling right-click the setup.exe file and select 'Run as Administrator'.
    If that still doesn't work log a fault with Adobe ASAP. They will probably need to connect to your PC to troubleshoot the problem. And, worst case scenario, you want to ensure you can get a refund!
    Cheers,
    Neale
    Insanity is hereditary, you get it from your children
    If this post or another user's post resolves the original issue, please mark the posts as correct and/or helpful accordingly. This helps other users with similar trouble get answers to their questions quicker. Thanks.

  • Adobe photoshop elements stopped working on Mac Pro

    in January 2014 adobe photoshop elements purchased at i-tunes store. Always worked properly. Now since about a week, I can not start the program. After startup, he asks to sign up with my Apple ID, when I do this it gives the error message: Your device or computer could not be verified. Please contact support for assistance. Have already had contact with i-tunes store, this let me know that this is something for Adobe.
    Please comment!

    that's an apple error message so you should either:
    1.  contact apple to resolve.
    2.  uninstall photoshop elements (pse), reinstall using a link below and your pse serial number.  before uninstalling make sure you can download the correct version/language and you have your serial number available.
    Downloads available:
    Suites and Programs:  CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4 | CS3
    Acrobat:  XI, X | 9,8 | 9 standard
    Premiere Elements:  13 |12 | 11, 10 | 9, 8, 7
    Photoshop Elements:  13 |12 | 11, 10 | 9,8,7
    Lightroom:  5.6| 5 | 4 | 3
    Captivate:  8 | 7 | 6 | 5
    Contribute:  CS5 | CS4, CS3
    Download and installation help for Adobe links
    Download and installation help for Prodesigntools links are listed on most linked pages.  They are critical; especially steps 1, 2 and 3.  If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.
    window using the Lightroom 3 link to see those 'Important Instructions'.

  • Photo shop elements stopped working after automatic download, please help?

    Bar appeared as I was working on a photo. Downloaded something on my elements program. now it does not work?

    Hi,
    I can't think what would require a download. Occasionally some of the special effects need to be downloaded when you use them for the first time but you appear to not be trying anything new - "you've done it hundreds of times".
    Probably the first thing to try is to reset the preferences.
    Hold down the Ctrl, Alt and Shift key as you launch the editor and hold them down until you get the message about resetting the preferences - which you do.
    If you have changed any of the preferences, like allow floating documents, you will have to set them again.
    I don't think the backup should have caused this problem.
    Have you used it successfully since the backup and before the failure - or was this the first edit of the day?
    Brian

  • Why does Elements stop working and shut down when I try to use the smartbrush tool?

    I can use the smart brush tool until I need to change the color. The second I try to change the color of my object, I get a pop up window that says there is a problem and windows has to close to the program. I have already restarted my computer and it still does it.

    There is an update available for Elements 13 which has stability fixes. Please install this update and let me know if you are still facing this issue.
    Regards,
    vaishali

  • Error msg elements 12 (Editor stopped working)

    Tried to start Elements 12 but get the msg. Photoshop elements stopped working windows is shutting down program and will notifiy later if a problem exist.

    Hi jaaz7565,
    Please let me know if you encountered any errors during installation.
    Did Photoshop ever work fine before?
    Have you tried removing the application and reinstalling it?

  • Program stops working when making a wav file

    I've created a slide show and want to burn a DVD.  When I try to save a the slide show as a wav. file to export it to Premiere, Elements stops working about 80 percent into the transfer.  Any hints?  Anyone had this problem?  Thanks.
    Alternatively, any way around making a wav. file if I want to show the slideshow?  I've created it on my desktop computer, but could transfer it to a laptop.

    Well, when stuff stops working it means that something happened that made it go haywire so what did you install/configure/do before this happened? have you installed some photoshop plugins? updated some drivers? installed some new software?
    Another (far fetched) possibility would be that your anti-virus program is up to no good after an auto update so try temporarily deactivating it, maybe that will solve it.
    Or if it's as Chris says, a problem with the printer driver, try uninstalling the driver completely, not just disable it or maybe go to Control Panel->Printers, right click on Adobe PDF(or some other "printer" from the list) and select "Set As Default Printer"

  • Problems exporting to PDF in CS4, InDesign stops working

    I'm getting an "InDesign has Stopped Working" message when exporting to PDF. It's a 370 page document and the error comes at the very end of the creation process. My only option at that point is to shut it down and try again. Funny thing is, when I export certain ranges of pages, say 1-20, it exports fine. And it's not a matter of a problem with an individual page or element, because I've exported page 28 and 29 individually with success but when trying a range of 28-29 I get the error. Any ideas/help would be much appreciated. Thanks.

    reopening an inx or idml should clean up a few rotten elements. If you want to see if the font is causing the problems you could swap them out, generate a PDF and rule it out or in.
    If I recall correctly, look for common elements on the pages where the PDF won't let you print. If it exports 1-25 but not 1-26, and 27-52 but not 26-52 you can located the problem pages. It does take time.
    But if you can export the pages, you could save time by combining the files. Be careful though, when I did that the PDF pages wouldn't print the same troublesome pages.
    I don't have a system for troubleshooting files like this. It only came up with one file and I've yet to see it again. Others may have more efficient of graceful suggestions.

  • I purchased Premiere Elements 13 a few weeks ago, it downloads without issue, but I can't open it. I get an error message that reads "Elements 13 has stopped working" HELP!!!

    I purchased this online, downloaded it without issue, and it won't open. I get an error message that states "Elements 13 has stopped working"
    I have removed it and redownloaded it several times, and still no luck... HELP!
    When I contacted Adobe support that's all they suggested, to reinstall...

    taveliben
    What computer operating system?
    Uninstall, free ccleaner run through, and reinstall with antivirus and firewall(s) disabled is not a bad idea. But, let us look at some other
    factors before that.
    1. When you try to open the program, how far do you get....Welcome Screen - clicking on Organizer or Video Editor or other?
    Have you tried to open the program directly from the Adobe Premiere Elements.exe file after you have applied Run As Administrator to that file?
    2. Does the problem exist with and without the antivirus and firewall(s) disabled? Are you working in a school or company network?
    3. Are you working with a pen and tablet device instead of mouse?
    4. Is your video card/graphics card driver version up to date according to the website of the manufacturer of the card?
    4. Do you have the latest version of QuickTime installed and are you running the programs as administrator?
    Let us start here and then decide what next based on the details in your reply.
    Besides uninstall/ccleaner/reinstall, we may next try deleting the Adobe Premiere Elements Prefs file or the whole 13 Folder in which it
    exists or installing the program in a newly created user account with administrative privileges and trying to run the program from there.
    But, let us rule in or out the first 4.
    Any questions or need clarification on any of the above, please do not hesitate to ask.
    Thank you.
    ATR

  • I am trying to move a pdf file onto my iPad2, and it says that the device is not connected or has stopped working.  But Windows 7 recognizes the device and I can see my pictures.  Same thing happens when I try to put music onto the iPad.

    I am trying to move a pdf file onto my iPad2, and it says that the device is not connected or has stopped working.  But Windows 7 recognizes the device and I can see my pictures.  Same thing happens when I try to put music onto the iPad.

    When in iTunes on the computer,my our ipadmshould show under devices.
    Click on your ipadmunder devices then go to music at top center of the iTunes window, check what you want to sync for music. You need to set it to a folder if I remember which would have your music in it you want synced.
    Same with PDF files.....there should be an option for data or even PDF files at the top center area of iTunes when the iPad is clicked under devices.
    If your iPad does not show or you cannot click on it under devices which is in the leftane of iTunes, the iPad is not being seen by the computer.
    Try unplugging the USB cord from the laptop then give it a few and see if the computer picks it up.

  • I am having a problem opening pdf document.  I get error message: "Adobe Reader has stopped working"

    I am having a problem opening pdf document.  I get error message: "Adobe Reader has stopped working" then I get Windows is looking on line for a solution, but then my document closes. I tried uninstalling and reinstalling Adobe Reader XI, rebooted my computer but this did not help.  I get the same message. What to do?

    Can you open Reader by itself?  If so, check if disabling Protected Mode improves the situation [Edit | Preferences | Security (Enhanced)].

Maybe you are looking for

  • [iOS] Album art not showing for offline tracks

    Thread: 921107 915479 934743 970825 968593 966641 971447 937227 Description: It appears that on iOS some people are finding album art is not being displayed for offline tracks. This is predominately found with locally synced files but has affected so

  • Adobe Lightroom and Photoshop CC on the 9 dollar offer.  Norway

    I have just bought the 9 dollar/month deal with Lr and PS CC.  Only Lr is installed on my Mac, but on my account it says that botn are downloaded and installed.  It is not possible to get support and the information on the norwegian webpages are diff

  • Extract data from a BW 7.0 cube to a SQL DB using Data Services XI

    Hi Gurus, We are trying to extract data from a BW 7.0 cube to a SQL DB using Data Services XI, the issue is that we can not read text without making "joins" between SID in the fact table and the master data tables. Do you know if it is posible to rea

  • Suppress spool in Submit Report

    Hi All I am doing a Submit Report in background in loop. I can check from the background job if the Submit was successful or not. But if it is successful I dont want any output in spool. By default it is creating a spool request for every Submit. But

  • Can someone explain what is the benefit of the Find My iPhone feature?

    I've upgraded my iPhone 4 to the next OS and it comes with the Find My iPhone feature. It took me a while to set it up, but it's OK, especially when it's free for those lucky iPhone 4 users. But now the question I have, what is the benefit of this fe