Email address and log in to bt

I have BT infinity . have signed up for my bt with my gmail account as my user name. i can get on to my bt etc. now i cant sign up for wifi or wireless because it asks for my yahoo or btinternet log in details. i havent got them. ive phoned bt they cant help. 

When you signed up for infinity (or perhaps earlier BT Broadband) you picked a primary account username and password. You would have been sent 2 emails to that address confirming that username and password. You may be able to guess what choices you made.
You can check your guess by sending an email to that address. If that works you can then use the forgotten password mechanism.
If you ask BT they should be able to tell you what your primary email address is eg [email protected]  if you tell them your account number etc.
It is the primary email address and password that you use to login to BT Wifi.

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    So I've tried to research the answer to this, but cannot get a straight answer.
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    I hope someone can help.
    Thanks in advanced.
    <Email Edited By Host>

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  • How can i log out of my old iCloud account when i don't remember the email address and ID password?

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    http://support.apple.com/kb/ht5312
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  • HT5621 I changed my email address and therefore changed my Apple ID and password on my Mac. Now when i want to use iCloud on my iPad and my iPhone my old email comes up as my Apple ID and I cant log in or update any apps on my iPhone or iPad. Can you help

    I changed my email address and therefore changed my Apple ID and password on my Mac. Now when i want to use iCloud on my iPad and my iPhone my old email comes up as my Apple ID and I cant log in or update any apps on my iPhone or iPad. Can you help me?

    Downlands wrote:
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    If you're asked for the password to your previous Apple ID when signing out of iCloud - Apple Support

  • HT204053 I rfor ntly changed my email address and apple id- when accessing app store from my iphone the old id (email address) still apears on the log in screen - cant change and access app store

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    I have accidentally deleted my alternate iCloud (email) address. Are there any possibilities to retrieve it back because my iPad is connected to that email address, and now, I can't log out from it on my iPad, because it doesn't exist.
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  • I have changed my email address and apple ID online, but the iPad keeps bringing up the old address and will not log into my apple ID

    I have changed my email address, and apple ID online, but my iPad keeps bring up the old address and will not log into my Apple ID

    If you updated your existing account then try logging out of it on the iPad by tapping on the id in Settings > iTunes & App Stores and then log back in and see if that 'refreshes' the account on the iPad. If you created a new account then any content that you purchased/downloaded via the old account will remain tied to that old account, and only that old account can download updates to its apps.

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  • HT201303 I tried to change my email address on the apple ID but now when I try to buy an app or film it still comes up with my old email address and won't accept  my password to buy anything. My old email address is no longer in use  and can not be access

    I tried to change my email address ID , but now when I try to buy an app or music it still shows my old email address  and won't accept my password which I did not change. What can I do as I can't download anything ?

    What id shows in Settings > iTunes & App Store ? If it's the old one then tap on it and log out of it and then log in with the updated version

  • Can I change my email address and password on itunes but still open it with the old email and password since my husband has and uses the other email account?

    Purchased iphone years ago using our only email address and recently this year my husband finally decided to get the iphone 4 using our email with no intentions on syncing it to computer.  In July I purchased the iphone4 and just recently installed the upgrade ios5 and since then decided to get my own email address but all my devices and itunes account is under our email address and not my new address.  Now he decides to upgrade his phone to ios5 and now we get each others new apps, music and if we get texted though imessage. I assume this is because we have the same email and password account.
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  • I have a new email address and updated it with my apple id/icloud and updated on my iPhone, but i'm getting a pop up to enter my password with my old email address listed for iCloud/Apple id.

    I have a new email address and updated my apple id/icloud  with the new address. I updated on my iPhone, but i'm keep getting a pop up to enter my password with my old email address listed for iCloud/Apple id.  How do I get it to go away?

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  • Is it possible to download iOS  5 from one iMac and not get them totally wiped of apps and stuff. We have an iPad each and a communal email address and an iCloud address each. One iPad now is totally screwed up.

    Is it possible to download iOS  5 from one iMac on two ipads and not get them totally wiped of apps and stuff. We have an iPad each and a communal email address and an iCloud address each. One iPad now is totally screwed up.

    Thank you for your reply.
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  • I have changed my email address and changed my Apple ID. However iCloud on my ipad and an ipad mini still shows my old email address. How can I change my iCloud email address?

    I have changed my email address and changed my Apple ID. However iCloud on my ipad and an ipad mini still shows my old email address. How can I change my iCloud email address?

    Welcome to the Apple Community.
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  • How can i create a new email address and change it to my Apple ID?

    I set-up a me.com address but mispelled my name.  How can I crate another email address and update my icloud

    Welcome to the Apple Community.
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  • Itunes email address and iCloud issues

    Good afternoon all,
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