EliteBook 8470p Dual External Display Max Resolution

I am currently using a docked HP Elitebook with two external monitors at (1920x1200) with no issues.  I wanted upgrade to two 4k external monitors (3840x2160). Does anyone know if the Elitebook can handle this?

Either DVI or DisplayPort will drive that resolution, though you may need to use a dual-link DVI adapter.
DisplayPort is a newer technology and offers the same resolution support as DVI.

Similar Messages

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    I have a 2014 MacBook Pro Retina. I have two identical HP Pavilion 22bw monitors attached via the display ports. One has satisfactory resolution, one does not. They display the same settings. I do not understand why one looks so different.

    Hi joegage,
    I'm sorry to hear you are having issues with one of your external displays. If they are identical monitors with identical settings, you may find the troubleshooting steps outlined in the following article helpful in isolating the issue:
    Apple computers: Troubleshooting issues with video on internal or external displays - Apple Support
    Regards,
    - Brenden

  • Unable to use external display native resolution

    Dear all,
    Here is the current setup I'm using :
    MacbookPro 15", hi res, Mid 2010 with Mac OS 10.6.6, software up-to-date
    Apple MiniDisplayPort to VGA Adapter Firmware 1.03
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    When connecting the MiniDisplayPort to VGA adapter to the VGA cable, the MBP doesn't enable me to set the external native monitor resolution of 1920x1200 with extended desktop. The maximum available resolution the macbookpro is able to diaply is 1920x1080.
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    I 'm coming to the conclusion that either the minidisplayport to vga adapter doesn't accept any resolution higher than 1920x1080 or that the one I bought from Apple is not properly working, or that I should use the minidisplay port to DVI adapter (no HDMI here as an input for the monitor)...
    I also browsed the forum and found a lot of similar issues, so I guess it's pretty common, but no workaround seems possible.
    Does anybody in the community had the same issue and know how to solve it ?
    Thanks in advance.
    PolCls

    Hello BSteely,
    I actually tried to get the EDID information and to replicate them as much as possible but everytime I tried a custom resolution, after reboot, SRX will say " the system didn't accept this setup"... and the proper resolution is not available..
    See below the data :
    DDC block report generated by SwitchResX version 4.2 for display
    PLE2607WSD
    ------------------- RAW DATA ------------------------
    0 1 2 3 4 5 6 7 8 9 A B C D E F
    0 | 00 FF FF FF FF FF FF 00 26 CD 03 66 21 02 00 00
    1 | 0C 14 01 03 68 37 22 78 2A 7B 65 A5 55 48 99 26
    2 | 12 50 54 BD EF 80 71 4F 81 80 81 8F 95 00 95 0F
    3 | A9 40 B3 00 D1 C0 7D 4B 80 A0 72 B0 2D 40 88 C8
    4 | 36 00 26 58 21 00 00 1C 00 00 00 FF 00 31 31 30
    5 | 35 36 30 31 32 30 30 35 34 35 00 00 00 FD 00 37
    6 | 4C 1D 51 14 00 0A 20 20 20 20 20 20 00 00 00 FC
    7 | 00 50 4C 45 32 36 30 37 57 53 44 0A 20 20 00 11
    < 00FFFFFF FFFFFF00 26CD0366 21020000 0C140103 68372278 2A7B65A5 55489926 125054BD EF80714F 8180818F 9500950F A940B300 D1C07D4B 80A072B0 2D4088C8 36002658 2100001C 000000FF 00313130 35363031 32303035 34350000 00FD0037 4C1D5114 000A2020 20202020 000000FC 00504C45 32363037 5753440A 20200011 >
    { 0x00, 0xFF, 0xFF, 0xFF, 0xFF, 0xFF, 0xFF, 0x00, 0x26, 0xCD, 0x03, 0x66, 0x21, 0x02, 0x00, 0x00, 0x0C, 0x14, 0x01, 0x03, 0x68, 0x37, 0x22, 0x78, 0x2A, 0x7B, 0x65, 0xA5, 0x55, 0x48, 0x99, 0x26, 0x12, 0x50, 0x54, 0xBD, 0xEF, 0x80, 0x71, 0x4F, 0x81, 0x80, 0x81, 0x8F, 0x95, 0x00, 0x95, 0x0F, 0xA9, 0x40, 0xB3, 0x00, 0xD1, 0xC0, 0x7D, 0x4B, 0x80, 0xA0, 0x72, 0xB0, 0x2D, 0x40, 0x88, 0xC8, 0x36, 0x00, 0x26, 0x58, 0x21, 0x00, 0x00, 0x1C, 0x00, 0x00, 0x00, 0xFF, 0x00, 0x31, 0x31, 0x30, 0x35, 0x36, 0x30, 0x31, 0x32, 0x30, 0x30, 0x35, 0x34, 0x35, 0x00, 0x00, 0x00, 0xFD, 0x00, 0x37, 0x4C, 0x1D, 0x51, 0x14, 0x00, 0x0A, 0x20, 0x20, 0x20, 0x20, 0x20, 0x20, 0x00, 0x00, 0x00, 0xFC, 0x00, 0x50, 0x4C, 0x45, 0x32, 0x36, 0x30, 0x37, 0x57, 0x53, 0x44, 0x0A, 0x20, 0x20, 0x00, 0x11, }
    Valid EDID block: checksum passed
    ------------------- MAIN EDID BLOCK -----------------
    EDID Version........1.3
    Manufacturer........IVM
    Product Code........870 (0366) (6603)
    Serial Number.......00000221
    Manufactured........Week 12 of year 2010
    Max H Size..........55 cm
    Max V Size..........34 cm
    Gamma...............2,20
    Display Supported Features:
    Power Management: Active off
    Display type:
    RGB color display
    Display is non continuous frequency
    Default color space is not sRGB standard
    Preferred timing mode includes Native Pixel Format
    Input signal & sync:
    Analog input with: 0.700V / 0.000V
    Composite Sync
    Color info:
    Red x = 0,646 Green x = 0,283 Blue x = 0,149 White x = 0,313
    Red y = 0,335 Green y = 0,601 Blue y = 0,072 White y = 0,329
    Established Timings:
    720 x 400 @ 70Hz
    640 x 480 @ 60Hz
    640 x 480 @ 67Hz
    640 x 480 @ 72Hz
    640 x 480 @ 75Hz
    800 x 600 @ 60Hz
    800 x 600 @ 72Hz
    800 x 600 @ 75Hz
    832 x 624 @ 75Hz
    1024 x 768 @ 60Hz
    1024 x 768 @ 70Hz
    1024 x 768 @ 75Hz
    1280 x 1024 @ 75Hz
    Manufacturer Reserved Timings:
    1152 x 870 @ 75Hz
    Standard Timing Identification:
    #0: 1152 x 864 @ 75Hz (714F)
    #1: 1280 x 1024 @ 60Hz (8180)
    #2: 1280 x 1024 @ 75Hz (818F)
    #3: 1440 x 900 @ 60Hz (9500)
    #4: 1440 x 900 @ 75Hz (950F)
    #5: 1600 x 1200 @ 60Hz (A940)
    #6: 1680 x 1050 @ 60Hz (B300)
    #7: 1920 x 1080 @ 60Hz (D1C0)
    Monitor Description blocks:
    Descriptor #0 - Timing definition:
    Mode = 1920 x 1200 @ 59,885Hz
    Pixel Clock............. 193,25 MHz Non-Interlaced
    Horizontal Vertical
    Active.................. 1920 pixels 1200 lines
    Front Porch............. 136 pixels 3 lines
    Sync Width.............. 200 pixels 6 lines
    Back Porch.............. 336 pixels 36 lines
    Blanking................ 672 pixels 45 lines
    Total................... 2592 pixels 1245 lines
    Scan Rate............... 74,556 kHz 59,885 Hz
    Image Size.............. 550 mm 344 mm
    Border.................. 0 pixels 0 lines
    Sync: Digital separate with
    * Positive vertical polarity
    * Negative horizontal polarity
    Descriptor #1 - Serial number:
    1105601200545
    Descriptor #2 - Monitor limits:
    Horizontal frequency range.......29-81 kHz
    Vertical frequency range.........55-76 Hz
    Maximum bandwidth unspecified
    Descriptor #3 - Monitor name:
    PLE2607WSD
    What do you think are the parameters I should use ?
    Thanks in advance;
    Paul

  • External display - maximum resolution only works in safe mode on MBP

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    I've been trying to track down the problem, and have run though the usual procedures: restart, shutdown, reset PRAM, reset SMC, check cord connections, verify disk, repair disk permissions - all to no avail.  However when I boot in safe mode the display runs as it should at 2560x1440 without issue, which lets me know its not a problem with the cord or connectioin, but rather something on the OS / GPU side.
    I can't for the life of me figure out what is causing the issue.  Considering its been working fine for quite some time, and I've made no unusual changes to the MBP in the past 48 hours when the display was working properly, I'm not really sure where to go from here.   Hoping to not have to migrate to a new user or repartion my HDD.
    Any suggestions on possible solutions?
    Thanks.

    I stumbled upon a fix.  Still not sure what caused the issue in the first place, but for anyone having the same issue, the display override script contained on the site below seems to have fixed the issue.
    http://embdev.net/topic/284710

  • Missing external display 1920x1080 resolution, only shows 1680x1050... Please HELP !

    When connecting my Macbook Air (mid 2011) to an external LG 22" Display (M2241A) which supports a native resolution of 1920x1080, the closest setting available in the display preferences is 1680x1050, and aspect ratio is really distorted at this size. I use an Apple mini-display-port to HDMI, and HDMI cable to connect the Monitor.
    What can I do to correct this problem ? How do I make the 1920x1080 available and get rid of the distortion ?

    Thanks for your quick answer, but... When I use the 1080p resolution, I need to use Underscan, and the colors change, the fonts get all blurry and overall definition goes really bad. Really seems like a TV setting.
    Maybe okay to watch a movie, but not to work in Photoshop and get design work done properly.
    The external display only has HDMI + VGA inputs.
    So I guess the next step is to try finding a different connector (mini-display to VGA) But I am now in Chile, Patagonia, and believe me, this will be quite a challenge to find !!! Also, no way to buy at Apple online store and get it shipped here in Chile... :-(((

  • How To Run Dual External Displays

    Hello,
    I have a MacBook Pro 13". I am wondering if it is possible to run dual external monitors? I have the MiniDisplayPort To DVI adapter, works great with one monitor, but can I run dual? Thanks.

    You could try plugging in this USB adapter, it says you can plug in up to six per computer. If you want two externals, you should only need one of those USB adapters because the first monitor should be plugged into your superior onboard DisplayPort.
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  • Dual External Displays?

    Is there anyway to get dual external LCD's working with the macbook? If so please let me know, thanks.

    Sort of
    Not really but here is a device that will simulate that
    Matrox DualHead2Go
    And you can read about some experiences with it here:
    http://voice.firefallpro.com/2006/02/mac-mini-dual-monitors-using.html

  • External Display native resolution suddenly not available

    Hello,
    I'm using a Westinghouse LCM-22w3 external monitor with my MBP, connected via a DVI-to VGA adapter. I've used this computer/monitor setup for quite some time with no problem. Yesterday, I hooked my computer up to my 46" Samsung HDTV with no problem.
    When I hooked my computer back up to the Westinghouse, the native resolution (1680x1050) was no longer available. Instead, the monitor hooks up at 1600x1000. Strangely, though, the EDID information appears to suggest that 1680x1050 should be available. Here's the EDID:
    DDC block report generated by SwitchResX version 4.1.1 for display
    LCM-22w3
    ------------------- RAW DATA ------------------------
    0 1 2 3 4 5 6 7 8 9 A B C D E F
    0 | 00 FF FF FF FF 91 FF 00 5C 85 03 22 01 01 01 01
    1 | 13 11 01 03 68 2F 1E 78 2E C5 85 A4 59 49 9A 24
    2 | 12 50 54 BF EF 00 81 80 81 40 71 4F 95 00 95 0F
    3 | B3 00 81 C0 81 00 21 39 90 30 62 1A 27 40 68 B0
    4 | 36 00 D9 28 11 00 00 1C 00 00 00 FD 00 38 4C 1E
    5 | 52 10 00 0A 20 20 20 20 20 20 00 00 00 FF 00 30
    6 | 0A 20 20 20 20 20 20 20 20 20 20 20 00 00 00 FC
    7 | 00 4C 43 4D 2D 32 32 77 33 0A 20 20 20 20 00 1D
    < 00FFFFFF FF91FF00 5C850322 01010101 13110103 682F1E78 2EC585A4 59499A24 125054BF EF008180 8140714F 9500950F B30081C0 81002139 9030621A 274068B0 3600D928 1100001C 000000FD 00384C1E 5210000A 20202020 20200000 00FF0030 0A202020 20202020 20202020 000000FC 004C434D 2D323277 330A2020 2020001D >
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    Manufacturer........WDE
    Product Code........802 (0322) (2203)
    Serial Number.......01010101
    Manufactured........Week 19 of year 2007
    Max H Size..........47 cm
    Max V Size..........30 cm
    Gamma...............2.20
    Display Supported Features:
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    640 x 480 @ 67Hz
    640 x 480 @ 72Hz
    640 x 480 @ 75Hz
    800 x 600 @ 56Hz
    800 x 600 @ 60Hz
    800 x 600 @ 72Hz
    800 x 600 @ 75Hz
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    1024 x 768 @ 60Hz
    1024 x 768 @ 70Hz
    1024 x 768 @ 75Hz
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    #1: 1280 x 960 @ 60Hz (8140)
    #2: 1152 x 864 @ 75Hz (714F)
    #3: 1440 x 900 @ 60Hz (9500)
    #4: 1440 x 900 @ 75Hz (950F)
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    #6: 1280 x 720 @ 60Hz (81C0)
    #7: 1280 x 800 @ 60Hz (8100)
    Monitor Description blocks:
    Descriptor #0 - Timing definition:
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    Pixel Clock............. 146.25 MHz Non-Interlaced
    Horizontal Vertical
    Active.................. 1680 pixels 1050 lines
    Front Porch............. 104 pixels 3 lines
    Sync Width.............. 176 pixels 6 lines
    Back Porch.............. 280 pixels 30 lines
    Blanking................ 560 pixels 39 lines
    Total................... 2240 pixels 1089 lines
    Scan Rate............... 65.290 kHz 59.954 Hz
    Image Size.............. 473 mm 296 mm
    Border.................. 0 pixels 0 lines
    Sync: Digital separate with
    * Positive vertical polarity
    * Negative horizontal polarity
    Descriptor #1 - Monitor limits:
    Horizontal frequency range.......30-82 kHz
    Vertical frequency range.........56-76 Hz
    Maximum bandwidth unspecified
    Descriptor #2 - Serial number:
    0
    Descriptor #3 - Monitor name:
    LCM-22w3
    Any ideas? Switchresx didn't work, either

    Well, you can move the file from the desktop back to its original location to at least get back to what you had before.
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    I am having the exact same problem on an X200s with a Samsung SyncMaster 2033sw, 19" LCD at 1600x900. There is no way to get the external LCD to display at 1600x900, and the max is 1440x900. I have tried Intel video drivers (both patched and standard) as well as Lenovo drivers. I think it is a BIOS limitation, for what reason I do not know. The chipset supports 1600x900 as far as I can tell. The Intel display tray does not show this resolution.
    Message Edited by harryc on 05-25-2009 07:15 AM

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  • External display incorrect resolution when MBP lid is closed

    Hi,
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    tjk wrote:
    chrisfromuxbridge wrote:
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    Cheers
    Rod

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  • External Display Problem - Frequency out of range with lid closed

    I have read this - http://docs.info.apple.com/article.html?artnum=86286 - it should work, but it does not.
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