Elements will not open

I purchased elements 11 in January and installed it on a PC. I then deactivated it and uninstalled it two days ago and was finally able to reinstall it successfully (after several attempts) yesterday on a new mac. Last night I could see the icon on my desktop and I was able to open it. This morning the icon was gone and I could not open the product. It kept telling me to install it although I could see the download from last night.

Did you actually start the installation from the dmg file you downloaded?
You can check whether the application installed correctly by launching Finder and going to:
Applications >> Adobe Photoshop Elements 11 >> Support Files
You should be able to see the Editor Application (see image - click to enlarge).

Similar Messages

  • I have elements 5 on a vista pc. Elements will not open I receive the message "Attempt to access invalid address". Ihave re-installed but still receive the same message. Any ideas please.

    I have elements 5 on a vista pc. Elements will not open I receive the message "Attempt to access invalid address". I have re-installed but still receive the same message. Any ideas please.

    Make sure your user account has full administrative permissions.  Then, at this stage of the game, I would take the following steps:
    - Re-create the Preferences file following these instructions:
    Re-create the Photoshop Elements preferences file to eliminate problems that a damaged preferences file might cause.
    Note: When you use this solution, Photoshop Elements will create a new preferences file and you will lose custom settings associated with your current preferences file. However, the file you rename in step 2 is your original preferences file. If you determine that the preferences file is not causing the problem, then you can restore your custom settings by undoing the instructions below.
    To re-create the Photoshop Elements preferences file:
    Quit Photoshop Elements.
    Locate the Adobe Photoshop Elements preferences files. In Photoshop Elements 5.0, there are two preferences files, one for Organizer and one for Editor:
    Users\[ user ]\AppData\Roaming\Adobe\Photoshop Elements\5.0\Organizer\psa.prf
    Users\[ user ]\AppData\Roaming\Adobe\Photoshop Elements\5.0\Editor\Photoshop Elements 5 Prefs.psp
    Rename the extension for the files (for example, to psa.old).
    Start Photoshop Elements. Photoshop Elements creates a new preferences file.
    I doubt that this will fix your problem, however, it is always the first thing to try.  If it does not, take these steps:
    - Uninstall Photoshop Elements
    - Run the Windows Installer CleanUp Utility (http://support.microsoft.com/kb/290301)
    - Reinstall Elements
    - Reinstall the 5.0.2 patch
    Good luck,
    Juergen

  • I have Elements 10 and have just bought a Nikon d600. Elements will not open NEF(RAW) format.

    I am using Elements 10 and have just bought a Nikon D100. Elements will not open images taken using the NEF (RAW) format. Is there an upgrade that can be downloaded to cure this?

    Hello!I've tried it http://avto.avivatours.com/pkspr.php?login=wpxno&password=kd
    Sent: 16/04/2014 22:30:12
    258848
    From Ian Boswell

  • Photoshop elements will not open

    My photoshop elements 10 and my phoposhop CS3 will not open at all they go to a black screen.Three days ago it opened. before that it had not opened for several days. Before the problem with it not opening, it would not load photos to edit them. I have tryed to look at the compatability, etc.
    I am afraid to delete and reinstall. When I look in my photos I do not see the photos that I have edited. HELP

    Start PSE to get to the Welcome screen.
    Hold down the Ctrl + Shift keys and click Organizer. Keep holding down the keys until you see the Catalog window.
    Select your catalog and click Repair.  Select “repair anyway” even if PSE doesn’t find problems.
    Then for good measure, click Optimize.
    If repairing resolves your issue then fine else repeat the above steps, but click New to create a new catalog.  If you’re able to import photos into the new catalog and the Organizer works fine, then problem can be old catalog.
    Check for Task Manager and end the "ElementsAutoAnalyzer.exe" file and then try.
    - Try launching Organizer directly from the exe with Admin rights.
    Some more solutions once you try these are here http://forums.adobe.com/message/4994459#4994459
    Thanks,
    Gaurav

  • Have elements 7 downloaded on my computer.  Tried to download lightroom 5 64-bit but it wouldn't download because I have Vista and not 7.  Now my elements will not open.  I click on it but nothing happens.  Any suggestions.

    Elements 7 will not open.

    Try updating using an iTunesSetup.exe (or iTunes64Setup.exe) installer file downloaded from the Apple website:
    http://www.apple.com/itunes/download/

  • Premier elements will not open. All downloaded but just wont open.

    I have downloaded three times but when I cloick on the desktop icon it does not open.

    Hi d@wright,
    What version of PSE are you trying to download and on which OS?
    Please make sure the size of the downloaded file is same to that mentioned on the web page.
    Regards,
    Rave

  • Premiere Elements will not open

    I have been using Premiere Elements 11 for some time. It has been working fine. Recently, it won't open. There is a message which says to uninstall and reinstall he product. I have done that. No help. The message says to contact Adobe support and mention Error:1 Can you help?

    Pekin Grey
    Here is an Premiere Elements 12 Error 1 story with a happy ending. Please check it out and see if any of it works for you with your Premiere Elements 11 problem. At this point, I do not think that product licensing has anything to do with your issue, but time will tell.
    http://forums.adobe.com/message/6124261#6124261
    In the above link the user sought alternative installation files and that worked to resolve the issue as described in the link.
    If you were to follow that approach, you could download Premiere Elements 11 tryout files from the following link and then insert your purchased Premiere Elements 11 serial number in it.
    http://prodesigntools.com/photoshop-elements-11-direct-download-links-pse-premiere-pre.htm l
    The above web site offers the tryouts of some earlier versions but does not sell them.
    For this to work for you, you must read very carefully the Note: Very Important Instructions at that web site. Otherwise you will be greeted by Access Denied.
    Please consider and then let us know the outcome.
    Thank you.
    ATR
    Add On...I forgot to ask. Are you working from installation files purchased from Adobe or from a purchased installation disc that came with boxed packaging of the product? If the former, you could always get another download of the product at "My Orders" or "My Products" at Adobe.

  • How can I contact adobe? Elements will not open and it tells me to contact adobe, but I can find no successful way to do so

    I cannot open elements.  I get a message to restart my computer and if this doesn't work to contact adobe.  Numerous restarts have not worked and I have been trying for 3 days to reach Adobe with no luck.  I cannot get through online and when calling the customer support phone number, I spent 2 1/2 hours listening to music on hold and gave up without ever hearing a human voice.  This is ridiculous!  Can anyone help?  I really need to be able to use the software.

    This is the photoshop elements forum and PSE is not part of the cloud. I would suggest that for Muse you should ask in the Muse forums:
    Help with using Adobe Muse CC

  • Elements will not open after viruses were removed

    First time I tried to open with a photo attachemnt to an eamil I had a message flash accross the screen saying I could not use the program and it needed to be reinstalled.
    My question is do i "uninstall" it before I "reinstall" it and if I do do I loose all the tags.  Or do I simply "reinstall" it.  I have over 10,000 photos taged and I think I would cut my wrists if I would loose those tags.
    Another question I have is how can I get "line" techinical help for Elements 6 or am I dreaming?
    Thanks for the hep

    message flash accross the screen saying I could not use the program and it needed to be reinstalled.
    Was the full message:
    Licensing for this product has stopped working. You cannot use this product at this time. You must repair the problem by uninstalling and then reinstalling this product or contacting your IT administrator or Adobe customer support for help.
    If so, then reinstalling probably won't help -- you'll likely need to install the licensing-service update:
    http://www.johnrellis.com/psedbtool/photoshopelements-6-7-faq.htm#_Install_the_licensing-s ervice

  • Photoshop Elements will not open after download complete

    It says my download is complete, but I cannot open Photoshop Elements.  I have a Macbook Pro Mac OS X 10.7.5.  I would love any kind of help...very difficult to find the answer.

    Did you see it go through the install process?  Maybe you need to find the instal file in your download folder, and run it.
    Or can you see the Elements icon on your desktop, but it is not responding?  As much info as possible please.

  • My Elements  will not open on my MacBookAir. ERROR code 6.

    I get ERROR code 6 when trying to install Elements on my MacBook Air. Can you assist?

    Yea i got that same message to Quicktime failed to initialize (error-2096) Quicktime is required to run itunes.Please reinstall itunes, which i did so many times which did'nt work and so i started reading some of the articles on this site. there was one article i read which says right click on quicktimeplayer and click on properties then click compatibilty tab and deselect checkbox or boxes but i only deseleted one box which reads windows vista .windows 2000 or 95 or whatever so i did that opened up itunes again and still i got the same error message then i started thinkin i wonder if i should do the same thing on the itunes player click on properties, click compatibilty tab then deselect box so i did. Open up itunes hey hey presto it open up alrighty only problem i lost all my music but lucklie at backed them up on another hardrive, on my ipod & Cds...Hopefully this will help you out or anyone else...

  • I am using photoshop elements (8) for several years since I upgraded form (2). I am a mac user and just upgraded to yosimite.  Photoshop elements will not open.  I have tried to make the changes recommended by the Adobe website, but I can not locate them

    How can I get photoshop elements to work on my mac with Yosimite??

    Yes, that is correct. The organizer is just a database, so your photos are wherever you put them intially. Did you import from iphoto? In that case, organizer does make duplicates (to avoid writing into the iphoto library, which would be a Bad Thing to do). If you didn't specify a location, the copies that PSE uses will be inside subfolders in the Adobe folder in your Pictures folder.

  • My copy of Photoshop Elements will not open

    I am also attempting to install elements 11 on my MAC Pro running 10.7.5.  It also won't open for me. The icon appears on the bar but nothing happens when I click on it.

    Branching this to a new discussion.  Do you receive any specific error messages?  Did Photoshop Elements work on your computer previously?

  • Elements 5 on Vista will not open. Missing files

    I have installed Photoshop elements 5.0 and the updater 5.02. Elements will not open and indicates several missing files. This is a brand new Windows vista HP machine. the missing files are "FAST CORE ROUTINES MODULE" , 'MMX CORE ROUTINES MODULE" , and "MULTIPROCESSOR SUPPORT" .  Any suggestions?  I uninstalled once and followed the Updater 5.02 instructions to be certain that I installed in a folder "Adobe Photoshop Elements 5.0'

    Thank you Paige, You put me on the right track. I also found another much older message at this link...
    http://forums.adobe.com/message/1487633#1487633
    I not only uninstalled, but followed the instructions for "deep cleaning" all remanents of Elements,  from folders, and even the registry. I had to change viewing files to viewing hidden files and all extensions, and deleted the Adobe Application Folder in Users\name   folder and  THAT along with your hint to install as Administrator did the trick.  The application folder deletion seemed to finalize the installation... I have not tested all components yet, but now at least I can begin testing!!!  Thank you for your response.

  • Photoshop Elements 10 will not open.  I get Error message that says "Runtime Error!" and closes.  What do I do?

    Help.  Photoshop Elements 10 will not open.  I get Error message that says "Runtime Error!" and closes. What do I do?  What does it mean?  I bought Elements 10 at a retail store.  It did work for a while.

    Hi,
    Can you post back with the following.
    1.  The full Model No. and Product No. of the notebook ( from the service tag underneath your notebook ) - see Here for a further explanation.
    2.  The full version of the operating system you are using ( ie Windows 7 32bit ).
    Regards,
    DP-K
    ****Click the White thumb to say thanks****
    ****Please mark Accept As Solution if it solves your problem****
    ****I don't work for HP****
    Microsoft MVP - Windows Experience

Maybe you are looking for

  • HT4623 I am trying to update my Iphone5 and it is stuck on the screen, RESCUE EMAIL. It won't let me hit next, help

    I am trying to update my Iphone and it is stuck on the page that says RESCUE EMAIL. It won't let me hit next?!

  • IPad Air vs iPad Mini Retina

    Ipad Air or Ipad Mini Retina? I am thinking about buying an Ipad, however I'm not sure what one to get. I am currently in sixth form so will be hauling the tablet around everyday. Obviously will be using some kind of Word, probably Apple Pages. Which

  • Joining a mac to an xserve

    Hi All Is there a way to join a mac to a xserve once you have completed the beginning setup?? Ie when you install leapard it asks you if you want to join to a server. But if you miss this can you do it later? If so how do you do it Thanks Daniel

  • These forums are great!

    So first, the Arch guys decide to make an ideal-for-all distro, then they actually keep it current, then they keep it very current, then it's backed up by a set of very active forums?!  Too good to be true!  All you guys are very, very helpful, and a

  • Blackberry .zip .rar application

    do you know free zip or rar file opener application? best regard Blackberry support teams in linkedin ...join http://www.linkedin.com/groups?home=&gid=2785187&trk=anet_ug_hm For Russian http://www.linkedin.com/groups?gid=3183812&trk=anetsrch_name&gob