Elite plus account online says my phone number is not in the system...

Hello,
I have been a member for many years, and have pretty much always used the same phone number when accessing the myrewardzone.com and at the store to apply the purchase.  However recently, when accessing the mybestbuy website, there is a notice to enter my phone number for verification to check points.  When doing so, it says that number is not in the system.  I just went a best buy store yesterday and purchased a TV using that number and it went through fine.  
Is there anyone who can help with this?
Thank you!
-John

Good morning jedimario,
I hope you are having a good start to your weekend.
I am the who, and from what I can see, you have quite a bit of unnecessary information on file (phone #s, mailing addresses, and email addresses).  I would strongly suggest that we update your information and get it down to three primary pieces.  Please send me a private message with the below information, by clicking on the blue button in my signature, and I will make sure everything is up-to-date.
As far as your points, you should receive a 25% bonus for having Elite Plus status.  I looked over your points history and show that you have in-fact been receiving the bonus points.  You may not see those bonus points pending for recent purchases because it is fairly common for bonus points not to appear as pending, but they should post to your account within 20 days of the original purchase date.
Name
Phone #
Mailing address
Email address
Thank you for reaching out to us on the forum!
Derek|Social Media Specialist | Best Buy® Corporate
 Private Message

Similar Messages

  • I'm trying to register for iTunes, but the page says my phone number is not valid.

    I'm trying to register for iTunes, but the page keeps telling me that my phone number is not valid.  Is there some trick I don't know about?

    Hey,
    The iTunes store has web based support available here: http://www.apple.com/support/itunes/store/
    You can also email the iTunes Store from the links on that page.
    MBP 2.0, 2GB ram Mac OS X (10.4.7)

  • I own a copy of CS5.5 that I have on my PC. I have switched to a new iMac and during activation it says my serial number is not for the product I'm trying to activate

    I own a copy of CS5.5 that I have on my PC. I have switched to a new iMac and during activation it says that my serial number is not for the product I'm trying to activate. I have tried live chat a couple times but it says that chat is not available.

    Jb4short you can verify your registered serial number under your account at http://www.adobe.com/.  You can find more details on how to locate your serial number at Find your serial number quickly - http://helpx.adobe.com/x-productkb/global/find-serial-number.html.
    If you have a volume license serial number then you need to download the volume license installation files from https://licensing.adobe.com/.

  • My phone says my Pearl 8110 does not meet the system requirements that are needed to support Windows Live Messenger

    Is that possible? I really need my messenger on my phone

    Hey jojokk,
    Thanks for the reply.
    The best way to check for updates of the device software is going to www.blackberry.com/update.  But make sure you create a backup using BlackBerry® Desktop Software.
    Let me know if you know if you have any more questions.
    -ViciousFerret
    Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
    Be sure to click Like! for those who have helped you.
    Click  Accept as Solution for posts that have solved your issue(s)!

  • HT5538 I have a different phone number when traveling, that the one registered in my account. How can I add it?

    I have a different phone number when traveling, that the one registered in my account. How can I add it?

    Lost information
    https://www.adobe.com/account.html for serial numbers or subscriptions on your Adobe page... or
    Lost serial # http://helpx.adobe.com/x-productkb/global/find-serial-number.html

  • My sister logged onto my Apple ID when she got her iphone and now her phone number is connected to the account. I want mine on the account

    My sister logged onto my Apple ID when she got her iphone and now her phone number is connected to the account. I want mine on the account

    Hey DevonElise,
    Thanks for the question. The following article will help to unlink your sisters phone number, and link yours:
    iOS 6 and OS X Mountain Lion: Link your phone number and Apple ID for use with FaceTime and iMessage
    http://support.apple.com/kb/HT5538
    Thanks,
    Matt M.

  • Why does it say "verifying phone number" in settings under iMessage? It worked properly in past.

    Why does it say "verifying phone number" in settings under iMessage? It worked properly in past.

    Go to supportprofile.apple.com and remove your device. Alternatively you can call in to apple and have Apple look up your phone number. They may be able to remove it from their end.
    If it does not show up in either of these places, have the people whe own the other iPhone send you a message> this message will be blue for an iMessage> have them push an hold on that message and select the option "send as text"> this should send the message as green> do this two - four time till it starts sending as green on its own.> this should fix it.

  • My dad has an upgrade with his phone number, can I preorder the iPhone 5s with his number and use it with my phone number?

    I want to preorder the iPhone 5s. My personal phone number is not eligible for an upgrade yet, but my day's phone number is. He says that I can use his upgrade. On September 20, 2013 when the online preorder begins, am I able to preorder a phone for myself with my dads number and use it with my own number? How does it all work?

    Most carriers will allow you to swap phones between numbers without a problem. Swapping will not change the contract on the number that the phone was ordered for. Nor will it affect eligibility for future upgrades. Of course the "swap" will normally need to be done with phones on the same carrier and is probably easier to do when on the same account.
    I do this every year, or rather every other year. I am the techie, my wife not so much. So when the new iPhone comes out, I get it for which ever number is eligible for upgrade and have it activated to my number and then activitate my old phone to her number. I usually go to the phone company store (AT&T in my case) as they have new sims on hand and usually need to use at least one.

  • While upgrading Adobe Creative Suite CS4 ME into Adobe Creative Suite CS5.5 Design Premium, I get an error saying This serial number is not of a qualifying product, please try another. I used to be able to get a code from customer service but I can't get

    While upgrading Adobe Creative Suite CS4 ME into Adobe Creative Suite CS5.5 Design Premium, I get an error saying This serial number is not of a qualifying product, please try another. I used to be able to get a code from customer service but I can't get to the chat. Please advise!!!!

    MoeGhazal I reviewed your account and it looks like you have have upgraded from a CS4 volume license for Design Premium to a retail upgrade of Design Premium 5.5.
    I also show that you made two purchases of CS5.5 Design Premium but the second purchase was canceled.  Please make sure you are utilizing the serial number which ends in 7886.
    If you are using the correct serial number then it is likely the installer will not recognize your volume license CS4 serial number as being valid for an upgrade.  If you can contact our support team then you can be walked through an unlocking procedure to allow you to proceed with the installation.  You can contact our support team directly at Contact Customer Care.  You may want to try installing a web browser you have not previously utilized.  It is likely a toolbar or some other software application is affecting your ability to access chat support successfully.
    If you are still unable to reach our support team then please verify the information under your account is accurate.  If you can please then update this discussion after confirming this then I can request a member of our support team contact you directly.
    Again I would recommend reaching out directly if possible as it will be the most efficient method of resolving your current error.

  • I tried support, but, it says my serial number is not valid.

    I tried support, but, it says my serial number is not valid.  I Pod is frozen, message says to contact support.

    Ok, thank you for your answer. I'm not sure about what you mean with "system informations or other technical details", but I'll try to give all the informations and details that I can.
    My PC is a Packard Bell "imedia S3710", Intel(R) Core(TM)2 Quad CPU Q8300 @ 2.50GHz, with 6,00 GB of RAM and 64bit operative system, Windows 7 Home Premium. I bought it several years ago, I think in 2010, probably, and in the PC there was already Photoshop Elements 7. The program always worked, till today, when it stopped working. An error message popped up saying that Photoshop couldn't work anymore and that I needed to reinstall it or contact Adobe. Then I went of the Adobe website, donwloaded the program and tried to install it. A message told me that I had to uninstall the former copy of the program, so I did it, then I reinstalled Photoshop Elements 7 again. This time the installing process worked, then when I tried to open the program, it asked me the serial number. I went on the Adobe website, logged in with my account and recovered my serial number (provided by Adobe itself). Then I entered the serial number in the blanks and a message popped up saying that that serial number wasn't valid. Now, how can it be not valid if Adobe itself provided me that very serial number?
    Thank you for your support and patience.
    Best regards,
    Francesco

  • If you block a phone number in iMessage on the iPad, does it also block it on the iPhone?

    If you block a phone number in iMessage on the iPad, does it also block it on the iPhone?

    Depends on whether you are using the same iCloud account on the device, or if you are syncing Contacts via iTunes, if you are syncing both devices to the same computer.
    When you block someone, no matter which application you "launch" the block from (Messages, Phone, FaceTime) you are blocking the Contact. So, any app that uses that contact will see it as a blocked contact and will block any incoming activity to that app from that contact.
    Here is a Support Article with more info:
    http://support.apple.com/en-us/HT201229
    Cheers,
    GB

  • HT4528 hi, my iPhone is already completely updated and I want my iMessages to go to my phone number, however my phone number shows up on the settings screen for that, but will not let me select it to be used. How do I fix that?

    hi, my iPhone is already completely updated and I want my iMessages to go to my phone number, however my phone number shows up on the settings screen for that, but will not let me select it to be used. How do I fix that?

    Thanks to all who responded. You are all absolutely correct. However, this Ipad was a gift to my wife who was dying of cancer in the hospital and wanted some entertainment. So I started it out with her Apple ID. After she passed away I moved from Sacramento to Austin and eventually proceeded to get the Apple ID changed from my wife's to mine. Meanwhile when she was in the hospital I opened an Itunes account in my name to buy movies for her. That was the first mistake.
    Then during the move to Austin I lost track of the IPAD and later found it and tried to use support but could not remember the proper ID. Later the folks at the Apple store helped me create a new and novel Apple ID that was unfortunately unlike any other.
    The botom line is that I am stuck with three Apple IDs and three passwords. I am told by Apple there is nothing they can do about this as IDs cannot be changed or destroyed. I can quit using them or start a new account but when I try to do that the system keeps remembering too many things from the past and resists.
    Even if I sold this Ipad and bought a new one, the system memory is still there.
    I think the real problem is that destop and laptop computers are totally owned by an individual and that individual can control logins and passwords to his liking. IPADs and similar Apple products are different in that the corporation has built in their own intrusion detection schemes because of the relation to Itunes.
    One thing I thought about is to open a new Itunes account pretendding to be a new customer with my regular Apple ID. Perhaps I could do the same with Apple Support.
    Thanks for your comments.
    RAZ

  • I can not create an account! says that my card is not working

    I can not create an account! says that my card is not working

    I'm guessing here but I wonder if there is an issue with credit card validation in Mexico at the moment.  There's been a number of posts in Spanish about credit cards this moring, and several from Mexico.
    iTunes Customer Service Contact - http://www.apple.com/support/itunes/contact.html

  • HT4759 i have lost my iphone i dont have iemi number but i used icloud id on that as there any way to locate my phone and if not located the plz tell my the way i remove my data from it. thanks

    i have lost my iphone i dont have iemi number but i used icloud id on that as there any way to locate my phone and if not located the plz tell my the way i remove my data from it. thanks

    Go to icloud.com.  Log in with your Apple ID & Password.  Go to the Find My iPhone section.  Perform a remote wipe of the device.
    You don't have to have downloaded any app.  You only have to have enabled the Find My iPhone option under Settings > iCloud.  If you did not do that, then you cannot remotely access the device.
    If that's the case, then change ALL of your account passwords; email, banking, etc.  All of them.  And then monitor those accounts very closely!

  • My phone number is not in my phone

    My phone number is not in my phone. I updated it and now when I go to settings and phone there is no phone number

    Just put your number right in there again

Maybe you are looking for