EMac - Modem problem ?

I am using dial-up internet access with the Emac internal modem....when my modem is plugged in, and I am NOT connected to the internet, my home phone cannot receive incoming calls. This happens even when the eMac is switched off. I have tried connecting my wifes Vaio to the same cable and there is no problem.
However I can still connect to the internet....what is happening here ?
Emac   Mac OS X (10.4.6)  

Mike-F,
Welcome to the Apple Discussions!
I've seen similar behavior from a TDD device partially shorting the phone line and separately from a bad phone cord attached to a computer. If the phones work normally when the Vaio is connected to the cable, that suggests the problem is with the eMac's modem putting too much of a current drain on the phone line even when it's not connected. I'd replace the phone line anyway (phone cords are cheap to replace and prone to kink and partially fray inside anyway). A phone line noise filter placed between the eMac and the wall outlet may help too and is also a fairly cheap thing to try.
You can also try booting to Apple Hardware Test (AHT) and seeing what it reports about the modem. Depending on which Mac model you have (you may want to add CPU speed to your profile), AHT will be either a separate CD or a bootable partition on your OS X Install or Restore DVD, in which case you can select it using Startup Manager.

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