Email account setup failed & now email account locked out

I tried setting up my Blackberry Playbook (OS 2.0) with my work email account.  This failed for all three types of connections - Exchange, IMAP, and POP.
Now an "external" server is trying to connect with that account at the place I work (University of Lethbridge) and still failing but causing account to be locked out.
The IT department has traced the IP to 68.171.232.33.rdns.blackberry.net
Evertime they "unlock" the account, it becomes locked again within seconds, because of requests from that IP to access my user account (which is also my email account credentials).
I have tried shutting down the Playbook, but this does not help.
I have wiped the Playbook and re-installed the operating system and upgraded to version 2.0 again, but again this has not helped.
I have accessed my Blackberry account, but there is nothing to edit or change, regarding the email settings that I tried to use to connect to my email account at the U. of L.
Any suggestions?
Solved!
Go to Solution.

I had no problem setting uo a live.com account, but had issues with a POP 3 server, although I did'nt get "locked out". I found some advice in the official balckberry forums. Something to do with resetting the incoming port to 110. The second night i used the PB, I got it to operate correctly. Good luck, I am impressed with the functionality of the PB, but the POP 3 server was a little testy.

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