Email address problems/complain

Does somebody know who I can contact by email in America who takes care about customer problems?
I stay in Phuket Thailand and I wait already for four weeks fo a new G5 power mac 2.7 ghz, but it seems that nobody cares and everything goes slowly.
Thanks!

You can find all of Apple's contact information on this website:
http://www.apple.com/contact/
If you have a problem with an order that you've already placed, you should check this site:
http://www.apple.com/support/store/
PowerMac G5   Mac OS X (10.4.6)   1GB RAM, nvidia 6800 ultra, Apple 30" Cinema Display

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    I need to make a formal complaint - please can you advise the email address I can send this to.

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