Email App does not recove emails, but can send

The Email app stopped receiving email a few days ago. I'm using a Verizon FIOS email account. I have checked with FIOS support and there are no known issues on their end. I checked and double checked the outgoing email settings and they are correct. Even when setting them up there are no errors and everything looks fine. But no incoming email at all. A refresh does nothing, and no errors. Anyone have any suggestions on how to fix or what might be wrong?

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