Email and internet not working

So today my email suddenly stopped working. I tried going into email settings but then i get the error message "your device had a problem connecting to the server" and when i try to use my browser i get "unable to connect to the internet, please try again later. if the problem persists please contact your service provider".
I've tried taking the battery out, i've tried option > advanced options > host routing table > register now. But nothing has helped.
I have a curve 8520 and i'm on tesco mobile, is this my phone not working or is it tesco mobile?
And if it's my phone what can i do?
Any help would be great, Thanks

Kaayt wrote:
So today my email suddenly stopped working. I tried going into email settings but then i get the error message "your device had a problem connecting to the server" and when i try to use my browser i get "unable to connect to the internet, please try again later. if the problem persists please contact your service provider".
I've tried taking the battery out, i've tried option > advanced options > host routing table > register now. But nothing has helped.
I have a curve 8520 and i'm on tesco mobile, is this my phone not working or is it tesco mobile?
And if it's my phone what can i do?
Any help would be great, Thanks
Hello Kaayt,
Please resend your Service Book. Read this article.
How to clear and refresh the service book database if the BlackBerry smartphone is unable to send or...
Thanks.
Good luck!
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AEBS has green light but email and internet not working

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I know that you have already attempted to restart the various pieces of networking equipment, but please try the following complete power recycle steps to see if this gets the AEBS to be able to communicate properly with the modem.
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Curve - Email and internet not working

I always use my phone for email and internet and have it connected to the wifi in my house, two days ago it just stopped working. When I try to send an email It says service blocked and the internet just says unable to connect, Ive checked the connections and it says full connected, Ive also tried different wifi locations wirh no success.

conorgraham wrote:
it just says connection: wifi
That's actually good, you are connected to BIS via your WiFi connection.
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3) Then, with the BlackBerry device POWERED ON, remove the battery for a minute, and then reinsert the battery to reboot. A reboot in this manner is prescribed for most glitches and operating system errors, and you will lose no data on the device doing this.
Hopefully that will get things going again for you!
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Blackberry messager and internet not working?

hi i have a bb 8520 my bbm and internet wont work but i still get my text and phone calls how do i fix?

Hi kyleblack
Were these services working before? Have you contacted your wireless provider to verify you have the correct BlackBerry® data plan enabled for your device?
Thanks
-CptS
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Be sure to click Kudos! for those who have helped you.Click Solution? for posts that have solved your issue(s)!

PLEASE HELP! BB CURVE 8520 EMAIL AND BBM NOT WORKING! :(

Ok, i would really appreciate it if someone could help me with my BB curve. i've tried the shop i bought it from and many other people and all ive been told is to send it away to be fixed. i really need my phone every day and dont want to send it away so im trying for a quick fix kind of thing, thanks to anyone who replies.
My blackberry was bought in October 2010 so its not old, from an o2 shop, it was working completely fine and great up until about 1 month ago.
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from this appeared my phone is no longer receiving or sending any emails from or to anyone at all and my blackberry messenger has also stopped working.
i can open my email and bbm but when i open my bbm i type out my message and hit send and the message sends with a tick to show this but the little D for delivered never appears and my friends are not receiving my messages and im not receiving their messages either.
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i know this message is long but i want to give all details so someone can help me properly, ive tred resetting pulling the battery out, deleting and resetting up my wifi and all that, can anyone please help me? thanks so much if you can! its much appreciated! i can upload an image of what my screen says if it helps just let me know!
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Hi, I'd recommend checking to make sure that you still have a Blackberry Data Plan by contacting your Network Provider (i.e O2)

Email and BBM not working

Hi,
My email services and Blackberry messenger are still not working, despite the fact that the disruptions of last week have apparently been fixed. However, I am able to access the internet.
On the setup menu it says that there are two email accounts, but when I click on it, it says that there are no activated accounts and there is only the option for enterprise activation. The Blackberry and 3G sign at the top of the screen are present and in capitals. I have tried pulling out the battery and rebooting. I have re-registered with the host routing table. I have also called my carrier (t-mobile), who have said it is not a problem with them.
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Hi and Welcome to the Community!!
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KB05000Delete the service book for the BlackBerry Internet Service email account from the BlackBerry smartphone
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s-k wrote:
I have also called my carrier (t-mobile), who have said it is not a problem with them.
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Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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Droid Mini notifications for email and text not working

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BBM and Internet not working

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Solved!
Go to Solution.

Hello _vics
Try registering your device to the network to see if any registration message comes to your message box. KB00510 How to register a BlackBerry smartphone with the wireless network. If any message comes let us know.
As you are not connected I doubt it will work , I think you should contact Orange to know about the issue as you are unable to access even internet.
Prince
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If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.

BlackBerry Messenger and Internet not working?

I have just come back of my holidays and i got a message of o2 saying that my blackberry messenger and internet have been ceased, what do i do to get them to work again?

Did they say "why" it was ceased? Unpaid bill? Anything?
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1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
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2. Please resolve your thread by marking the post "Solution?" which solved it for you!
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4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
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PIN: C0001B7B4 Display/Scan Bar Code
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Email and internet not working

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