Elitebook 2540p sound - USB only

I have a Elitebook 2540p.
Just today the sound stopped working. Both the internal speakers and the headphone jack.
I've done the following:
*   Verified that sound levels were correct
* Checked device manager
* Installed HP Support Assistant
*  Updated audio driver
* Checked system F2 at startup
No issues were found, but sound still did not work either through headphone jack or internal speaker.
However, i just plugged in a USB headset. I get sound through the USB headset.
Any suggestions?

If they just randomly went off when you haven't done any updates or anything, then no.

Similar Messages

  • Replace sata11 with ssd elitebook 2540p 17 2.13 low volt

    Hello All.. I have a couple of HP EliteBook 2540P with I-7 ,2.18 GHz,  4.00 Gb, 1.8" 320  SATA11  low volt system that only supports a 1.8 SATA11 HD (unless I remove the dvd ) and want to upgrade to a 120gb (or larger) SSD.. Does any one know what I need to look for.. HP show two different drives.. One for the low volt 25a (Mine) and one for the std volt 35a.. I don't want to pay HP's price and need to know what to look for when I purchase a SSD .. Most SSD's on e-bay show they will work with any 1.8" HP laptop but before I order I need to know for sure.. If you have done  this conversion I would like to hear from you ..The 1.8" pops in and out easily so that is not the issue..Just if the HD's are different..
    Your help will be greatly appriceated..
    Thank you.. Oreagle
    This question was solved.
    View Solution.

    Hi Oreagle,
    Welcome to the HP Support Forums!
    I understand that you are looking for information for upgrading your hard drive on some HP EliteBook 2540p Notebook PC's. To get the best answer for this question, I would suggest posting it in the commercial forums since the HP EliteBook 2540p Notebook is a commercial product. You can do this at HP Enterprise Business Community.
    The support page for your product may be helpful in the meantime: HP EliteBook 2540p Notebook PC Support.
    I hope this helps!
    Have an awesome day!
    I worked on behalf of HP.

  • Elitebook 2540p Motherboard changed. Integrated motherboard IDT audio device missing in windows 7.

    Hi,
     Old situation:
    (I recently changed motherboard for my computer Elitebook 2540p. When i installed windows 7 to my computer the computer doesn't list any audio devices in device manager page. I've checked bios for any faulty settings and they are all set right. Theres no yellow marks in device list either and all drivers seems to be installed.)
    New situation:
    Installed windows 7 again and computer found / installed audio devices normally. I tested computer for hours to play audio from it and everything worked fine. I restarted computer several times / re installed battery to the computer. On one restart the computers audio quick mute button below the screen appeared to be orange and the sound speaker icon in windows was marked as X. I check device list again from device manager and there was no audio devices listed (No sound devices at all). After that i restarted computer and before the computer started downloadin windows i pressed the mute button and it turned blue. I then went to windows and sound devices / sound was working again.
     Old situation:
    I have motherboard integrated IDT audio device.
    When i try to install audio drivers from hp site for 2540p i get "Your system does not meet the minimum requirements for this update." And the device manager doesnt list any IDT audio devices.
     I then installed xp and the computer found IDT audio device normally and the sounds are working correct.
    New situation:
    After i did new windows 7 install and all my audio drivers installed / devices showed in device list / audio worked i downloaded audio drivers from HP driver site and installed them to the computer.
    Audio problems has not been occured again after my HP screen mute button turned to orange / Windows sound speaker was marked as X / Computer didn´t find any audio devices.
    Currently waiting if the problem occurs again and trying to think what would cause this ( Hardware problem or software)? And how to fix it permanently.
    Any help for this problem?
    BIOS is updated to newest version from HP driver download center.
    All windows drivers are installed.
    Motherboard info: Product Number VB841AV
    Product Model BU RCTO i7-640LM fMdm 2540p
    598762-001 MB SYS W/PROC CORE2 DUO 2.13 GHZ

    Hi Jarppi,
    Welcome to the HP Support Forums! To get your issue more exposure I would suggest posting in the commercial forums since this is a commercial product. You can do this at http://h30499.www3.hp.com/hpeb/
    I hope this helps!
    HevnLgh
    I work on behalf of HP
    Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos Thumbs Up" to the left of the reply button to say “Thanks” for helping!

  • Elitebook 2540p, windows 7 64bit profession​al, microphone not working

    I have wonderful notebook elitebook 2540p,
    I have installed windows 7 64 professional, using serial number on back of my notebook, I installed all drivers from hp support driver download section.
    And I have problem with my microphone  even when I see in audio settings recording section green bars move when I speak the is no sound when i try to record it in standart audio redording software of windows.
    In driver download section there is no driver for audio card.
    Also there is no control in Volume Mixer for microphone.
    Can you please provide me with link to install propper driver or ideas how to solve this issue?
    my product key is: XT932UT#ABA
    serial: (Personal information removed)
    Best regards,
    Denys.

    Hello, have you fid any solution? I`m facing the same problem. Thanks... Paul. 

  • EliteBook 2540p integrated microphone not working

    Recently I had to replace the hard drive on my EliteBook 2540p and since it came back from the shop the integrated mic seems to have stopped working.  
    Any ideas?

    Hi.
    I have a DV2620EA with exactly the same problem as yours. It seems as though this hissing background noise isn't a hardware issue (in most cases), but a driver issue in Vista. Instead of "updating" your sound drivers (i assume you have a "connexant HD audio driver"), remove them entirely first and then install them from "hp support and drivers website".
    To do this;
    - Go to the control panel
    - Find "device manager"
    - Right click "sound, video and games controllers"
    - Select "properties"
    - Click on the "driver" tab
    - Click "uninstall" and check "delete driver software for this device"
    - Click OK to remove the drivers
    By now, vista should have no "record" of a microphone device on your computer. Check this by going onto sound recorder, it should show you a mesage saying "no mic detected on your system" (or something like that)
    - After this, go onto http://welcome.hp.com/country/uk/en/support.html and type in your notebooks model number and find your audio driver. After the install, you should find that it works again, *it did for me*XD
    Hope this has been of help.

  • Fingerprint reader not working on elitebook 2540p

    I have elitebook 2540p, and I can't get my fingerprint reader to work.
    The driver is installed and looks good at device manager.
    I installed HP ProtectTools 5.12.754 and I can not see in the credentials area the fingerprint, only the smart card.
    I tried also with DigitalPersona software and it's the same.
    I have download the last driver from HP website under the correct operating system (Windows 7 enterprise 64bit).
    I think the fingerprint reader is working since I entered the Bios and there it worked when I swept my finger. I saw the image of my fingerprint on the screen.
    What might be the problem? why HP protect tool can not recognize my fingerprint reader?
    Thanks in advance,
    Ariel

    I have the same issue with the same laptop
    I've noticed that whichever driver you try and install, the version always seems stuck at 2.1.0.2

  • HP - EliteBook 2540p replace HD for SSD

    I need to change my Sata HD to SSD.
    I noticed that my Sata HD is connected to the motherboard of an adapter or trough.
    I bought an SSD Lite-on Model: LMT-128M6M.
    How Do I? Since the adapter or unsecured coretamente SSD.
    Already grateful for the help.

    Slotje wrote:
    Hi There,
    in the quick specs document for the HP EliteBook 2540p Notebook PC there is mentioned that one can only place a  80/160 GB Solid State Drive.
    Why is it not possible to place for instance an Intel DC S3500 240GB SSD drive? This drive has more GB's and is faster... 
    How can I configure my elitebook that way that it will accept such a drive  without losing maximum performance?
    Thanks!
    The laptop supports only 1.8" drives in the primary hard drive bay. I think that a 1.8" 240GB drive should work on the laptop. However, it can't be the Intel because it's a standard 2.5" drive and won't fit in. The manual says that you can use a standard 2.5" solid state drive such as the Intel one but only in a hard drive carrier (caddy/enclosure pn#
    598787-001) instead of the optical drive (DVD-ROM). 
    Don't forget that the laptop supports only SATA II connection. This means that you can probably use a SATA III drive but it will work as a SATA II one. 
    http://www.impactcomputers.com/598787-001.html
    Dv6-7000 /Full HD/Core i5-3360M/GF 650M/Corsair 8GB/Intel 7260AC/Samsung Pro 256GB
    Testing - HP 15-p000
    HP Touchpad provided by HP
    Currently on Debian Wheeze
    *Please, help other users with the same issue by marking your solved topics as "Accept as Solution"*

  • I am using a mini display to hdmi with my macbook and the display works fine. However, the sound will only play iTunes such as music and movies but when i go online to watch movies on youtube it will not play any sound. Please help

    I am using a mini display to hdmi with my macbook and the display works fine. However, the sound will only play iTunes such as music and movies but when i go online to watch movies on youtube it will not play any sound. Please help

    HDCP maybe? Read this http://www.macnn.com/articles/08/11/26/displayport.drm.conflict/

  • Videos (eg, YouTube, New York Times) do not work on my Retina Display MacBook Pro.  There is sound but only empty space where the video should be.  Help?

    Videos (eg, YouTube, New York Times) do not work on my Retina Display MacBook Pro.  There is sound but only empty space where the video should be.  Help?

    Did you install Flash Player?
    http://get.adobe.com/flashplayer/

  • I cannot hear the vocals on downloaded movies on Apple TV. Ithe background music and sound effects only. What can I do to fix  this please?

    I cannot hear the vocals on downloaded movies on Apple TV.
    I can hear the  background music and sound effects only.
    What can I do to fix  this please?

    Most movies have Dolby surround sound. Seems like you don't have all sound channels coming out of your speakers.
    Is the AppleTV connected to a receiver or to a TV?
    If you have a receiver that supports dolby surround you should configure the sound settings of the Apple TV and receiver accordingly.
    If it's connected to a TV the audio setting "Dolby Digital" in the Apple TV should be set to off.

  • I recently updated to the latest version of Itunes (11.1) and when i try to play music or tv shows, the sound lasts only for a second before going completely mute, anyone know how to fix this?

    recently updated to the latest version of Itunes (11.1) and when i try to play music or tv shows, the sound lasts only for a second before going completely mute, anyone know how to fix this?

    Check this thread out -> iTunes 10.4 & Multimedia Keyboard
    It doesn't look like there is a fix yet, but some people in the thread are pointing to this workaround:
    pikot wrote:
    Following some suggestion i seem to have found a solution for the problem and my play/pause, next and previous buttons work with iTunes 10.4.1
    - You need to open a text editor (like notepad) as an administrator.
    - Open the SetPoint players.ini file (C:\Program Files\Logitech\SetPointP\players.ini)
    - Edit the line under the [Players] section to match the line bellow (bold is the wndClass which is to be changed)
    iTunes=wac,iTunes.exe,ITWindow,xxx,xxx,xxx,xxx,xxx,xxx,xxx,0,1,iTunes
    - Save the file
    - Restart the SetPoint and hopefully play/pause, next and previous buttons should work (at least they work for me)

  • The first time i turn on my personal hotspot, i chosen usb only, how can i re-enable wifi hotspot?

    The first time i turn on my personal hotspot, i chosen usb only, how can i re-enable wifi hotspot?

    Yeah, I just noticed it   So does this mean I can't wake my S10 thru LAN right?  Anyway, do you have any suggestions?  I'm looking for a Docking Station, but I can't find any.   Can a USB replicator turn this on?  Any ideas would be greatly appreciated

  • Sound from only 2 front speak

    I have an Audigy zs notebook soundcard with all of the drivers and downloads up to date. The problem im having is that the sound is only playing out of the two front speakers when i set the control center to a direct input and the effect to 6 channel direct. I have a logitech z-5500 speaker system. I know that if i change the effect the rear speakers will work, but i can't get true 5. surround unless the effect is set to 6 Ch direct.

    Most likely because your source is stereo.

  • G60-230US Laptop - HDMI cable does not provide sound output only video

    HDMI cable does not provide sound output only video. I have the following device adapter - Mobile Intel(R) 4 Series Express Chip Set Family, and two sound, video, game controllers - Coexant High Definition  Smartadudio 221 and Intel (R) HIgh Definition Audio HDMI.  I do not see any option but "Speakers" on the Sound "playback" tab.  Not sure what to do to fix

    With the cable connected to source, click to select/highlight the Intel HDMI. next click the 'Set default' button.
    ******Clicking the Thumbs-Up button is a way to say -Thanks!.******
    **Click Accept as Solution on a Reply that solves your issue to help others**

  • NO USB Only Internet Tethering after upgrade to OS4?

    I have discovered that I can no longer do internet tethering using the USB only tethering connection since I upgraded to OS4. This used to work perfectly well up until then as I used it quite extensively while travelling. When using the USB Internet Tethering only the message I get in the Network Preferences is that the iPhone USB is not connected or the device is not responding!
    Very annoying and surprising that such a defect got through the QA cycle!

    1) any recommended solutions?
    If you have AppleCare, you have free support. It might be a good idea to check with the factory to get the latest information.
    2) how can i get the previous firmware back?
    Open AirPort Utility - Click Manual Setup
    Click on the word "Version" about 3 lines down
    A window will open to display available firmware
    Click OK, then click Continue
    Some users are reporting that this option is not available, so I cannot tell you in advance whether this will work for you.

Maybe you are looking for