Email attachment are not opened regardless of source or app used for opening

This topic is bothering so much that I may have to decide to go windows of android. Which is almost the last thing on earth I would like to do.
At home I work with an iMac. We have 4 ipads ranging from 2 to retina big and small and we have 3 iPhones.5 and newer.
every thing within the Mac / iOS communication works ok as long as you do not receive microsoft office content or pdf's on your iOS apparatus because they simply do not open.
Over the last year I have reported this issue 2 times to apple, even higher up in the service chain, however without success. I have tried everything proposed in fora and help desks of many kind but the solution is not coming. Apparently I am in 2014 one of the few ringing this bell.
Factory reset, piece for piece re installment of apps shows no result other 1 day positive results but thereafter without adding further apps again no correct receipt. Changing the preset for outgoing email at outlook on work of has not altered things. The same applies to various colleagues.
Honestly speaking this cannot be the purpose of Apple : frustrating the communication with the most used business software in the world: office and acrobat.
if I was retired enjoying my grandchildren and other family and friends i would probably not bother. I work hard, travel a lot and my iPhone and iPads receive no attachments from clients, colleagues etc. if no solution is found in the next coming months desktop will become windows only, laptop will be windows surface 2 and phone, not sure yet, perhaps also a microsoft apparatus, to get rid of my work related communication problems.
this is a last cry for help.
hope someone out there is my little helper to get me through my busy days,
mother please, no more of this, outside the door, there is much more. What a drag it is getting on.

Robert,
I have a gmail account. But no android phone. When I am traveling all my email traffic comes in via apple email. Gmail does not accept exchange boxes.
A solution might be to set my exchange boxes at work to retransmit every thing to gmail and then open it on gmail, but I want apple to take this problem serious. They are loosing frustrated apple adepts.
Sanebox might be a solution. I will give a try.
Thank you,
Ton

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----boundary_2477_75fa3d73-56de-4948-ad82-6588f3a35b95
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