Email and password Problem
Last week I forgot my password so followed the link to set up a new one and BB said it would email me a link so I can change it. i am still waiting for that email. Today I tried again and BB said it would send me a link to my email address. I am still waiting. I know my email address is correct on my BB 8520 because I have been receiving emails from people. How long does it take for BB to send emails? It also asks me for my password on myPlaybook. If any one replies please keep it simple as I am not a computer person.
Kind regards
Heather
Hello again,
You should follow this KB:
KB26361 How to reset a BlackBerry ID password
Again, the email will not come to your BB. If you set up your BB ID as one that used an email address that you can only access via your BB, then you indeed have a problem and should contact your mobile network provider for formal support...only they can escalate you into RIM to actually reset your BB ID.
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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Due to problems with my original email I changed my apple id email and password months ago. Suddenly it is reverting to my old email. How do I get it to totally forget the original? I have iPhone, iPad and MacBook Pro.
Hey 1Jerry,
Thanks for the question. You'll want to delete and re-add your iCloud account (utilizing the new Apple ID address). When prompted, opt to keep as much information on your device as possible. The following article provides information on how to do so:
iCloud: Change iCloud feature settings
http://support.apple.com/kb/PH2613
Turn off iCloud completely
Depending on whether you want to stop using iCloud on all or only some devices, do one or more of the following:
On your iOS device’s Home screen, tap Settings > iCloud, then at the bottom of the screen, tap Delete Account.
Thanks,
Matt M. -
I have an IPad mini and I changed the Apple ID and the password almost one year ago and, for a while, a message asking me to sign in to ICloud pops- up constantly. My ICloud account is registered with an old email address and password. I do not remember the password to my ICloud account, and ID address that my ICloud account is registered under is an old email adress which is deleted right now (the old mail account is deleted). I don’t have a rescue email adress and I don’t know the answers to the security questions, so I have no way of changing the ICloud password. A message asking me to sign in to ICloud pops up constantly, but I always just hit cancel. However, now I am unable to access Find My IPad. How do I get my ICloud account changed and registered to be under my current Apple ID (email) and password? It is possible to set the device as New Ipad?
Welcome to the Apple community.
If you are unable to remember your password, security questions, don’t have access to your rescue address or are unable to reset your password for whatever reason, your only option is to contact Apple ID Support, upon speaking to an operator you should explain that your problem is related to your Apple ID, this way you will not be charged for assistance, even if you don’t have an AppleCare plan.
The operator will take you through some steps you may have already tried, however they need to be sure they have exhausted all usual approaches before trying to reset your account, so you should try to be helpful and show patience with the procedure.
The operator will need to verify they are speaking to the account holder and may ask you some questions that only the account holder could know, and you will need to answer them if the process is to proceed.
Once the operator has verified your identity they will send a message through to your device which contains an alpha numeric code, which you will need to read back to them.
Once this has been completed they will send an email to your iCloud email address after a period of 24 hours, so you should check that mail is enabled in your devices iCloud settings.
Upon receipt of the email, use the reset link provided to reset your password, after which you should be able to make the adjustments to iCloud that you wish to do. -
How can I change my iCloud email and password?
How can I change my iCloud email and password ? My iCloud password can't open my iCloud account any more
You can change your email address and password at
https://appleid.apple.com/cgi-bin/WebObjects/MyAppleId.woa/
Use the links:
Manage your Apple ID
or
Reset your password
But that requires, that you know your current password, or have set up an rescue email, or know the answers to the security questions. (http://support.apple.com/kb/HT5312)
If you cannot provide these, you will need to contact AppleSupport for help:
only they will be able to help you. See this webpage on how to contact Apple Support in your country: There are either telephone umbers given or an email form:
Apple ID: Contacting Apple for help with Apple ID account security
Explain, that you need help with an account security problem.
You can also try to email the iTunes Support using this form:https://ssl.apple.com/emea/support/itunes/contact.html -
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http://support.apple.com/kb/PH13695
Activation Lock cannot be bypassed, you will have to recover the email and password used to activate it. -
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Michael Black wrote:
Sorry, did not mean to misquote you. Personally, I see nothing wrong with married couples sharing a single AppleID for purchases, and certainly many do. But it's a choice.
Actually, it does bring problem to couples, married or otherwise, when they spilt up. This forum is full of horror stories of splits and then one of the couples "locks" the other out of the Apple ID and in some cases rendering the phones useless (because of activation lock). Pettiness, IMO. But I digress .
I have found Family Sharing to be quite useful and have 4 users in my group and it has worked without a hitch since day one. -
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Sullivan Swede wrote:
Thanks "Old Toad" .... I tried what you suggested: I erased the email accounts, re-booted, re-entered the email settings and changed the the email client to Mail (instead of iPhoto). I still have the message " email server didn't recognize your username/password combination"...... so frustrating and probably something so simple..... but I can't figure it out! I did clean-up everything, cookies/cashes, I did a "Safe Boot", just in case.... still not able to send email via iPhoto, instead I have to drag the photo from iPhoto onto the desktop then attach it to an email.... way too many steps!!!!
And what email client are you using in the successful (if too many step) process?
LN -
my boyfriend borrowed my Iphone and changed my account Apple ID by changed email and password to be his informations. Also he created mail account of icloud that is not my email. Now I've turned my Iphone. So I try to change mail account of icloud to be my mail but it's still his account's icloud. What should I do on this occer???
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Help Me!!Please answer me .
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If you can access the device: Tap Settings -> General -> Reset -> Erase All Content and Settings.
If you can't do that then you need to Restore it as New:
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1. iOS- Forgotten passcode or device disabled after entering wrong passcode
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3. While pressing and holding the Home button, reconnect the USB cable to the
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charge, and then start with step 2 again.
4. Continue holding the Home button until you see the "Connect to iTunes" screen.
When this screen appears you can release the Home button:
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6. Use iTunes to restore the device.
If you don't see the "Connect to iTunes" screen, try these steps again. If you see the "Connect to iTunes" screen but the device does not appear in iTunes, see this article and its related links.
Additional Information:
If you have a problem getting into recovery mode then try: RecBoot: Easy Way to Put iPhone into Recovery Mode.
Note: When using recovery mode, you can only restore the device. All user content on the device will be erased, but if you had previously synced with iTunes on this computer, you can restore from a previous backup. See this article for more information. -
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same problem with me.. please let me know if you find any solution. thanks
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None of this will help....
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You are likely not the first iPad they have had to deal with, the shortest way to resolution may be to ask your host to give his it guys a call. If there is a way, they will know. -
I put in wrong email and password to set up eprint. how do i fix it?
i put in wrong email and password to set up eprint. how do i fix it?
Hello.
It would help knowing which printer model you have.
Cheers.
Wixma.
I am an HP employee.
Say thanks by clicking the Kudos star in the post.
If my reply resolved your problem, please mark it as as Accepted Solution so that it can be found easier by other people.
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