Email and Internet add on
hi, i hope that someone can help me,
i have a blackberry curve 9300 and none of the blackberry add ons such as app world, email and bbm work. I have contacted my network provider and i am paying for the internet and email add on that should allow me to do these things. I have been told by my service provider to ask blackberry as i am paying. When i try to use these services the phone tells me that it is having toruble connecting and i need to verify my network connections. I have checked and it says that these items are not connected, how do you connect them?
thank you
Hello !
Is your phone showing you EDGE or 3G or BlackBerry Logo on your homescreen near your Network Signal?
If yes, then ask your service provider that you are facing problem with your BlackBerry Internet Service(BIS) plan (if you have activated).
Hope this resolves your Problem!
If your problem has been resolved then would request you to Click on "Like" and accept as "Solution" so that other Advisors doesnt invest there time on this Message anymore.
Thanks.
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conorgraham wrote:
it just says connection: wifi
That's actually good, you are connected to BIS via your WiFi connection.
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Hi Sampolitis,
If you are having issues with an iPhone accessory, try the troubleshooting steps in this article.
Troubleshooting iPhone, iPad, and iPod touch accessories
http://support.apple.com/kb/TS2634
This article outlines basic setup and troubleshooting suggestions for using Bluetooth accessories with an iOS device.
iOS: Third-party Bluetooth headsets, headphones, and keyboards
http://support.apple.com/kb/ht1664
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http://support.apple.com/kb/TS2802
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Hi All,
I purchased my BlackBerry Curve 8250 from Virgin yesterday. When I bought the phone I was told that I would need to register the phone in order to use the internet, but am unsure how to do this? I have managed to set up the phone so I am currently using my home's Wifi but want to be able to use all of the functions when out and about.
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Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
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PIN: C0001B7B4 Display/Scan Bar Code
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Email and internet not working
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Any help would be great, ThanksKaayt wrote:
So today my email suddenly stopped working. I tried going into email settings but then i get the error message "your device had a problem connecting to the server" and when i try to use my browser i get "unable to connect to the internet, please try again later. if the problem persists please contact your service provider".
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And if it's my phone what can i do?
Any help would be great, Thanks
Hello Kaayt,
Please resend your Service Book. Read this article.
How to clear and refresh the service book database if the BlackBerry smartphone is unable to send or...
Thanks.
Good luck!
Please thank those who help you by clicking the button.
If your issue has been solved, please resolve it by marking "Accept as Solution" -
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