Email and passwords

When I try to get my email it asks for my password but won't take it. I have made sure that it is correct in preferences, etc. No luck. Keeps asking me for the password over and over again.

I have asked a moderator to provide assistance, they will post an invite on this thread.
They are the only BT employees on this forum.
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Please do not send them a personal message, as they may not be on duty for a long time, and your message will not be tracked properly.
For your own security, do not post any personal details, on this forum. That includes any tracking number you are give.
They will respond either by phone or e-mail within 5-6 working days.
Please use the tracked e-mail, to reply, not via the forum. Thanks
There are some useful help pages here, for BT Broadband customers only, on my personal website.
BT Broadband customers - help with broadband, WiFi, networking, e-mail and phones.

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I have an IPad mini and I changed the Apple ID and the password almost one year ago and, for a while, a message asking me to sign in to iCloud pops- up constantly. My iCloud account is registered with an old email and password. I do not remember the

I have an IPad mini and I changed the Apple ID and the password almost one year ago and, for a while, a message asking me to sign in to ICloud pops- up constantly. My ICloud account is registered with an old email address and password. I do not remember the password to my ICloud account, and ID address that my ICloud account is registered under is an old email adress which is deleted right now (the old mail account is deleted). I don’t have a rescue email adress and I don’t know the answers to the security questions, so I have no way of changing the ICloud password. A message asking me to sign in to ICloud pops up constantly, but I always just hit cancel. However, now I am unable to access Find My IPad. How do I get my ICloud account changed and registered to be under my current Apple ID (email) and password? It is possible to set the device as New Ipad?

Welcome to the Apple community.
If you are unable to remember your password, security questions, don’t have access to your rescue address or are unable to reset your password for whatever reason, your only option is to contact Apple ID Support, upon speaking to an operator you should explain that your problem is related to your Apple ID, this way you will not be charged for assistance, even if you don’t have an AppleCare plan.
The operator will take you through some steps you may have already tried, however they need to be sure they have exhausted all usual approaches before trying to reset your account, so you should try to be helpful and show patience with the procedure.
The operator will need to verify they are speaking to the account holder and may ask you some questions that only the account holder could know, and you will need to answer them if the process is to proceed.
Once the operator has verified your identity they will send a message through to your device which contains an alpha numeric code, which you will need to read back to them.
Once this has been completed they will send an email to your iCloud email address after a period of 24 hours, so you should check that mail is enabled in your devices iCloud settings.
Upon receipt of the email, use the reset link provided to reset your password, after which you should be able to make the adjustments to iCloud that you wish to do.

Can't figure out how to change my email and password for the message board...

I did password recovery earlier and ended up with some short (insecure) temporary password. I've wasted WAY too much time looking for a place to update my username and password, but I just can't find it.
Solved!
Go to Solution.

While there is no way to change your username, you can go here to edit your email and password.
http://homesupport.cisco.com/en-us/mysupport/editprofile
The Search Function is your friend.... and Google too.
How to Secure your Network
How to Upgrade Routers Firmware
Setting-Up a Router with DSL Internet Service
Setting-Up a Router with Cable Internet Service
How to Hard Reset or 30/30/30 your Router

BBM email and password

Hi
I am switching from a blackberry curve tto a Z10 . i am trying to retore my BBM contacts.but can't remember the email and password I used. Is there a way to find this out?

How to change or reset the BlackBerry ID password
You have to remember either the BlackBerryID password, or the secret question answer. Without either, you're stuck.
Your choices are:
--Use another email account to create an entirely new BlackBerryID (with which you will lose access to any purchased apps using the "forgotten" first BlackBerryID, or
--Find the initial email you were sent to confirm the initial BlackBerryID, and in it is a link to click to cancel and delete the account. Click on that, delete the account and then you can use that same email to create an entirely new account.
Good luck.
http://www.blackberry.com/btsc/KB26361

Can u have more than one apple device under the same email and password?

i installed find my iphone on my ipod because my friend lost her ipod but when i went to find it it pulled up her ipad which is under the same email and password... is there still a way i can find it?

No

How do I stop firefox from keeping my email and password online for facebook?

how do I stop firefox from keeping my email and password online for facebook?
== This happened ==
Every time Firefox opened
== in the past week

If you are not on Windows then see [http://kb.mozillazine.org/Menu_differences]
See [[Options window - Security panel]]
See also:
* http://kb.mozillazine.org/Deleting_autocomplete_entries
* http://kb.mozillazine.org/Password_Manager

I created an Apple ID for iTunes using a work email address and left that company before I had an opportunity to change the email and password for that account. How do I change the email address to a new one that I can access?

I created an Apple ID for iTunes using a work email address and left that company before I had an opportunity to change the email and password for that same account. Now I can't seem to login to that account and I can't choose the option for forgot password because it will send email to the old workplace. How do I change the email address to a new one that I can access?

If you remeber the password to that Apple ID then follow these steps
1 - Make sure you have an email address that is NOT an Apple ID
2 - Go to AppleID.Apple.com
3 - Where it reads Manage Apple ID - Sign in
Once you are signed in want to make sure the email address you are wanting to use is NOT set up as a "Recovery/Rescue" email for this account.
[To check this - Main page where you see Primary ID - below do you see the email address you want to use listed towards the bottom? Yes - Delete / No - Good ./. If made any adjustments "Save" Next on the left select "Password & Security" - Answer your security questions you set up "if you have any" then scroll towards the bottom and check to see if you see the email address you want to use. Yes - Delete / No - Good] <-> Also you can change your password on this page as well. Any adjustments made "Save"
Once this is done go back to the main page where you should read "Primary ID" and change the email address that is showing to the new email address youo want. "Save" Done
I learned this not to long ago and worked for me. Hope this helps you!

Can I change my email address and password on itunes but still open it with the old email and password since my husband has and uses the other email account?

Purchased iphone years ago using our only email address and recently this year my husband finally decided to get the iphone 4 using our email with no intentions on syncing it to computer. In July I purchased the iphone4 and just recently installed the upgrade ios5 and since then decided to get my own email address but all my devices and itunes account is under our email address and not my new address. Now he decides to upgrade his phone to ios5 and now we get each others new apps, music and if we get texted though imessage. I assume this is because we have the same email and password account.
How can i change the itune account to my new e-mail address, but my husband keep the same itunes login all on one itune account? or is this possible?

If you change the primary email, you must use that one to login in with, as the primary email IS your AppleID.
If you go to https://appleid.apple.com you can login and change your information for your AppleID account, but you will see that the AppleID = primary email address. So, no, there is no way to change that, and still have your husband log in with the old AppleID/email.
Your husband can still use your AppleID after you change the email addres, just using that new email and password (ie. you can both still use the same AppleID, but it now will defacto be your new email address).
Or, if it is just a means to avoid the collisions of iMessage texts, just have your husband create his own AppleID just for use with iMessage. You can still both use your AppleID for the iTunes and App stores, but in the iMessage settings, he can use his own AppleID instead of yours.
In short - you can each have multiple AppleIDs, and you do not have to use the same AppleID for both purchases, syncing and so forth AND iMessage - iMessage settings can use a different AppleID from the other things.

How can I get iTunes on my I-TV to recognize my new email and password?

How can I get iTuens on my Apple TV to recognize my new email and password? I changed it months ago and it works on my other devices but not apple tv. Thanks.

Sign out of the old Apple ID and sign in with the new one.
Hopefully the Apple ID was merely updated instead of a new one being created.

I shared an ipod 5th generation with my ex partner and she set it up with her email and password. how can i change it for my password and email address so that i can wipe it and start again?

i shared an ipod 5th gen with my ex partner and she set it up with her email and password. i have the ipod now but no password and would like to put it on my email and password so that i can wipe it clean and start again, any ideas?

The iPod isn't tied to an Apple ID, but is likely tied to an iTunes library. If you want to set it up as a new iPod (as if you were just pulling it out of the box), restore it to factory settings in iTunes.
Restoring iPod to factory settings
B-rock

I have attempted to upgrade os4 to os7. icloud has taken an old expiered email address for which i do not know the password. It will not recognise my current email and password with itunes. Any help appreciated

I have attempted to upgrade os4 to os7. At the end, it threw an error that i had to turn off "Find my iphone" on my phone, which seems to be impossible at that stage as i could not access beyond the upgrade screen.
I thin chose to set up as new iphone, but icloud has taken an old expired email address for which i do not know the password. icloud will not recognise my current itunes email and password, so i now have os7 but am unable to restore from my itunes back up.
Desperately need help please... Any help appreciated
Thankyou

If you don't know your password, don't know your security questions and don't have a rescue address or don't receive a reset email, you should contact AppleCare who will initially try to assist you with a reset email or if unsuccessful will pass you to the security team to reset your security questions for you.
If you are in a region that doesn't have international telephone support try contacting Apple through iTunes Store Support.

How can I change my iCloud email and password?

How can I change my iCloud email and password ? My iCloud password can't open my iCloud account any more

You can change your email address and password at
https://appleid.apple.com/cgi-bin/WebObjects/MyAppleId.woa/
Use the links:
Manage your Apple ID
or
Reset your password
But that requires, that you know your current password, or have set up an rescue email, or know the answers to the security questions. (http://support.apple.com/kb/HT5312)
If you cannot provide these, you will need to contact AppleSupport for help:
only they will be able to help you. See this webpage on how to contact Apple Support in your country: There are either telephone umbers given or an email form:
Apple ID: Contacting Apple for help with Apple ID account security
Explain, that you need help with an account security problem.
You can also try to email the iTunes Support using this form:https://ssl.apple.com/emea/support/itunes/contact.html

I've changed my email and password for the apple id on my laptop, but the iphone still has old email address as apple id so i can't get on to itunes on the phoneto but anything - help!

I've changed my apple id email and password on the laptop and now when i go to my son's iphone which uses the same account for itunes it's still showing the old email address and won't accept either the new or the old password - help! he wanted to buy a film for a long car journey tomorrow and we're stuck! Any advice gratefully received - how do i get that iphone to recognise the new apple id? Thanks

Its very simpul bro, all u have to do is to Go in Settings of iphone, go to store. U will find ur apple id their. Make it forget, re enter ur id and new Password. And u are all done, enjoy using App store

HT5625 Here's my story: I "signed out" of my account on my IPAD. Then I DID NOT hit "create a new ID" - I simply filled in the top information with new email and password (the ipads new owner) - this got all set up but now when it wants to update anything

I gave my second IPAD to a friend.
I also recently changed the email associated with my own account
because I will be moving and will be unable to use that address much longer...
now I am not yet sure I can update my own apps (will it ask for old email and password?)
on the given IPAD - with the new Apple ID and password it is asking for
my present but soon to be disabled email with password - but it does not
recognize the password (i dont think it will recognize it when i upgrade as well!)
QUESTION
How do I straighten this mess out to be able to update all future apps on two
iphones and two ipads each having one different their separate Apple IDs?
and how can I get it to recognize the password that was at one time associated
with that email address
WSD

Apps are forever tied to the Apple ID under which they were purchased. If your friend wants to be able to manage apps on their device using their own Apple ID, they will need to delete all the apps purchased using your Apple ID and buy their own.
Hopefully, you just updated your own Apple ID with the new email and didn't make the mistake of creating a new Apple ID. If you created a new ID, stop using it now, don't buy anything using it and go back and update the ID under which you purchased your apps.

Apple TV does not recognize my Apple account username (email) and password, but ITunes, my iPad and iPhone does. I have rest my password three times, same results. Also, ATV says my computer is not authorized, but I-Tunes says it is.

Apple TV does not recognize my Apple account username (email) and password, but iTunes, my iPad and iPhone does. I have rest my password three times, same results.
ATV says my computer is not authorized, but i-Tunes says it is.
I have i-Tunes open on my computer and have entered i-Tunes store, ATV says it can't access the store. Both on the same network!
I am so frustrated with this system! All these problems with Apple TV are not the end but the beginning.
In i-Tunes, songs are lost when they have not been moved. I lose whole albums I have ripped from CDs to iTunes
An audiobook book in two files are in the library but only one file is recognized by iTunes when I try to play it or transfer it to my iPhone

I Am having the same issue. Ie on the password issue.
I Am using a Macpro though.
i Have had no issues with the setup until recently.
However I think the hard drive is starting to fail as it keeps on losing the wireless connection and gas been stuttering a lot on playback.

HT201441 hi freinds i bought a 4g iphone second-hand i earsed the phone but now when i open it requsting an email and password of the privous owner to be active what can i do in this case i don't now the the iphone's owner please help

hi freinds i bought a 4g iphone second-hand i earsed the phone but now when i open it requsting an email and password of the privous owner to be active what can i do in this case i don't now the the iphone's owner please help

Then there's nothing you can do. Only the previous owner can help you. They must either provide the ID and password, or erase the phone and remove it from their account as explained in the article you were reading. There's no way around this.

Email and passwords

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