Elite Book 8460p - touch pad will not disable

Hi everyone,
I work on the helpdesk of a company and one of my users has been having an issue. He has an Elite Book 8460p and just recently started having issues with the touchpad on his computer. When he double clicks the upper left corner of the touchpad nothing happens. I have tried uninstalling and reinstalling the drivers for the Synaptics Touchpad twice, with drivers directly from the HP site. I have also switch the user's hard drive to another 8460p but the same issue happens.
I have attempted to disable the touchpad in the Synaptics Device Options under the Mouse section in the Control Panel. After I hit the Disable button, it does turn the touchpad off for a time, but it seems to turn itself back on randomly. I would disable it, apply and hit OK to close the windows, test the touchpad and it would reenable itself. Has anyone else seen a problem similar to this? I was hoping there was a way to disable it in the BIOS, but I did not see anything.

Hello Clownmaserfunk,
In order to get the best and most accurate response for your question, please submit your question onto the HP commercial forums. You have posted on the consumer forum, and you're using a commercial based system. The link below will allow you to submit your question. It is possible that you might have to create another profile.
EliteBook Fourm
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