EliteBook Folio 9470n Fan 90B

My laptop is only 5 days old and I am getting an error at start up that my cooling fan is not working and go to this message board for help mentioning Fan 90B.
The only responses I see are to clean the vents and try again. Come on, this is a brand new computer, I have no dust...
Now what, send back the computer I had to wait for??

Hi LOjenG,
I saw your post and pretty much the only troubleshooting is cleaning the vents. You should contact HP Total Care at 1-800-474-6836 in North America or visit this link outside of North America
Thank you,
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BHK6
I work on behalf of HP

Similar Messages

System Fan(90B) error...

I bought an HP 630 Notebook PC one month ago. Now, when it's powerd on, it's showing an error message like "System Fan is not working correctly System Fan(90B)". Though my laptop is currently working but I suspect, soon it will be in trouble due to overheating and it may damage the processor. What is the permanent solution for this problem. I don't want to keep my laptop away for days. Please help me as soon as possible...

HPUSER_XXX wrote:
i've got this SYSTEM FAN ERROR message about 4-5 months back but i completely ignored it and used my laptop normally even though the system fan is spinning faster and became louder but this has gone too far and now-a-days massive ammount of heat is emitted from laptop and its becoming so warm and i cant even palce it my lap and if i try to play any game the FPS is dropping regulary and couln't even play i've tried SPECCY software it shows my CPU and RAM has gone upto 85 °C. so plz do reply
Product name HP Pavilion dv6 Notrbook PC
Product number QB365PA#ACJ
serial number : xxxxxxxxxxx
Thank you for any help you can provide in this situation.
Hi there
I think you have to go for replacement cooling fan/heat-sink assembly otherwise it may damage your board, processor, card etc.
Before that please promptly follow the steps given in this document -- Cleaning vents and fans on the laptop & troubleshooting steps:
http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&lc=en&dlc=en&docname=c01657439
If the document above doesn't work for you, then you may want to consider having the laptop looked under warranty, you can call in--
If you live in the US, contact HP -- http://www8.hp.com/us/en/contact-hp/phone-assist.html#section1
If you are in another part of the world, begin Here -- http://welcome.hp.com/country/w1/en/contact_us.html
Hope this helps you out,
thanks,
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Elitebook Folio 9470m - how to create recovery USB in preinstalled Win7?

Hi, this will be my first post here, so please be gentle
I have a new, pretty HP Elitebook Folio 9470m for testing - it came with preinstalled Windows 7 OS. I wanted to check some things, play around with it and as a cautious user I wanted to create a recovery media first. I have a 65GB flash drive which I've previously used as a recovery media for other notebooks and (as this model doesn't have a CD/DVD drive) I wanted to use it this time as well.
First I searched the web to find out how to create a recovery USB for this laptop but HP website gave me the info to use Recovery Manager which I don't have installed on this notebook - when I search for "recovery" I get something like "Create HP recovery CD". And when I try to use this I get an error regarding no writable media (even thou the flash drive is connected).
I stumbled upon a tip to F11 the laptop before boot, but I don't get the Recovery Manager either.
Should I download it and install from somewhere or is there another way to create the recovery stick for this notebook?
This question was solved.
View Solution.

Hi Neith,
You can use the HP Recovery Flash Disk utility for Windows 7. There is more information about the utility on this HP web document.
Best regards,
erico
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System Fan 90b error message on startup

Hello!
My cooling fan is not working, this morning i turned on my PC and Error 90b of the Fan came on. How do i fix this?

Dear Customer, Welcome to HP Support Forum and we are glad to assist you It looks like you are having difficulties with regards to the Cooling Fan of your NetbookWe will surely assist you with this According to the message you have posted I suspect this is purely a hardware issue where in your getting "System Fan(90B) - The system has detected that a cooling fan is not operating correctly" message. This is a mechanical fault and the Cooling Fan on your Notebook and needs to be replaced before the Notebook starts up with an Overheating Issue. Causes/Reason for this Issue:1. Sometimes this is just because of Dust, Pet Animals Hair slowing down the fan Perform the below shown troubleshooting steps:Step 01. Turn OFF the NotebookStep 02. Un-plug the Power/AC Adapter and also remove the Battery tooStep 03. Press and Hold the Power Button of the Notebook for a full minuteStep 04. Now let's re-insert the battery back in and plug back the Power/AC AdapterStep 05. Start the Notebook and keep tapping F10 Key during the startup to access the BIOSStep 06. Once you get to the BIOS, Please press F5 Key to load setup defaults for the BIOSStep 07. Now let's press Esc/Escape Key. Save Changes and Exit - YesStep 08. Now please wait till Unit loads Windows and then Shut down the Netbook againStep 09. You should clean all the Vents and Openings really good with a can of compressed air Note: If you are still getting the same error we need to replace the fan I strongly recommend you to immediately Contact HP Technical Support over the Phone for further assistance without any delay to get your Netbook Fan replaced and serviced by an authorized HP Certified Engineer You can also Check your warranty Here to verify the warranty status Hope this helps, for any further queries reply to the post and feel free to join us again **Click the White Thumbs Up Button on left to say Thanks**Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem. Thank You,K N R KAlthough I am an HP employee, I am speaking for myself and not for HP

Cpu fan 90B alarm and plugged in but not chragiung alarm

hi,
I have HP notebook product: b6u29pa#acj and model: g6-2101TX.
I am getting following problem:
A. while start up pc i found alarm 930B cpu fan failure and then after restarting window7 start.
B. many time when i put laptop for changing it shown plugging but not charging and led near to charging port keep on biking white colour. that time charging not happen so if i removed charger and keep on using notebook my battery level is not getting down and suddenly at one point notebook power off. That means battery getting used but notebook not getting understand and giving me battery low alarm. Then i have to remove battery and insert it again. it will work for 2-3 days n then same problem repeat.
( pl note that note book battery is good and giving 2-3 hours backup when fully charge)
Both my problem was chronic so i took photograph when problem came and then given laptop for repair at service centre as it was under warranty.
Then next day i received call from service centre that my laptop ok pl come and collect. so i went to service centre when i checked found same problem so they took back and said motherboard is faulty.
for CPU 930B fan alarm they only clean fan may be alarm will come in few days.
after 8 days yesterday i received call again from service centre that my laptop is ok.
now my question is if my laptop is not ok then what to do? as my warranty was exp. on 23.08.2014 ( i need few days for trial ) may be after replacing motherboard any other problem appear. Will HP give few days for trials?
or any government intervention is required ?

Hello @yoursviru ,
Welcome to the HP Forums!
I understand you have issues with charging and a 90b fan error on startup.
To address your question about a trial period after repair: Typically the repairs should include a 90 day service warranty or the remainder of your existing warranty whichever is greater. This depends if the repair was done by HP or an authorized HP provider. HP Phone Support can confirm this for you.
If the repair was not done by HP or an HP service provider HP cannot guarantee the work of third party companies.
The power not charging the notebook could be an issue with the battery, internal power connector cable, power adapter, or motherboard. All of which are hardware related.
You can read about the fan error here and what to do to fix it: System Fan (90b) error message on startup.
To sum everything up. I suggest you get in touch with HP Phone Support as soon as possible as they are the ones who can give you a straight answer regarding service and warranty questions. My answers are based on personal experiences, as the forums do not offer service and are available regardless of the warranty status.
Hopefully Phone Support can give you the answers you're looking for.
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Please click "Accept as Solution" if you feel my post solved your issue, it will help others find the solution.
The Great Deku Tree
I work on behalf of HP.

System Fan (90B) Error / HP Pavilion dv7-4060us

Hi. I have a Pavilion dv7-4060us notebook, Windows 7 Home Premium, 64-bit. I had an overheating problem not too long ago that caused my notebook to shut down on it's own. I bought a cooling pad to help with the overheating, which helped. But now, everytime I start up, it gives me a black screen reading "Operating System has found that a cooling fan has stopped working" or something similar. The error code was "System Fan (90B)." How do I get rid of this error message? Post back here or reach my email at [email protected] Thanks.
This question was solved.
View Solution.

This PreBoot Diagnostics that is indicating there is an issue with system fan. It would be a case of System Fan not running or running at slower speed than it should...
I would suggest, try doing power drain, by disconecting AC adapter, removing battery and pressing the power button for few secs... if that always you to boot to the OS, that Update the BIOS if not than I would suggest contacting HP Tech Support for getting your unit serviced...
Although I am an HP employee, I am speaking for myself and not for HP.
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System fan 90B issues HP Pavilion g7 Notebook PC Windows 8 64-bit

My computer HP Pavilion g7 Notebook PC Windows 8 64-bit is less than a year old and everytime I turn it on the message flashes the the System fan 90B isn't working properly. This started the first time I used it and stopped for a few months and started again. The fan isn't dirty so I'm not sure of the issue.

Hi,
Please use the following link to fix:
http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&lc=en&dlc=en&docname=c03620929
Hpe this helps.
BH
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HP EliteBook Folio 9470m Ultrabook - Flash Cache - Flash Cache

I'm trying to deploy Windows 7 x86 SP1 to an HP EliteBook Folio 9470m Ultrabook with Flash Cache.
I'm using MDT 2010 U1 and running the deployment from USB-media.
Reading the BDD.LOG I can see: "LTI applying image G:\Deploy\Operating Systems\W7 x86 Ent 007\7.wim using SETUP.EXE" and after 18 min "Setup completed successfully." and "LTIApply processing completed successfully." After LTICopyscripts, ZTIConfigure,
ZTIDrivers and ZTINextPhase the computer reboots and I'm getting "Windows boot manager 0xc000000f An error occured while attempting to read the boot configuration data".
When I'm looking at the Boot Config with BCDEDIT.EXE I can see boot manager points at the Flash Cache installed in the machine:
HarddiskVolume3 is the Flash Cache (output from diskpart, list vol):
I've tried to read setupact.log but can't find whats going wrong.
How to handle computers with Flash Cache in deployment with MDT?

Machines with more than one physical disk are difficult to deploy to arbitrary disks using technologies like MDT and/or SCCM OSD.
By default you can configure MDT and/or OSD to deploy a task sequence to a specific disk index like Disk(0), but trying to add intelligence to change the target disk is non trivial.
For MDT litetouch you can write a script to change the target disk during the task sequence execution by modifying the OSDDiskIndex variable. So in this example, you could create a script to select the first disk that is larger than 50GB.
Otherwise you are left to deploy to the 1st disk enumerated by the system, which in this case can be the ssd cache disk.
I have written a utility to help modify the OSDDiskIndex using a script.
http://keithga.wordpress.com/2013/09/18/ztiselectbootdisk-wsf/
In the example above I would add the script just before the "format and partition" step in the TAsk sequence. Set a WMI condition for the model of the HP, then add the following to the CS.ini:
[Settings]
Properties=OSBootDiskOverrideWQL
[default]
OSBootDiskOverrideWQL = WHERE Size < 53687091200 and InterfaceType = 'IDE' and MediaType != 'Removable Media'
Keith Garner - Principal Consultant [owner] -
http://DeploymentLive.com

System Fan 90B Error Message

Hello, I've had my Envy dv7-7320us for about 2-3 years and Just last week my notebook shut itself off in the middle of me working on it. When I turned it back on, there was a black screen that read ...... The System Fan <90B> message that everyone here seems to be getting. I sent it over to a computer shop and they cleaned the fan (it was filthy), and I also gave to ok to replace the fan. So they did that as well. Here we are into the 7th day since the error page occured and the shop tells me that the message STILL appears , even after cleaning and replacing the fan. I dont want them to do anything more , because it sounds like things might get costly and if it's something that I can do myself, I would prefer to just do so. Does anyone know why the message could still be appearing , or what other methods I can take to resolve this problem? I just dont want them to do anything drastic or costly for no reason. PLEASE HELP!!

Some bios's have a error message section that needs to be cleared before the message will stop. If not try clearing the cmos by removing the cmos battery for 15 minutes.

HP EliteBook Folio 1040G1 - pxe boot for imaging

Afternoon
I am needing to image an HP EliteBook Folio 1040 G1 and assume I need to use a PXE bootable USB NIC.
I have tried both a Startech and RealTek but does not seem to recognize it.
Can someone tell me what to use to image this laptop from my network.
Thanks
Don

joob,
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Has your problem been resolved? If not, you might try one of the following options:
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the other self support options and support programs available.
- You could also try posting your message again. Make sure it is posted in the
correct newsgroup. (http://forums.novell.com)
Be sure to read the forum FAQ about what to expect in the way of responses:
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If this is a reply to a duplicate posting, please ignore and accept our apologies
and rest assured we will issue a stern reprimand to our posting bot.
Good luck!
Your Novell Product Support Forums Team
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Additional SSD for HP EliteBook Folio 9480m

Hi,
Is it possible to add extra SSD in HP EliteBook Folio 9480m? If yes, which type of SSD will be fit?
///Wutt

Here is the Service Manual:
Manual
See page 40 and 41. There is only room for one full-sized 2.5 inch hard drive or SSD. It can also hold an M.2 mSATA mSSD which can be used as an acceleration cache drive or as a boot/OS drive. If you look at page 1 of the Manual you can also see that an mSSD is not available if you have a Self-encrypting drive. So, for us to give advice we need to know what you have because that will determine what else you can add or how else your storage can be configured. You have a very complicated and flexible computer.
If this is "the Answer" please click "Accept as Solution" to help others find it.

FDE - HP Elitebook Folio 1040

Can anyone help me with the dmi settings for a HP Elitebook Folio 1040? When I enable FDE the laptop will not boot anymore. So I saw an article how to run dmiconfig.
But when I run dmiconfig.exe export --force I get the folowing errors:
failed to open /etc/dmi.ini
failed to open /etc/dmi.default.ini
The ini file are not created.
The Laptop run Windows 7 Enterprise 64 bit.
Thanks in Advanced.
Best Regards,
Robert

nwbazl,
It appears that in the past few days you have not received a response to your
posting. That concerns us, and has triggered this automated reply.
Has your problem been resolved? If not, you might try one of the following options:
- Visit http://www.novell.com/support and search the knowledgebase and/or check all
the other self support options and support programs available.
- You could also try posting your message again. Make sure it is posted in the
correct newsgroup. (http://forums.novell.com)
Be sure to read the forum FAQ about what to expect in the way of responses:
http://forums.novell.com/faq.php
If this is a reply to a duplicate posting, please ignore and accept our apologies
and rest assured we will issue a stern reprimand to our posting bot.
Good luck!
Your Novell Forums Team
http://forums.novell.com

System Fan (90B) - Need Part # for Replacement Fan

My laptop is booting up to System Fan (90B) error. This is after the fan has been grinding for a while and finally died.
I need to find out the part number for the replacement fan. The following is the information about my laptop:
Model Number: LK184AV
Model Description: HP PAVILIONDV6Z-6100NOTEBO
Serial Number: 5CH1331LZ0
Please help.

(15) Fan/heat sink assembly (includes replacement thermal material):For use only with computer models equipped with an AMD processor: For use only with computer models equipped with an AMD A8, A6, or A4 processorand a graphics subsystem with discrete memory650848-001 For use only with computer models equipped with an AMD A8, A6, or A4 processorand a graphics subsystem with UMA memory650847-001 For use only with computer models equipped with an AMD Athlon, Phenom, orTurion processor and a graphics subsystem with discrete memory640426-001 For use only with computer models equipped with an AMD Athlon, Phenom, orTurion processor and a graphics subsystem with UMA memory640425-001 For use only with computer models equipped with an Intel processor: For use only with computer models equipped with a graphics subsystem with 2048-MBdiscrete memory650797-001 For use only with computer models equipped with a graphics subsystem with 1024-MBdiscrete memory641477-001 For use only with computer models equipped with a graphics subsystem withUMA memory641476-001 Your manual here. http://support.hp.com/us-en/product/HP-Pavilion-dv6-Entertainment-Notebook-PC-series/5111979/model/5138752/manuals REO

When i turned on my notebook a message indicated that a system fan (90b) was not operating correctly

When I turn on my HP Pavilion G7 - running Windows 7 - notebook an error screen comes on saying that a system fan is not working with what seems like an error code of 90B. I can continue through to startup normally, but the message indicates that it may cause malfunctions to do so. How do I resolve this problem?

Try to use a can of compressed air in the reverse direction of the normal air flow with the computer off. A dust/lint/hair matt can accumulate on the inside of the heatsink near the fan blades.
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HP Drive Encryption - Windows 8.1 - HP ELitebook Folio 1040 G1

In HP Drive Encryption version 8.6.5.142 om my Elitebook with Win 8.1 Pro i check de drives, make a key backup and reboot.Then everything looks ok. The system tells the drive is in dutch "Coderen" (i think in English something like encoding).
The rectangle progressbar is grey and stays grey. Even after more days.
It looks like nothing happens. No error but no progress.
I like to protect my drive but it doesn't work. Any suggestions?

This driver should work fine:
http://h20564.www2.hp.com/hpsc/swd/public/detail?sp4ts.oid=5405166&swItemId=ob_128392_1&swEnvOid=415...
ELSE
Try installing HP Support Assistant which will automatically download and install drivers/updates:
HPSA Link:
http://www8.hp.com/us/en/campaigns/hpsupportassistant/hpsupport.html
Wish you luck,
Karthik
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EliteBook Folio 9470n Fan 90B

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