Email app on Sony Xperia Z1 not working

the previous day, everytime i pressed the email app, a message came up on the screen saying 'sync not working'
today everytime i press the Email app on the phone, a message comes up with 'Could not open connection to server'
It will not let me go any further once the message disappears so i am unable to delete the email accounts or have a look at the settings. i have rebooted the phone and tried stopping the email app and exchange services app from the settings. however they still sometimes reappear in the list of apps that are currently running.
i want to avoid doing a factory reset. can anyone help?
thanks

Hi,
If an Email account has been added to your phone, you should be able to find it via Settings > Accounts > Email/Exchange ActiveSync > Tap your account > Menu button > Remove account. Try to remove your accounts and configure it again to see if it works.
 - Official Sony Xperia Support Staff
If you're new to our forums make sure that you have read our Discussion guidelines.
If you want to get in touch with the local support team for your country please visit our contact page.

Similar Messages

  • My Sony Xperia SP not work after root

    hi all. how i can i do, on my xperia SP after i root it .My phone just on show logo Sony on black srceen .How can you help me ? 

    Now it ok, but I need to install my Khmer unicorn fonts. How I install it without root?

  • The email id on my icloud is not working . i donot have acess to this as well. so i am unable to download apps. i cannot even set up new email id as it asks for previous password. is there any otherway i can download apps to my phones

    the email id on my icloud is not working . i donot have acess to this as well. so i am unable to download apps. i cannot even set up new email id as it asks for previous password. is there any otherway i can download apps to my phones

    You need to ask Apple for assistance with getting back into your old ID. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to resolve this issue through the Account Security team, fill out and submit this form.
    (118441)

  • Email notifications are the only thing NOT working!!!

    Email notifications are the only thing NOT working!!! Everything is set up correctly. The form works and the person submitting gets a message, but I don't. I tried 3 different email addresses and still not working. Any real fix for this?

    Hello:
    Try resetting the PRAM.
    Barry

  • I bought Iproxify throught app store and it does not work. I contacted the creator but I have not had any answer. What can I do to get my money back? and please take him down.

    I bought IPROXIFY throught APP STORE and it does not work. I contacted the creator and he has not answered.
    How can I get my money back? and please take him down of your page as we (users) think that we are buying products that worked backed up by MAC.
    Looking forward for an answer in order to keep buying in APP Store

    This article may clear up some confusion you may have regarding third party developers and Apple.
    The Mac App Store Discussion, what is it for?

  • I downloaded iSpeakit from the app store. It does not work. How do I get my money back?

    I downloaded iSpeakit from the app store. It does not work. How do I get my money back?

    First, contact the developer for support and suggestions. If they cannot or will not help, go here:
    http://www.apple.com/support/itunes/contact/
    and follow the instructions to report the issue to the iTunes Store.
    Regards.

  • U10i sony ericsson speaker not working...need help

    u10i sony ericsson speaker not working...need help...thanks

    Anyway thanks... Yesterday my handphone drop again,than the speaker suddenly recover.

  • TS1702 Certain apps on my iphone are not working since the IOS 6 update, all at tempts to resolve this issue have failed. Any suggestions

    Certain apps on my iphone are not working since the IOS 6 update, all at tempts to resolve this issue have failed. Has anyone got any suggestions. Thanks

    If you don't tell us what solutions you've already taken, we're probably going to waste a lot of time telling you to do things you've already done.

  • Send email when ownership is assigned' is not working

    Send email when ownership is assigned'
    is not working
    even though this option is disabled designer workflow task creation sends an email to the user when task is assigned to the user.
    We have october CU updates 2013.
    MCTS Sharepoint 2010, MCAD dotnet, MCPDEA, SharePoint Lead

    Hi Amit,
    Per my knowledge, if the task is created from a workflow, then you may use the task actions in the workflow.
    And some task actions will send an email to the user who the task is assigned to, so the email is sent from the workflow and it is not sent from the option “Send email when ownership is assigned”.
    If you are using 2013 workflow, the send email action cannot be prevented from the workflow.
    If you are using 2010 workflow, you can go into the task process to delete the Send an Email action.
    https://support.office.com/en-nz/article/Use-the-task-process-editor-for-approval-workflows-8680b4a4-36b1-441c-b070-e515976078aa#__toc264538566
    Thanks,
    Victoria
    Forum Support
    Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Subscriber Support, contact
    [email protected]
    Victoria Xia
    TechNet Community Support

  • Why iMessages, facetime, app store, etc  I do not work in maverick? please solution  thanks

    why iMessages, facetime, app store, etc  I do not work in maverick? please solution  thanks

    Philip, many people have talked about this "blue lego" problem, but you are the first to explain it (migrating to Intel) that brings clarity to the issue. The Business and People widgets use small "webkit" plugins in order to do their work. However, the plugins on the PowerPC versions of these widgets are NOT Universal, and thus will not run on an Intel Mac.
    Typically, this should never be an issue because an Intel Mac comes with widgets already installed (the Universal versions of these widgets, which include Universal versions of these plugins).
    However, if I understand you correctly, you "migrated" your old files from your PowerPC Mac to your new Intel Mac. Is it possible you overwrote your Intel OS X default widgets (the 18 widgets in [Hard Drive]/Library/Widgets) with the versions from your old PowerPC Mac during this migration?
    If so, then that is the source of your problem: you replaced your Universal widgets with PowerPC widgets. The solution is to reinstall your widgets from the Installer that came with your new Intel Mac. You can either re-install OS X entirely, or use Pacifist to just install those overwritten widgets.

  • Looks like updates via the App. store update option is not working again. Comments?

    Looks like updates via the App. store update option is not working again. Comments?

    There are a number of other threads from people reporting a problem with a blank Updates tab in the App Store app - it looks like there is a problem at Apple's end which they need to fix.
    Some posts are suggesting that you if you go into the Purchased tab in the App Store app you might be able to update the apps from there, though you will need to scroll through the list to find those with updates and individually update them.

  • My phone was stolen, what can I do to recover? He is off then the app "Find My iPhone" is not working. I'm desperate, because not even finished paying and is ma warranty.

    My phone was stolen, what can I do to recover? He is off then the app "Find My iPhone" is not working. I'm desperate, because not even finished paying and is ma warranty.

    For Find My Phone to work, you must first turn it on in Settings > iCloud before the iPhone is stolen, and the iPhone MUST be turned on and connected with the Internet.  If not, it is not possible to locate it.  Report the theft to the police, change all passwords associated with accounts on the iPhone, contact your carrier in case the can blacklist it.

  • I forgot the icloud password and the email address to recover it is not working anymore plz help me

    i forgot the icloud password and the email address to recover it, is not working anymore plz help me
    i want to erase the iphone but i cant without writing the i cloud password

    iForgot iCloud Password

  • HT1689 My itunes store app on my iphone does not work.

    My itunes store app on my iphone does not work. It flashes on, then immediately off and back to the homepage. What is the solution? Can I de/re-install? I'm not sure how to do that since no "X" shows up in the top right corner anymore....

    Hi mixterart,
    Thanks for using Apple Support Communities. If you're not able to access the iTunes Store app try restarting/resetting the iPhone:
    iPhone, iPad, iPod touch: Turning off and on (restarting) and resetting
    http://support.apple.com/kb/HT1430
    Also, in case it is helpful, the new way to close apps is explained here:
    iOS: Force an app to close
    http://support.apple.com/kb/ht5137
    Cheers,
    - Ari

  • Widgets and features in Sony Xperia phones not available in Sony Ericsson Xperia Phones

    HI All,
    I am using the Sony Ericsson  Xperia Neo V and my friend is using the Sony Xperia Sola.
    Widgets and features that are available in Sony Xperia phones are not available in Sony Ericsson Xperia Phones even after upgrading my phone to android ICS.
    Can any one please tell me, Why this difference.
    Or
    Is their any way to get those features ,easy shortcuts to some frequently used settings and nice widgets
    Finally. If these are not available for sony ericsson mobiles . Please do give us those features as an separate update.
    Thanks
    Lokesh.

    Hello lokeshkumarn
    You are right, unfortunately some apps are made available only for certain models, also some carriers may request some apps to be included or be left out of their custom firmware.
    Most of the additional widgets and apps are available in the Play store for you to download.
    Francis.

Maybe you are looking for