Elements will not open after viruses were removed

First time I tried to open with a photo attachemnt to an eamil I had a message flash accross the screen saying I could not use the program and it needed to be reinstalled.
My question is do i "uninstall" it before I "reinstall" it and if I do do I loose all the tags.  Or do I simply "reinstall" it.  I have over 10,000 photos taged and I think I would cut my wrists if I would loose those tags.
Another question I have is how can I get "line" techinical help for Elements 6 or am I dreaming?
Thanks for the hep

message flash accross the screen saying I could not use the program and it needed to be reinstalled.
Was the full message:
Licensing for this product has stopped working. You cannot use this product at this time. You must repair the problem by uninstalling and then reinstalling this product or contacting your IT administrator or Adobe customer support for help.
If so, then reinstalling probably won't help -- you'll likely need to install the licensing-service update:
http://www.johnrellis.com/psedbtool/photoshopelements-6-7-faq.htm#_Install_the_licensing-s ervice

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