ELQ-00107 errors when exporting activity data with Bulk REST API (2.0)

Question

I am following the flow described in Bulk API v2.0 Documentation
I POST to https://secure.eloqua.com/api/bulk/2.0/activities/exports and get back (note: I'm working in python so this is all deserialized json)
{u'createdAt': u'2014-08-14T07:05:17.6413979Z',
u'createdBy': u'P D',
u'fields': {u'ActivityDate': u'{{Activity.CreatedAt}}',
  u'ActivityId': u'{{Activity.Id}}'},
u'filter': u"('{{Activity.CreatedAt}}' > '2014-07-31T23:43:02.080971Z' AND '{{Activity.Type}}' = 'EmailOpen')",
u'name': u'blarg3',
u'updatedAt': u'2014-08-14T07:05:17.6413979Z',
u'updatedBy': u'P D',
u'uri': u'/activities/exports/275'}
Next I POST to /syncs and get back
{u'createdAt': u'2014-08-14T07:05:31.6571126Z',
u'createdBy': u'P D',
u'status': u'pending',
u'syncedInstanceUri': u'/activities/exports/275',
u'uri': u'/syncs/17790'}
Now (unfortunately) I GET /syncs/17790 and /syncs/17790/logs
{u'createdAt': u'2014-08-14T07:05:31.9330000Z',
u'createdBy': u'P D',
u'status': u'error',
u'syncStartedAt': u'2014-08-14T07:05:32.6570000Z',
u'syncedInstanceUri': u'/activities/exports/275',
u'uri': u'/syncs/17790'}
{u'count': 2,
u'hasMore': False,
u'items': [{u'count': 0,
  u'createdAt': u'2014-08-14T07:05:33.3770000Z',
  u'message': u'There was an error processing the export.',
  u'severity': u'error',
  u'statusCode': u'ELQ-00107',
  u'syncUri': u'/syncs/17790'},
  {u'count': 0,
  u'createdAt': u'2014-08-14T07:05:33.3930000Z',
  u'message': u'Sync processed for sync 17790, resulting in Error status.',
  u'severity': u'information',
  u'statusCode': u'ELQ-00101',
  u'syncUri': u'/syncs/17790'}],
u'limit': 1000,
u'offset': 0,
u'totalResults': 2}
All I can find for ELQ-00107 is "ELQ-00107: There was an error processing the {type}."
Any thoughts on what I may have done wrong? Pointers on how I can debug further?
Thanks!
Joel Rothman-Oracle allison.moore 1086203 Ryan Wheler-Oracle

Answer 1

Hi 1086203
I am facing the same issue. I am trying my request from SOAPUI
As suggested by you i am not using any sub zero second precision
Response from export definition:
<Response xmlns="https://secure.eloqua.com/api/bulk/2.0/activities/exports">
   <createdAt>2014-08-28T22:00:40.5537126Z</createdAt>
   <createdBy>Eloqua</createdBy>
   <fields>
      <ActivityDate>{{Activity.CreatedAt}}</ActivityDate>
      <ActivityId>{{Activity.Id}}</ActivityId>
      <ActivityType>{{Activity.Type}}</ActivityType>
      <AssetId>{{Activity.Asset.Id}}</AssetId>
      <AssetName>{{Activity.Asset.Name}}</AssetName>
      <AssetType>{{Activity.Asset.Type}}</AssetType>
      <ContactId>{{Activity.Contact.Id}}</ContactId>
      <Id>{{Activity.Id}}</Id>
      <RawData>{{Activity.Field(RawData)}}</RawData>
      <VisitorId>{{Activity.Visitor.Id}}</VisitorId>
   </fields>
   <filter>'{{Activity.Type}}'='FormSubmit' And '{{Activity.CreatedAt}}'>'2014-08-26T00:00:00'</filter>
   <name>Example Activity Export</name>
   <updatedAt>2014-08-28T22:00:40.5537126Z</updatedAt>
   <updatedBy>Eloqua.APIUser1</updatedBy>
   <uri>/activities/exports/36</uri>
</Response>
Response Sync the data for export
<Response xmlns="https://secure.eloqua.com/api/bulk/2.0/activities/exports">
   <createdAt>2014-08-28T22:03:05.0953641Z</createdAt>
   <createdBy>Eloqua</createdBy>
   <status>pending</status>
   <syncedInstanceUri>/activities/exports/36</syncedInstanceUri>
   <uri>/syncs/16</uri>
</Response>
GET https://secure.eloqua.com/api/bulk/2.0/syncs/16 to check the status of sync
<Response xmlns="https://secure.eloqua.com/api/bulk/2.0/activities/exports">
   <createdAt>2014-08-28T22:03:04.8630000Z</createdAt>
   <createdBy>Eloqua</createdBy>
   <status>error</status>
   <syncStartedAt>2014-08-28T22:03:14.4970000Z</syncStartedAt>
   <syncedInstanceUri>/activities/exports/36</syncedInstanceUri>
   <uri>/syncs/16</uri>
</Response>
Logs.
<Response xmlns="https://secure.eloqua.com/api/bulk/2.0/activities/exports">
   <count>2</count>
   <hasMore>false</hasMore>
   <items>
      <e>
         <count>0</count>
         <createdAt>2014-08-28T22:03:16.4330000Z</createdAt>
         <message>There was an error processing the export.</message>
         <severity>error</severity>
         <statusCode>ELQ-00107</statusCode>
         <syncUri>/syncs/16</syncUri>
      </e>
      <e>
         <count>0</count>
         <createdAt>2014-08-28T22:03:16.4670000Z</createdAt>
         <message>Sync processed for sync 16, resulting in Error status.</message>
         <severity>information</severity>
         <statusCode>ELQ-00101</statusCode>
         <syncUri>/syncs/16</syncUri>
      </e>
   </items>
   <limit>1000</limit>
   <offset>0</offset>
   <totalResults>2</totalResults>
</Response>
Kindly help
Thanks
Vinay