EMail Alerts won't work regardless of settings

For some reason I don't get any alerts (vibrate, tone, red led) for new email messages. SMS, phone, calendar, etc all work fine. Messages are received fine but again no notification in or out of the holster, and yes I have checked to make sure the ring tones/alerts are set correctly and not silenced.
I have tried changing tones and combining tone and vibrate and pulled the battery but still no good.
Any help appreciated.
PS .I like having the sound icon on the top left corner of the screen.
Solved!
Go to Solution.

Hi all and welcome to the forums!
The Blackberry's use index files to provide a quick reference so you media can be displayed promptly.
I've seen this problem before in upgrading software and transferring phones.
If you explore the media card you will find BBTHUMBS.DAT files. These are the index's.
I have had success in deleting the .DAT files, doing a battery pull and letting the phone reindex the media files.
When you wipe the phone these files may not get rebuilt correctly.
Tmurphx5 is your problem now resolved or do you need more information/
Thanks,
Bifocals
Click Accept as Solution for posts that have solved your issue(s)!
Be sure to click Like! for those who have helped you.
Install BlackBerry Protect it's a free application designed to help find your lost BlackBerry smartphone, and keep the information on it secure.

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