Eliminating space above character in ai file for exporting to png

Hi,
The image above is for a website which has a colored background. The image will be exported as a PNG file so that the background is transparent. I am unable to eliminate the space above 40th. It seems the bounding box around the character can not go past the artboard area. Is there a way to crop in Illustrator or do something to the character so that it is flush at the top on the artboard area?
Thanks,
Angela

Angela,
As I (mis)understand it, you may consider this:
1) Edit>Preferences>General>tick Use preview Bounds;
2) Select the live Type and Effect>Path>Outline Path;
3) Set the Artboard to fit the artwork and export;
4) Edit>Preferences>General>untick Use preview Bounds.

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Eliminating space above character in ai file for exporting to png

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