Email and sim problems, loosing confidence in my Z10.

Hi, Can anybody assist With some theory behind some issue that a few people seem to be having but I am yet to fins a solution for either.
1 Email continually asking for password to reactivate.
I have several email accounts routing into my Z10 but my main one ( a Gmail account ) keeps dropping and re asking for password.
I can't get my head around if this is a Rim or Google issue, but I have other gmail accounts coming in to my phone but only one is effected, this is the account I synch my contacts and calendar to as well.
2 Sim card keeps dropping out.
With out realising until some one contacts me another way saying they have been trying to call I look At my phone to find a connection error - sim card error mm#3.
Again I have seen many people suffering this same issue but no fix.
Is this a sim card issue or a Rim issue.
At the moment as I am very reliant on my phone, I think should I just cut my loses and buy a different phone?
Any help would be greatly appreciated.
Colin

Hi and Welcome to the Community!
coleplant wrote:
1 Email continually asking for password to reactivate.
This is well documented...refer:
KB34651 Gmail account on the BlackBerry 10 smartphone becomes invalid intermittently with the error "Your login information for IMAP server [imap.gmail.com] has changed or is incorrect. Please check your account settings."
It is also known to happen with some older OS levels, corrected in newer versions. But, you've not said at all what your OS level is, so there is no way to determine if this is causal or not for you.
coleplant wrote:
2 Sim card keeps dropping out.
Yup...also reported a lot. So far, I'm not sure if there is any root cause known...but replacement of the SIM card has been one method folks have used to resolve this issue.
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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Email and sim problems, loosing confidence in my Z10.

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