Email alert - work orders

Hello Gurus,
I have the requirement on sending email alert to certain critical auto generated work orders(preventive maintenance). Lets system is creating the work order along with notification, the maintenance supervisor and foreman in the plant only to get an email saying work order has been generated. And after 15 days, if the work order is still open...the email should sent to engineer ,maintenance manager, main supervisor. If the work order is still open after 30days, a group of ppl should get an email alert including plant manager stating that this work order has been delayed.
I am trying to use the cost centers for this but not sure how to filter the persons on each level. please let me know your thoughts
Regards,
Mahee

Hi Mahee,
Use standard workflow and define the level you want to send email
Give the below details to your SAP Work Flow team and they will do the needful for your requirement.
Work Flow Maintenance Notification
Processing of Outstanding Notification.
Object Type - BUS2038
Standard Task - TS00008314
Work Flow Template - WS00200065
Work Flow Maintenance Order.
Notifying Order Creator
Object Type - BUS2007
Standard Task - TS20000004/05/06/07/31 (Create/release/confirm/complete/business complete)
Work Flow Template - WS20000021
Notifying employee responsible (can use this only if you have defined partner procedure for order)
Object Type - BUS2007
Standard Task - TS20000064
Work Flow Template - WS20000014

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