EliteBook 8760w won't boot out of the box

As stated, this notebook won't boot out of the box. I get a screen that reads " Phillips windows 7 64bit image" 
The below, there a boc to rnter a computer name and to search AD or a abort button. 
I've run all the diagnostics and they are fine. I try to tap into f11 and I get a screen flash and then it goes back to starting windows and the usual Phiilps screen. I'm thinking just a bad image and a lemon from the factory. 
Does anyone have an answer for me?
Thanks
-Thor

For fastest resolution contact HP Support via Chat or Phone. Choose your country here> Contact HP
******Clicking the Thumbs-Up button is a way to say -Thanks!.******
**Click Accept as Solution on a Reply that solves your issue to help others**

Similar Messages

  • New 2010 mini won't complete boot out of the box

    Never seen this before. I just unpacked a new unibody Mini and booted it up only to end up in a screen that shows a picture of what appears to be the underside of a mouse highlighting what I think should be the power button, and the spinning progress icon in the bottom of the screen. Powered down, unplugged all hardware except for monitor and still get to this point.
    Looks like I get to do a fresh system install from day 1....lets hope the rest of my experience with this machine is better.

    Word to the wise, the new mac mini won't boot if no mouse is connected. If you plug in a usb wire mouse, the system is supposed to detect this right away and continue the boot process. Mine won't do this.
    Apple Care rep had me try the following all to no avail:
    (1) remove power cord and other USB cords. Hold power button down for 10 seconds. Plug it all back in and reboot.
    (2) zap the p-ram
    Other tid-bit that is good to know. Apple treats the Mac Mini as a desktop which I was told means they do not want to do mail in support and instead want me to take the box to a support rep in my area, which in this case is not close. The support rep then put me on hold to see if they could do a mail in swap out since this did come to me DOA, and after about 10 min they set me up with a new one.

  • EliteBook 8760w - Won't Power On

    My EliteBook 8760w won't power on.
    The power indicator light flashes red 10 times whenever I press the power button.  I have attempted several versions of a "hard reset" including removing the batter and power cable, pressing and holding the power button and trying to reboot.
    I have tried pressing and holding the power button with battery in and out and with power cable plugged in or left out, or any combination thereof.
    Any ideas before I call in a warranty support call?
    Chris

    Hello @chackett ,
    To get your issue more exposure I would suggest posting it in the commercial forums since this is a commercial product. You can do this at Commercial Forums.
    Even though this is a Commercial product, try performing a hard reset.
    When performing a hard reset please note remove any and all USB devices. Disconnect all non-essential devices.
    Here is a link to computer won't start for Windows 7.
    Have you tried to remove the Memory to see if it will start, sometimes this helps.
    If you need to call our technical support at 800-474-6836. If you live outside the US/Canada Region, please click the link to get the support number for your region. They will be happy to assist you immediately.
    Thanks.
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos, Thumbs Up" on the bottom to say “Thanks” for helping!

  • HP Elitebook 8560w Won't Boot UP -- Disk Read Error Press CTRL ALT DEL to restart

    Hello. I have an Elitebook 8560w, that won't boot up. The screen says "Disk Read Error Press CTRL ALT DEL to restart".  The screen isn't all black...there are some random colored square pixels with a random flashing !, but it's mostly black.
    I've run the diagnostics and the F4 Hard Disk Test has passed everytime I've run it. I can hear the hard drive running, so mechanically it's okay (not sure on the logic side).
    The F3 Run-in Test fails under the Memory Test, it reads "Run-in test failed - Failed Memory Address 0x76B99000 Pattern expected - 0XFEFFFF Pattern Read - OxFFFFFF
    I tried a new 4GB DDDR RAM (removed the old one), and it hasn't helped. I should add before I changed RAM, it failed memory test and said "Disk Not Found".
    That made me think it was the hard drive, but the hard drive test has always passed.
    Any help would be appreciated. I'm lost. I have a new drive and ram coming from HP, but hoping I can salvage info on HDD.
    Also...the computer was set up with Windows 7 as new, but my company reimages everyone's computer and installs XP. So I'm not sure running the HP CD (assuming I can find it) would even help.

    Disk read failure and disk not found are classic signs of a hard drive failure. The memory failed the test, so it looks like this had two issues at once.
    The good news is that the right parts are on their way. If you want to save your data, do not use the recovery disks for the system. They will wipe the hard drive if it is still functional for them.
    With regards to retrieving your data, have you talked to the IT team yet? Most IT departments have a process for data retrieval on company equipment.
    If they do not have a process setup to do that, then you could try getting a notebook hard drive external enclosure. They usually run fairly cheap for a basic enclosure and that is enough to connect the hard drive externally to a different computer using a USB cable to copy data from it. This would work provided they do not encrypt the hard drive. If they do encrypt it, contact the IT team for their process as encryption limits the methods that are available.
    ↙-----------How do I give Kudos?| How do I mark a post as Solved? ----------------↓

  • T3i won't turn on out of the box

    I just bought a Rebel T3i and it won't turn on out of the box.  I've done everything exactly as the directions say, but each time I flip the "on" switch, nothing happens.  I've managed to turn it on but ONLY by flipping the "on" switch, taking out the battery, putting it back in, then flipping the battery door closed (entire sequence with the "on" switch in place).  So far, of all the things I've tried, this is the only thing that works.  Has anyone else had the same thing happen or can help me figure out what might be wrong?  I live in Africa and had the camera brought here with a friend, so unfortunately, just returning it isn't really an option at this point.  Thanks!

    And you are certain the battery is charged before you try?  
    Otherwise, returning, or warranty service may be your only options.
    EOS 1Ds Mk III, EOS 1D Mk IV EF 50mm f1.2 L, EF 24-70mm f2.8 L,
    EF 70-200mm f2.8 L IS II, Sigma 120-300mm f2.8 EX APO
    Photoshop CS6, ACR 8.7, Lightroom 5.7

  • How do I eject a CD that won't come out of the optical drive.

    How do I eject a CD that won't come out of the optical drive on a MacBook Pro . I have tried the ejcct key on the keyboard. There is no longer an eject disk on the drop down menus. Any ideas...?

    reboot while holding down the mouse/trackpad button until the disc ejects.

  • I've recently update to Yosemite, ever since my Mac won't boot up from the grey screen

    ive recently update to Yosemite, ever since my Mac won't boot up from the grey screen, I've checked on the utilities and disk can not be repaired. I'm gutted is it dead?.........how can I solve this......help please
    <Re-Titled By Host>

    Did you mean Command + Option + R for internet recovery?
    The only key commands I know that involve P is a PRAM reset:
    https://support.apple.com/kb/PH11243?viewlocale=en_US&locale=en_US
    Or maybe I am missing or misunderstanding something?

  • New ipad out of the box will not boot up?

    I have a new iPad2 new out of the box and will not boot up.  It is fully charged and when I touch the sleep/wake botton a usb cable appears with an itunes icon in the center.  Nothing happens when I touch the screen.  Any thoughts?

    Connect it to a computer with iTunes installed.

  • My PC won't boot up if the hub is already switched...

    My PC won't boot up if the hub is already switched on.  It gets as far as the desktop image and freezes up, [the icons never appear].  The only way I can get it to work is by removing the yellow plug from the hub after powering off the PC, and reinserting the yellow plug after the icons have appeared following the next PC boot-up.
    I recently swopped over to BT and have been using the BT Hub for nearly two months.
    I first mentioned the problem to this forum in September, but have not solved it yet.
    Thought it worth enquiring if anybody has heard anything new about this problem.

    Ribblelancs
    The last, and only time, I saw that problem was with a friend's computer, and by a process of elimination the hub ethernet connection (i.e. the interface to the hub) was found to be faulty. I tried connecting to an alternative socket on the hub, but the result was the same. The only plausible reason is that the pc cannot complete its' boot up until the ethernet connection is established. I replaced the hub with a spare. Have you tried to connect wirelessly?
    Have you tried to connect wirelessly?
    No. My pc has not got wireless.
    I replaced the hub with a spare.
    And that solved it?  Possibly that’s the solution here too, it’s my first BT Hub and it might be best if I send it back. Not much else it can be.

  • I have been trying to work on my homework all afternoon, via NAU's blackboard system. I am continuously getting booted out of the system, with an error stating "Data execution prevention". How can I prevent this from continuing?

    I have been trying to work on my homework all afternoon, via NAU's blackboard system. I am continuously getting booted out of the system, with an error stating "Data execution prevention". How can I prevent this from continuing?

    If you are wondering why you are not getting any responses, it is because you have vented a complaint without any details that make any sense or give anyone something to work on.
    If you want help, I suggest actually detailing what has happened, with versions of software etc. Anything that would let us assist.
    As a start I am guessing that you have not really got the hang of "How it all works". Firstly download the Pages09_UserGuide.pdf from under the Help menu. Read that and view the Video Tutorials in the same place. A good addition would be the iWork 09 Missing manual book and something to help you learn how to use your Mac.
    If there are specific tasks you need help with:
    http://www.freeforum101.com/iworktipsntrick/index.php?mforum=iworktipsntrick
    Is a good resource.
    Peter

  • My iMac won't boot up past the white screen with a grey apple and spinning icon

    My iMac won't boot up past the white screen with a grey apple and spinning icon...please help!

    command R did not result in anything different - still the white screen, etc. I do you Time Machine with and external hard drive, but I unplugged that.  I have the installation DVD, but it doesn't seem to be reading it either.

  • Mac Pro slow to boot up (out of the box)

    My company bought 4 new Mac Pro units at the end of 2014. Of the three mine was the first to get powered up. It takes roughly 5 minutes to boot. In that time there is nothing on the screens. The other 3 boot up in 30-45 seconds. This has happened since the first boot with only the thunderbolt display hooked up. I've tested it with other displays with the same results. All 4 units are identical.
    What is going on here?
    Specs for each system...
    Processor: 3.5GHz 6-Core Intel Xeon E5
    Memory: 32 GB RAM (using slot 1 & 2)
    Graphics: AMD FirePro D500
    OSX: 10.9.5
    Boot drive: Apple SSD 210GB (120GB Available)
    Thunderbolt Display
    27" LG connected via HDMI-to-thunderbolt
    27" LG connected via HDMI port on Mac Pro
    Thanks in advance!

    You waited roughly 3 months to boot this machine for the very first time or for 3 months it's been booting this way?  Your comments suggest you just unpacked this baby and powered it up and it's slow.  If it's been running for 3 months, it's not out of the box. 
    This machine is still under warranty... why not have Apple Care take a look at it?  If as you say the setup between all 4 is identical but only this one is slow to boot, it's likely going to be a hardware issue, not a software one.
    Questions to ask yourself:
    1.  Is the hard drive nearly full?
    2.  Have you checked Disk Permissions and Verified the Disk?
    3.  If you have a dual boot configuration, is the OS X partition the default startup partition?
    4.  Have you reset the NVRAM/SMC yet?
    How to Reset NVRAM on your Mac - Apple Support
    Intel-based Macs: Resetting the System Management Controller (SMC) - Apple Support
    5.  Have your cleared your kext caches?
    In Terminal, copy/paste this one row at a time into the Terminal window and hit return:
    sudo chown root:admin /
    sudo kextcache -system-prelinked-kernel
    sudo kextcache -system-caches
    Quit Terminal and reboot.

  • I have the iphone 3GS and recently downloaded the iOS 5.0.1 software.  I can open my apps; however, after a few minutes (sometimes seconds) I am booted out of the app.  Any ideas?

    I have the iphone 3GS and recently downloaded the iOS 5.0.1 software.  I can open my apps; however, after a few minutes (sometimes seconds) I am booted out of the app.  Any ideas?

    Dowload any new free app from the App Store.

  • I bought iPod Touch 14.5 gb 2.21 (5H11a) a few years ago.  Due to unexpected life issues, I was unable to take it out of the box, until May 2013.  I set it up as much as I could.  However, it won't upgrade.  I keep getting -1 error.  Suggestions please...

    I bought iPod Touch 14.5 gb 2.21 (5H11a) a few years ago.  Due to unexpected life issues, I was unable to take it out of the box, until May 2013.  I set it up as much as I could.  However, it won't upgrade.  I keep getting -1 error.  Suggestions please...

    Error -1
    Attempt to restore your iOS device two more times. If the issue is still unresolved, the device may need service.
    From:
    http://support.apple.com/kb/TS3694#error1
    The "device may need service" means a hardware problem. In that case make an appointment at the Genius Bar of an Apple store.
    Apple Retail Store - Genius Bar

  • Any "out of the box working" distro for W500

    I'm interested in finding out whether anyone got any distro to work "out of the box" including graphics and wireless on a W500.
    Mint 6.0 and Mandriva 2009 were a no-go in this respect.
    I know they can be tweaked, but have a very specific reason for not wanting to tweak them on this occasion.
    Any real-life experience and pointers (even in the respect of "I've tried this one and it didn't work") will be highly appreciated.
    Cheers,
    George
    In daily use: R60F, R500F, T61, T410
    Collecting dust: T60
    Enjoying retirement: A31p, T42p,
    Non-ThinkPads: Panasonic CF-31 & CF-52, HP 8760W
    Starting Thursday, 08/14/2014 I'll be away from the forums until further notice. Please do NOT send private messages since I won't be able to read them. Thank you.

    I can't say for sure but I don't think I had to do anything but disable switchable graphics to get Open Suse 11.1 to work "out-of-the-box" on my w500 (btw I use the intel-graphics).
    Couldn't get the integrated 3G-modem (Ericsson F3507G) to work though until I had booted into Windows and installed the latest drivers and used it in Windows. Now that works just fine as well.
    Haven't even tried to get the fingerprint-reader to work, since I don't use it.

Maybe you are looking for

  • Lock button no longer working properly

    the button usualy didnt make much to press it. now its like its almost impossible to push it. you really have to hold it tightly to push the button. why is it like this? anyone else have this issue?

  • OIM custom web page developed shows up on copy pasting the URL in browser

    Hi experts, I am facing this weird issue. I have developed a custom web page to generate password after adding custom menu item in OIM. The web page shows up on copy pasting the URL in browser. Only System admins after loggin in should get this menu

  • Agents throwing error

    We recently upgraded from OBIEE 11.1.1.5 to 11.1.1.6. With 11.1.1.5 agents were running properly but now they give below error: Global Error: [nQSError: 77006] Oracle BI Presentation Server Error: A fatal error occurred while processing the request.

  • Write array to spreadsheet string

    Hi, I have 3 numeric arrays and 1 string array.  I am try to use the function write array to spreadsheet string.  What is the easy way to do this, since I have both numeric and string, I can't create a 2d array directly? Yik Kudos and Accepted as Sol

  • Reconcile MasterData from BI to BPC

    Hi, I export the master data from BI to BPC using conversion and Transformation files. How can i validate the master data which is loaded into BPC ties to BI. Appreciate any inputs. Thanks, Chaitu