Elements12 videos do not play in Adobe Revel

It seems that any video I have recorded using my iPhone 5S do not play in Adobe Revel. I can download them on the PC and play them back, but playback in the App or website show up as a blank video

Hi Robert
I'm replying back to this public thread for others to see, though I already messaged you directly.
Looking at server logs, we discovered that you had uploaded your videos via Elements 12. I logged a bug for the Elements team to investigate.
While the Elements team works on the issue, as a work-around, please upload your original iPhone 5S slow-motion videos using Adobe Revel for iOS, or otherwise via www.adoberevel.com in a desktop browser.
Thank you!
--Charlie

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I failed to mention that the sound does play on the videos that are not playing.

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Hi,
Try a clean installation of the flash plugin/activeX as follows.
First, download the Flash uninstall utility on the link below and save it to your Downloads folder.
Flash Player Uninstaller.
When the download has completed, close all browser windows, open your Download folder and run the uninstaller. After this has completed, restart the notebook.
When windows has reloaded, download and install the latest version of Adobe Flash. Note: You may want to deselect the option to include McAfee Security Scan Plus before downloading.
When the installation has completed, restart the notebook.
If the above doesn't correct the issue, then try the following.
First of all, download and run the Shockwave uninstaller on the link below.
http://fpdownload.macromedia.com/get/shockwave/uninstall/win/sw_uninstaller.exe
After this has completed, restart the notebook.
When windows has fully reloaded, download and install the latest version of Shockwave on the following link.
http://get.adobe.com/shockwave/
Again, after this installation, restart the notebook.
Regards,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Microsoft MVP - Windows Experience

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Rogerskth,
Sorry, I wasn't clear. My computer NEVER played flash videos properly, with any version of Flash. Considering that Flash is maxxing out my CPU power (as measured by the Activity Meter) I suppose that slow CPU speed really IS the cause of my problem. Since you have a faster computer, and your computer used to play the videos OK, it seems likely that your problem is SOME OTHER mysterious problem.
Bungee33,
You might be pleased to know that in English we have the same expression as the German which you quoted
"we in Germany say, that a horse given as a present must not be critizised by judging the teeth in the mouth of the animal"
In English, we say "don't look a gift horse in the mouth."

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rmv1414

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[Please choose only a short description for the thread title.]
Message was edited by: Jim Simon

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Please see the response at:
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Elements12 videos do not play in Adobe Revel

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