Email attachements will not load in New Email, but load in reply

I create a new email, to a person in outlook office 365, It will not load and attachments or pictures. If that person sent a email, I can go to reply and attachments load not a problem. Only in new email it will not load.
jack walsh

Hi Jack,
As S.Sengupta said, please submit a new case on Outlook support forum as they will be more professional on your issue:
Outlook IT Pro Discussions
http://social.technet.microsoft.com/Forums/office/en-US/home?forum=outlook
The reason why we recommend posting appropriately is you will get the most qualified pool of respondents, and other partners who read the forums regularly can either share their knowledge or learn from your interaction with us. Thank you for your understanding.
Regards,
Kelvin hsu
TechNet Community Support

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Email attachements will not load in New Email, but load in reply

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