Elgato Turbo.264 problem

After installing Elgato Turbo.264 on an Intel iMac 27" a problem with HTML5 video playback in Safari appeared.
When playing videos on Vimeo.com in the HTML5 mode the error message "Ooops something broke..." shows up. I have to switch to the Flash player.
It seems there might be an incompatibility problem with QuickTime or Safari but Elgato support does not have a clue. Did anyone else notice this issue? Or does anyone know what to do about it? Please let me know. Thanks!

Encountered same problem. I submitted a support ticket to Elgato, but no reply yet. I suggest you do the same thing so they work on it ASAP. http://support.elgato.com/index.php

Similar Messages

Elgato Turbo.264?

So I am looking into expanding my mac mini for use of audio and video editing. I have used my mini for about a year now for doing professional audio editing in Logic Express and have found it just dandy, still do. But my 80GB internal harddrive was getting even more cramped, especially after loading 10.5 Leopard a few days ago. Plus my 120GB and 250GB external HD's are packed with audio and video content I can not afford to erase so I went out and purchased another Lacie, 500GB USB2.0 and it works amazingly.
BUT... I feel my graphics are lagging. This is of course because the mini has integrated graphics, but more then this, while rendering in Final Cut and Motion. It has become a MAJOR pain, especially when my friend with a MB Pro sits next to me rendering the clip super fast. So I saw the elgato turbo.264 which states it will help with this, i have also read reviews into it.
My only question is, will this overtake day-to-day graphics processing? Thanks for any help!

turbo.264 will not accelerate, thus will not help you, your rendering needs. That job belongs to your CPU and your GPU, which are limited in a Mac Mini.
I own elgato turbo.264 and really does work and speeds up things in my dual 2.0 GHz G5 tower.
Because of my work, I encode a lot of videos to Apple Devices codecs in H.264. That is what the turbo is made for: encoding. it is not a graphic accelerator. it is an encoding accelerator. Regarding it being a USB, that has no effect. It works and does that fast. Time is money and now I am able to encode many times faster.
On the negative side, I have not been able to use it as an export component with Compressor just because I prefer it for professional jobs that require more control and metadata within the output file. If that does not apply to you, their application works perfectly and does batch exports. It also has custom settings.
Another minor negative is that Apple TV export are limited to 800x600 or 960x540 (anamorphic) thus not supporting the AppleTV supported 720p24... looks good but is less than what the AppleTV is capable of as long as your footage is 24 frames per second.
Hope this helps and that it can answer your question.
To me, I give elgato 4.9 out of 5.0, which I'll change to 5 out of 5 as soon as I can fix the Compressor thing

Elgato turbo.264 export fails in Compressor as a QuickTime Component

I would like to know if any user of Compressor 3 and elgato turbo.264 hardware accelerator has had succes in using the device as a QuickTime export component within Compressor.
I setup a few export settings but the Batch Monitor reports "3x encoder type unavailable".

You should report this to Elgato on their support site if you have not already. Add a trouble ticket here: http://support.elgato.com/

Can anyone confirm if Elgato Turbo.264 HD works with iMovie '11?

I've been reading a couple of accounts of people who seem to be using Turbo.264 HD (hardware) to accelerate iMovie '11 encoding.
Yet on the Elgato site there is an (admittedly old) support article that says it is only compatible with iMovie '09. Other reviews around the 'Net say the same, and have not been updated with info about iMovie '11.
So can anyone confirm that they have a working setup with iMovie '11 and Elgato Turbo.264 HD (hardware version)? I'd like to make sure before I plunk down the money.
P.S. I know it doesn't seem to work with Final Cut Pro X, I'm focusing on iMovie for now.

confirmed
does an excellent job with my set-up (MacMIni, C2D, 2.26GHz) ...
in FCPX it's a 2step process: export timeline, drag resulting .mov into Turbo.app ...

Anyone know if Elgato Turbo.264 works with iChat?

thx!

Hey Ralph:
Thanks for the reply. I think you're under the impression this is a camera. I probably should have explained that the Elgato Turbo.264 is a H.264 hardware encoder on a USB stick. It looks like any application using the Quicktime codec has the processing offloaded to the Turbo.264. But, I didn't see iChat specifically mentioned on their web site. I'm going to guess this is just wishful thinking on my part.
http://www.elgato.com/index.php?file=products_eyetvturbo&PHPSESSID=21dffb0258a18 bfd2133462f0367f997

FCE VS ELGATO TURBO 264 HD

I import MTS files from Panasonic HDC SD100 and edit them to produce 1080 PAL video to see on 1080 TV Aquos.
I tried a lot of different ways with FCE but it always give me some artefacts especially on diagonal lines. I get a better result only if I use Jes Deinterlacer after FCE.
Then I bought Elgato Turbo 264HD and discovered that if I use only it without FCE it gives a better video. Even Elgato used as export format indise FCE does not give the same good result but I need again to go to Jes.
I am missing something ??? Do I make some mistake ??
Of course the power of FCE in editing is not comparable with Elgato but.....
FCE is somway old... should we expect a upgrade ???
Would final cut pro be better ?? But for home use is too expensive and may be too complicated.
I also never used iMovie...I was guessing it could not be better than FCE but shoud I give it a try ?
Thanks for your opinions

WOW !!!
Alchroma, thanks a lot !
I have now not jet solved the question but may be Thanks to you I am on the right direction.
Jes.. I was importing direct from SD card and using "Custom" setting instead of the AIC1080. I was not confident with this settings because I do not use FCE so often and in the past I had to log and transfer some standar def DV tapes. Now I changed the camera and probably I was not aware of the necessary settings to change.
Your suggestion is great value and I am now testing the Log and transfer again from SD card but using AIC standard 1920*1080 50.
THe artefacts are still there (seen on MAC screen - I have not TV here) , may be a little less but it is still lower quality if compared with Elgato direct import, or after a treatment with Jes deinterlacer....
I will try to import direct form the camera.
Thanks again

Will Elgato Turbo converter/encoder fix the posterization issue in iMovie?

I know this is a well-known issue with iMovie. Dark spots and shadows look posterized or color-banded in iMovie. I've scoured the internet in search of a solution, but short of learning how to hack my computer and install different codecs, I can't find a reasonable solution. I know the elgato turbo USB stick is an encoder. My question is, if I used the elgato turbo to export my videos, would that get rid of the color-banding issue? Does that even make sense? (I'm not a video expert.) If anyone has tried this, let me know. If you don't know what I'm talking about and what I'm trying to get rid of, see the image below.

Ok..here are some files to help demonstrate the problem I am encountering.
access my iDisk here: https://public.me.com/testpilot58d
*RC Stuff.mov* is the footage from my camcorder in iMovie.
When I export it to HD 720p setting using turbo.264 HD, the resultant file is *RC Stuff.mp4*. This file is beautiful...perfect...crisp...looks just like my HD camcorder. It is 1280x720 progressive (Apple TV spec), avg bitrate 4,907 kbps (Apple TV spec) but it is 59.940 fps (NOT to spec) size 3.2mb
When I choose the "Apple TV" output option, I get file *RC Stuff.m4v*. It is flat, not crisp, doesn't "popp" on either my iMac or when viewed on Apple TV. It too is 1280x720 progressive, avg bitrate of 3,438 and 29.970 fps. I changed output size to 1280x720 in the Apple TV preset and it still looks flat and crappy.
So....who can get me from point A to point B? How do I need to process RC Stuff.mov to that it will LOOK like RC Stuff. mp4 but is compatible with Apple TV specs and looks as good on a HDMI LCD flat screen TV? How do I deinterlace/what field order, etc to cut the frame rate in half and still look sharp and crisp?
Thank you anyone in advance!

HELP!!! EyeTv and Turbo.264

This is driving me mad!
When I use the 1'click export to Apple TV button on EyeTV2 with Turbo.264 plugged in, the red progress bar will go up and then down and then up and then down... and keep doing this for ages.
Then it will do one of two things:
1. Delete the output file leaving nothing
2. Leave me with a file which has the video broken up in the wrong order, but with constant (correct) Audio - (maybe the video is mirroring the jumping red progress bar??)
Without turbo.264 plugged in, it's fine. The iPod export works fine, as does the AUTOMATIC Apple TV export which you select for each 'Scheduled' programme.
I am using the latest software for ALL aspects.
Any thoughts much appreciated.
Thanks!

I have also bee using EyeTv 2.4 and h.264 1.1 since day dot and all is working perfectly. The only issue I have is that once exported and imported into iTunes the software doesn't clean up and remove the converted file from my Movies directory (I found 50gb of HDD last weekend)....
Cheers.
Dean
20 G5 iMac + BT Mac OS X (10.3.7)

Something faster than the Elgato Turbo?

Hi,
I have a Mac Pro 2.66 and from what I've read on line, there's no point in getting the Elgato Turbo Encoder. Is there something I can get which will encode faster than the Mac Pro 2.66?
Thanks
-Dean

8 core mac pro. i'm going to end of year. probably save 25% more time.

Turbo boost problem for DV6-2170ee with Windows 7 Proffessional SP1 32 bit

hello every body,
For:-
HP DV6-2170ee with I7 720 qm processor
System: Windows 7 Professional SP1 32 bit
I have a strange problem, while i am working on battery processor can boost up to 2.6 but when i connect it to the Ac adpater charger, no boost is there?!!!!
Checked through internet and did the following:-
1-update the bios.
2-check power option and use the same settings as in battery mode.
3-observe processor temperature through CPUID HWmonitor, it's almost 65 lower than 67 in the battery case.
4-searched allover the whole internet google .. yahooo ...
5-Each time i try to install the SP50038 which is the driver for the inter turbo boost, it gives an error message "your pc doesn't meet the minimum requirement"
TIll the moment no solution, could you please help me ?
Thank you for your time ans i hope to receive solutions soon ..
Thanks in advance ;-)
This question was solved.
View Solution.

Hi,
To answer your last question first, the Turbo Boost Technology Driver is only intended for processors with an integrated GPU - the i7-720QM does not have this.
More difficult is why you observe no Turbo Boost on AC Power.
Try the following.
Shut down the notebook. Tap away at f10 as soon as you start the notebook to enter the bios menu. Press f5 to load the defaults ( this is sometimes f9, but the menu at the bottom will show the correct key ), use the arrow keys to select 'Yes' and hit enter. Press f10 to save the setting and again use the arrow keys to select 'Yes' and hit enter.
When windows has reloaded, download and install the Turbo Boost Technology Monitor from Intel on the following link and see what this shows.
http://www.intel.com/support/processors/sb/CS-031038.htm?
Regards,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Microsoft MVP - Windows Experience

Turbo 2 problem

I recently upgraded to the turbo 2 motherboard, volcano 9 heatsink/fan and xp 1700 cpu. Initially, everything worked fine. I bumped the fsb to 145 and the multiplier up to 12.5 and everything worked fine. Initially, I set the volcano 9 fan up with the jumper, so it ran at max speed. I also used a copper shim. The cpu temp ranged from 55-61 degrees and it was too noisy to keep in my bedroom. So I decided to use the thermal sensor on the Volcano 9 and removed the shim. I removed the thermal grease and applied a new layer to the cpu. The sensor was attached to the bottom of the cpu with the thermal tape supplied.
After making these changes and hooking the fan directly to the psu (true power 330), I fired the computer up and it didn't work so well. The front led and the hdd led come to life and I can hear the hard drive working. The rear case fan and the psu fans also fired up, but the heatsink fan did not. I shut it down and reconnected the heatsink fan to the motherboard and reinserted the jumper on the fan, which brought the volcano back to life. The dled bracket continues to show four red lights ever since I made changes and I don't get anything on my screen. I have researched all I can find across the forums and tried the possible cures (cmos clear, remove battery, strip system to motherboard, 1 stick ram, psu, videocard and heatsink/fan). I can still get the psu to power up and the fans come to life, but I'm stuck with 4 red leds on the bracket. Also, the heatsink stays cold. I'm still learning as I go here and would appreciate any suggestions anybody may have for my problem.

For anybody who has a similar problem, my system came back to life. I believe I finally got the CMOS cleared. After lurking around several websites, I found two more things to try. First, I removed the cpu. Then I flipped the cmos jumper and removed the battery (psu unplugged during all of this). Then I pressed the reset button on my case to drain the capacitors (read about this tonight). After flipping the CMOS back to keep data, I hooked up the psu and let the computer run a couple of minutes without the cpu (read this may get the voltage regulator back in line). After doing these two steps, I reinstalled the cpu and heatsin/fan. It's alive again! Thanks to all the people who post on these websites and share their experiences!

Turbo Boost Problem on Batteries in 4530s Probook

Hi Friends!
Please Some one help me , I have 4530s probook (LJ518UT) laptop Core i5 2450M. My Problem is turbo boost not working on batteries , But its Completly Working When i connect my Charger, Please Solved this Problem. My Laptop Bios Version is f.30 Updated 27 dec 2012. My Operating System is Windows 7 Home Premium. Please Reply me Urgently guys & Solve that problem.... Thanks in Advance.

Your notebook is an Enterprise/Business model. I would recommend posting this in the HP Enterprise Support Forums for better coverage.
You can access the enterprise support forums at the following link.
http://h30499.www3.hp.com/
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H.264 problems...

When I click file - share - select quicktime icon - select expert settings - followed by now saving where ever and making the "export" as "movie to quicktime movie" and "use" as "broadband - high"
These settings make a not to compressed H.264 movie. And sometimes the movies work whereas other times I simply get a movie that plays and about half-way through the video freezes and now only audio plays. Has anyone else had this problem? Any fix for it?
Thank you,
TM

Do you have one of these movies (short) I can download and look at?
Daniel C. Slagle
Keeper of the "Unofficial" iMovie FAQ
http://iMovie.danslagle.com

Adobe Media Encoder: Quicktime H.264 Problem

I'm trying to output my video using QT H.264, and whenever it processes through the media encoder, it gets stuck with the status "encoding", with the elapsed queue time frozen at about :13 seconds.
I've tried using different settings, but I get the same issue every time.
When I encode using a different QT codec (DV/DVCPRO- NTSC, etc.), it works no problem.
My machine is dual-quad with 16GB of memory, so I'm pretty sure it's not my system. The video is only a couple minutes long, so there's not a whole lot of video to process.
Does anyone know a work around to this problem?
Thanks,
Anders

Anders,
I have to make sure we are talking about the same thing. In the Effects Control Panel, you twirled open the Opacity intrinsic effect and clicked on the stopwatch to create a keyframe, correct?
I ask this because you can also adjust the Opacity by using the clip's opacity "rubber band" in the timeline, but no keyframes get added there unless you use the Pen tool or a modifier key in combination with the selection tool.
For the workaround to fix the issue, a keyframe has to be created.
-Jeff
PS - You're welcome. :)

Turbo boost problem for DV6-2170ee with Windows 7 Proffessional SP1 32 bit

hello every body,
I have a strange problem, while i am working on battery processor can boost up to 2.6 but when i connect it to the Ac adpater charger, no boost is there?!!!!
Checked through internet and did the following:-
1-update the bios.
2-check power option and use the same settings as in battery mode.
3-observe processor temperature through CPUID HWmonitor, it's almost 65 lower than 67 in the battery case.
4-searched allover the whole internet google .. yahooo ...
TIll the moment no solution, could you please help me ?
Thank you for your time ans i hope to receive solutions soon ..
Thanks in advance ;-)

Have you made sure you are using the high performance profile? Here is where you can check:
Double check you performance profile and make sure its on HIgh Performance. Also download CPU-Z to monitor your CPU speed. Im unsure if the turbo boost applies to all the cores of the processor. CPU-Z will give you a better idea of whats going on.
CPU-Z
Thanks,
Sean
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Elgato Turbo.264 problem

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