Eligible for lightroom 6 if just purchased lightroom 5

I just purchased lightroom 5, I have not installed it yet. If I install lightroom 5 now will I be eligible for lightroom 6? Or should I take it back to the store and purchase lightroom 6

Hi Paul,
Please contact helpx.adobe.com/go/getsupport Adobe support and they will help you out.
Regards,
Sandeep

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I just purchased Lightroom 5 back on 15th of February, and v6 is now available. Do I understand correctly that I have to buy the new version for $149.00? Free updates are not available/included with the purchase for some time after the purchase?

I just purchased Lightroom 5 back on 15th of February, and v6 is now available. Do I understand correctly that I have to buy the new version for $149.00? Free updates are not available/included with the purchase for some time after the purchase?

Do I understand correctly that I have to buy the new version for $149.00?
You can upgrade for $79.
Products

Hi, I just purchased Lightroom 5, I would like to license for a second computer, how do I do this.

Hi, I just purchased Lightroom 5, I would like to license for a second computer, how do I do this.

You can use a single license of LR on 2 computers. Just install it. Nothing special required.
Mylenium

Just purchased Lightroom (stand alone) and asks for a previous serial number. I don't have one only an students version of photoshop for which I can't find the serial number

Just purchased Lightroom (stand alone) and asks for a previous serial number. I don't have one only an students version of photoshop for which I can't find the serial number

If it is asking for a serial number for a previous version then you purchased an upgrade version rather than a standalone version. You should be able to determine this based on the price you paid. If you do not own an earlier version then you need to purchase a full version rather than an upgrade. If you did purchase a full version but acquired an upgrade version then you will need to acquire the full version.
Contact Adobe support thru chat to help get resolution...
Get help with orders, refunds, and exchanges (non-CC)
http://helpx.adobe.com/x-productkb/global/service-b.html ( http://adobe.ly/1d3k3a5 )

I just purchased Lightroom 4 and can't download on Explorer 10

I just purchased Lightroom 4 and can't download on Explorer 10?

here is a page with a link for direct download: http://prodesigntools.com/adobe-lightroom-4-is-out.html
to use the link on that page, you must follow all 7 steps listed here: http://prodesigntools.com/photoshop-elements-11-direct-download-links-pse-premiere-pre.htm l

I just purchased Lightroom, and it arrived today, but on a CD. My new Apple Mac Book does not have a CD player. What do I do?

How do I install Lightroom on my new Apple MacBood that does not have a CD player? I just purchased Lightroom, but it arrived on a CD. HELP

Downloads available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4 | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 12 | 11, 10 | 9, 8, 7
Photoshop Elements: 12 | 11, 10 | 9,8,7
Lightroom: 5.6| 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5
Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

I just purchased Lightroom 4 but would now like to upgrade to Lightroom 5 - how do I do that?

I just purchased Lightroom 4 but would now like to upgrade to Lightroom 5. How do I do that?

http://www.adobe.com/products/photoshop-lightroom/buying-guide.html

Am I eligible for Applecare if I purchase an Apple product at a store other than an Apple store?

Am I eligible for AppleCare if I purchase an Apple product at a store other than an Apple store?

Not purchased yet. Perfect condition. It is on sale in a store other than Apple and if I purchase it, would I be eligible to register it for AppleCare?

How do I get a refund for movies I just purchased?

how do I get a refund for movies I just purchased?

Unless the movies are defective, you probably cannot get a refund, since the terms of sale for the iTunes Store state that all sales are final. You can contact the iTunes Store, explain the reason for your request, and ask, though:
http://www.apple.com/support/itunes/contact.html
It's possible they'll make an exception for you. If the movies are defective in some way, your chances of a refund or replacement are good.
Good luck.

I bought Lightroom 5 as part of bundle with a printer on April 24. Am I eligible for a free upgrade to Lightroom 6?

According to this page, I should be eligible but before I bother submitting a request, does it apply to Lightroom CDs bundled with printers?
Do I qualify for a free upgrade?

from that page:
You have a qualifying product
These products don't qualify for complimentary upgrades:
Products purchased through the Mac App Store
Second-hand purchases, including software received through a transfer of license
Tutorial DVDs, trials, tryouts, betas, Not For Retail (NFR), and bundled OEM versions
The last one is the only one I can see that might be at issue.

Help! I have just purchased Lightroom 5 but only have Mac OS X 10.6.8 and it requires 10.7...

I only have Mac OS X 10.6.8 and it is telling me I need 10.7.0 to install Lightroom 5...
I'm new to Mac. Can someone help?
I don't know what to do...

Hi traceylee@martin
Please find the below Minimum System Req, for LR5 :
Multicore Intel processor with 64-bit support
Mac OS X v10.7 or v10.8
2GB of RAM (4GB recommended)
2GB of available hard-disk space
1024x768 display
DVD-ROM drive required if purchasing Lightroom retail boxed version
Internet connection required for Internet-based services†
http://www.adobe.com/products/photoshop-lightroom/tech-specs.html
Please Contact Apple and Update your Mac OS Version...Or You can Use LR4

I just purchased lightroom and am having issues opening it

I purchased lightroom 45 minutes ago and when it finished downloading I clicked on open and I can not get it to open. Someone please help me.

if you have windows, that file should be 871.9mb. is it?
if yes, right click and click 'run as administrator'.
if no, download the trial and use your serial number to activate, https://www.adobe.com/cfusion/tdrc/index.cfm?product=photoshop_lightroom&promoid&promoid=D TEML

So I just purchased Lightroom 5 and put it on my desktop last week and my computer crashed. If I end up having to purchase a new PC, does this mean I also have to purchase Lightroom again because it is only allowed for 1 PC use?

This may seem like a silly question. But, I see on the insert that it says license is only good for 1 PC use. I am SO upset that my computer crashed, and thinking about wasting $128 makes that even more upsetting.

I'm not sure what "insert" you are talking about, but as said above a perpetual license is good for installation on two computers. If the old computer is still functional, you can either uninstall LR5 from it or consider a new computer as the second installation. If the old computer is not functional and will never be used again, then LR is not functional and this is equivalent to its having been uninstalled.

Ive just purchased lightroom 5. In LRM 4, under Photo, edit in, I have been using NIK software color efex, silver efex, DFine, viveza, etc. When I go to the menu for "edit in", I only see an option for silver efex, not the rest of the NIK software package

How do I access all my NIK software (color fee, silver efex, define, viveza) in LRM 5 under "edit in". The options appear in LRM 4,But sinceIjust began w LRM 5, I don't see the NIK software options in the menu: Photo, edit in...? Thanks

You will need to reinstall your Nik Plugins.

I have just purchased Lightroom 5 and cannot get a serial number as it says the redemption service is unavailable, how do I get my Serial number, using my Abruf-Code pls?

I am trying to get a serial number for my purchased version of lightroom 5, using the Abruf-code, but keep being told the redemption service is unavailable,a nd the website I am given in the packaging sends me to an error page. Pls help as I am about to launch 130 Euros of software of the balcony.

I don’t think there are many “must have” features in PSE13 especially if you are doing most of your editing non-destructively in Lightroom and only going to the external editor occasionally.
https://forums.adobe.com/message/6761649#6761649

Eligible for lightroom 6 if just purchased lightroom 5

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