Elite Book 8540w does not recognize GPS receiver in Connection Manager

The Connection Manager in my Elite Book 8540w does (no longer) recognize the GPS receiver. What could cause this behavior?
I have the latest version of the Communication Manager as well as HP Software Framework 4.5.12.1 installed.

Mac,
Forced Power Reset does not work for everything -- it resets the Drivers as described in the document provided.   Your assessment that the Reset "kind of ridiculous" is perhaps based on your current experience;  your conclusion that the Reset cannot help you in this instance is entirely correct.
My apologies -- I believe that I lack the expertise necessary to help you with this issue.
Perhaps another Expert or forum member will have an answer -- there is a wealth of experience on the forum and maybe someone has a fix to share.
I hope you find a resolution or workaround.
Kind Regards,
Dragon-Fur

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