Elite Pad G1 Windows 8.1 - Recovery doesn´t works

Hi, I have a G1 Elite Pad tablet and 3 months to have it with windows problems, the device never leave the initial window (black window with the circle loading ) and just keep the initial screen, you can wait hours and nothing happens, the OS is broken.
We tried to restart windows with a USB in windows 32bits, etc but the BIOS never see the USB so is not possible from there.
We do the recovery step but the same black windows appears and nothing happens in hours.
I tried to look for help in IT with the guys in there and no body can help me.
I would be more than happy if someone with the same issue can help me on this to back my tablet to life again.
Let me know if you need more info.
Best Regards,
Alejandro.

Hello @alemaffio.
To get your issue more exposure I would suggest posting it in the commercial forums since the HP ElitePad 900 G1 Tablet is a commercial product. You can do this at
Notebook - HP ProBook, ZBook, EliteBook, Compaq, Slate/Tablet PC, Armada, LTE
The support page for your product may be helpful in the meantime:
HP ElitePad 900 G1 Tablet
I hope this helps!
TwoPointOh
I work on behalf of HP
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[email protected]
Date: Tue, 6 Jul 2010 22:15:07 -0600
From: [email protected]
To: [email protected]
Subject: Outlook 2010 - 64 bit, Windows 7 64 bit, doesn't work ?
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