ElementsAutoAnalyzer keeps staring w/o being enabled in preferences

The Elementsautoanalyzer.exe keeps starting every time I start Elements organizer. I unchecked all the boxes in the Media-analysis... preferences menu. I don't want it to run in the background because my system freezes when it does. I also often get a performance warning message from Norton 360 stated that the elementsautoanalyzer has high CPU usage - "100% of at least one cpu"
I turn it off/uncheck it in the system configuration, start up tab, and that works unless I start/open Elements Organizer again and then it starts the elementsautoanalyzer.exe again and it starts every time a reboot the computer from that point on unless I go into the MSCONFIG window again.
The killer too, is there is no way to contact Adobe for help either, at least no easy way that I can find. So, going to uninstall and just forgot Adobe exists if I can't fix this without spending/wasting too much more time on this.
FYI, PC running windows 7 64-bit, Adobe photoshop elements 12 (and adobe premiere elements 12 - the bundle). Updated to version 12.1 on 6/25/14.
I appreciate any solid ideas.
Thanks,
David B.

Hi,
When you say that the ElementsAutoAnalyzer is crashing your system, do you mean it actually causes the system to restart windows?
Have you looked in the Windows Event viewer to see which module is failing?
I have supplied Adobe with three dumps taken when part of elements fails and they are investigating. On my Windows 7 64bit system the failure is only causing one process to stop. I have noticed that the organizer does occasionally fail.
There is another setting in the organizer for people recognition under the View menu - I didn't think that would have any affect but you could make sure it is unchecked.
Do you know where your catalog is stored?
If not, load the organizer, go to the Help menu and select System Info - that should tell you the Catalog Location.
Use Windows Explore to navigate to that catalog location - there you should find a folder called BreezeData.
The file BreezeSession.dat should be in that folder - try renaming it so that it gets recreated the next time you start the organizer.
Good luck,
Brian

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At 07:47 AM 2/18/98 -0500, Martin G Nystrom wrote:
A user can launch an application, then launch it again. How do we make it so
that the user can only run one instance of the application?
Martin Nystrom
Eli Lilly and Company
([email protected])
Curtis Bragdon, Senior Consultant, Forte Software
[email protected]
Voice Mail: (510) 986-3807
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"I've seen dozens of triggering towns." - Richard Hugo

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[email protected] on 02/18/98 10:01:07 PM
Please respond to [email protected]
To: [email protected]
cc: [email protected]
Subject: Re: How do I keep an application from being started more than
once?
Martin,
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From: Curtis Bragdon <[email protected]>
Date: Wed, 18 Feb 1998 16:36:58 -0500
Subject: Re: How do I keep an application from being started more than
once?
Here are some quick ideas. None of them should be too hard to implement,
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CSB
At 07:47 AM 2/18/98 -0500, Martin G Nystrom wrote:
A user can launch an application, then launch it again. How do we make itso
that the user can only run one instance of the application?
Martin Nystrom
Eli Lilly and Company
([email protected])
Curtis Bragdon, Senior Consultant, Forte Software
[email protected]
Voice Mail: (510) 986-3807
Paging: (888) 687-6723
"I've seen dozens of triggering towns." - Richard Hugo
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415 392 7243 x 306
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