Email attachments not displaying

Recently I've noticed my iPad and iPhone both have issues displaying the same files - jpg and png - when they are sent as email attachments. I've tried from different accounts to different accounts (I have both Gmail and MobileMe email on my iPad, iPhone and Mac), and the files display correctly on my Mac in both Mail and Preview. But on my iPad and iPhone I just get a little blue question mark. Trying to save the image just saves the little blue question mark.
Anyone got any suggestions? I've tried restarting the devices, deleting/readding email accounts, and modifying/resaving/converting the images on my Mac with both Preview and Photoshop... none of which makes any difference. And yes, I have "Load Remote Images" on in Mail Settings.

I have the same problem I get a email from my security DVD with jpeg attachments and it shows and old picture.  It seems the iPad is stuck on the old picture. This happens only on the iPad other devices download correct image.

Similar Messages

  • I have an issue with some PDF documents   some MS Office documents, notably MS Word when received in eMail as attachments not displaying on iPhones, iPad 2s

    Hi,
    I have an issue with some PDF documents & some MS Office documents, notably MS Word when received in eMail as attachments not displaying properly on iPhones, iPad 2s & new iPads?
    PDF docs - areas of the doc only show as grey splotches regardles of viewer
    MS Word Docs -
    inserted graphics don't display at all,
    tables & lists especially with borders are broken &
    tables & lists missing the borders &
    tables & lists missing the 1st 1-2 lines of the lists/tables.
    This is replicated on iPhone 4s, iPhone 4Ss, iPad 2s, iPad new (x2)
    It certainly happens in iOS 5.1.1 & iOS 5.1
    We believe it all worked aok in iOS 5.0.1(?) & prior
    There is no problems reading/seeing these PDF & Word docs on anything other than iDevices.
    This is rather critical for us & if not quickly fixed/rectified will prevent us from further purchases of these devices
    Rolling back to iOS 5.0.1 or prior I believe isn't possible because of the BaseBand update(?) & isn't much of an option because of the quite noticeable Battery/Charging/WiFi improvements in 5.1 & 5.1.1

    Hi,
    I logged a call with AppleCare & have since had explained why this occurs (some time ago)
    I'll try to explain what was indicated to me.
    iOS has a limited Font Set & this affects what PDFs can display. You need to use iOS supported fonts in your PDFs to see/read them properly  
    These supported fonts are indicated here => http://support.apple.com/kb/HT4980
    Regards MS office docs, iOS doesn't have much of an API to work with MS Office documents at all so is stuck with 3rd Party Apps to try to do it.
    Unfortunately Mail in/on iOS uses the API to attempt to open/use MS Office attachments unless you tell it to use an App to open the attachment.
    I have had success opening & reading MS office docs now with CloudOn, but find it slow & very awkward to use.
    Not too sure if this helps others, but at least it explains why this is occurring

  • Apple Mail software - email is not displaying in folder

    I kept thinking it was something I was doing wrong (and it may still be!).
    I have Apple mail (my own domain, not Google's email system)...and my folders are kept in the cloud (Apple's cloud).
    Ever since I went to Mavericks when I try and browse through my folders the emails are listed there but clicking on an email does not display its contents. It is  a blank screen. My in-box is always fine. But my folders I sort mail into… a list with blank for the individual email's contents.
    I read through the forums and the best I could find was that the email folder needed to be rebuilt. But doing so only worked temporarily. If I quit my email and go back in, same problem. And it's also really, really slow in displaying the list.
    Very odd.
    ><({(º>  

    Figured it out...
    Turned out iCloud does not like odd characters in the front of folders.
    I had Tildes in front of special folders and folders with older projects and clients.
    Once I removed the Tilde everything got a lot better.

  • Overnight, text body of emails will not display for messages in inbox-only the from and to and a subject line displays. Draft messages in Ipad display fully. Inbox emials display fully on my main  Dell computer and my Iphone. Any ideas?  Duanekot

    Overnight, the taxt body of emails will not display for all messages in the inbox.  Only the From and To and a subject line display.  All messages in my Draft Mailbox display fully. Also, all emails in my Dell laptop and my Iphone display fully.  Any ideas?? Duanekot

    See if this helps .... Reset the iPad.
    Hold down on the sleep and home buttons at the same time for about 10 seconds until the Apple logo appears - ignore the red slider bar - let go of the buttons and let the iPad start up. Then check your emails.

  • Some HTML Emails Do Not Display Properly

    Recently, some HTML emails do not display properly in Mail. All I see is HTML. Yet, 98% of my HTML emails render properly.
    Any thoughts on why this happens with some emails? Is it a Mail issue or are these emails not coded properly?

    Hello Tony.
    Could be a combination but since Mail renders 98% of of all HTML messages properly (using Safari as the engine), this indicates it is a coding problem.
    I'm not a big fan of using HTML with email since it introduces a number of problems. If everyone used Plain Text for message composition, the majority if not all problems experienced with email would be eliminated.

  • Some PDF files and other emails do not display the whole page. Is there a way to change that?

    Some PDF files and other emails do not display the whole page. Is there a way to change that?

    If an app does not behave as expected, try closing the app completely and reboot the iPad. It appears as though you have the original iPad. It helps if you list your iPad model and the iOS that you are running.
    Tap the home button once. Then tap the home button twice and the recents tray will appear at the bottom of the screen. Tap and hold down on any app icon until it begins to wiggle. Tap the minus sign in the upper left corner of the app that you want to close. Tap the home button twice.
    Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up.

  • Hosted Email pages not displaying correctly

    Hello
    Ive tried searching this forum but didnt have any luck.
    My issue is this:
    I have a .Mac account and i usually make my newsletters for email in iWeb.
    I host it to my server space on .Mac.
    It displays correctly in Safari and even when i send it to myself in Mac MAIL.
    However, ive just started using an email client so that i can send my html emails to all my database contacts in one go.
    Im using iContact for this.
    Within iContact i can create an email by simply adding a web adress (pointing to my page on my server)
    The problem is that when i send it to a GMAIL, HOTMAIL, YAHOO and probably other email apps besides MAIL...all the email does not display fully.
    Images are missing, text is all over the place etc
    I cannot figure out what i could be doing wrong.
    Any help would be appreciated as im not sure whether this is an iWeb or iContact issue....or just me
    Regards

    Have you sent HTML emails to GMAIL, HOTMAIL and YAHOO accounts successfully before? Are those services capable of handling HTML formatted email? Not all email clients can handle that type of email.
    OT

  • Enbedded pictures on AOL email will not display, yet does on Internet Explorer?

    Enbedded pictures on AOL email will not display, yet does on Internet Explorer?

    If you increased the minimum font size then try the default setting 'none' as a high value can cause issues like you described.
    * Tools > Options > Content : Fonts & Colors > Advanced > Minimum Font Size (none)
    * Tools > Options > Content : Fonts & Colors > Advanced > [X] "Allow pages to choose their own fonts, instead of my selections above"
    See also [[Websites look wrong]]
    If you need to increase (or decrease) the font size on websites then look at the NoSquint or Default FullZoom Level extension.
    * Default FullZoom Level - https://addons.mozilla.org/firefox/addon/6965
    * NoSquint - https://addons.mozilla.org/firefox/addon/2592

  • I don't know what happened, all of a sudden, the content of here body of my email is not displayed. I can only see the preview lines. I must have inadvertently touched some thing, any idea what happened?

    I don't know what happened, the body of my email was not displayed any more. I must have unknowingly pressed something on my I Pad to cause this to happen ? I can read the preview lines ok, but not the mail itself, any idea how to fix this?

    Try a reset by pressing the home and sleep buttons until you see the Apple logo, ignoring the slider. Takes about 5-15 secs of button holding and you won't lose any data or settings.
    Or...
    Double tap the home button to bring up the Recents List
    Tap and hold any icon until it wiggles
    Press the red to delete the Mail app
    Press the home twice button when done.

  • Email text not displaying normally / links within email not functionin​g

    All of a sudden, emails are not displaying normally; symbols and numbers are interspersed within words of emails, no graphics, no functioning links within emails on my BlackBerry Curve 8530.  Verizon Wireless suggested I upgrade to a different phone.  That's helpful.

    Have you sent HTML emails to GMAIL, HOTMAIL and YAHOO accounts successfully before? Are those services capable of handling HTML formatted email? Not all email clients can handle that type of email.
    OT

  • Pdfs sent as attachments to email do not display comments made to pdf prior to sending

    What is the trick to getting pdf attachments to display comments when viewing on ipad?

    We solved this problem by changing r60mail.sh. We changed r60mail.sh into a Perl script, and used the MIME::Lite module of perl to send out the report as an attachment.

  • Email attachments not viewable

    I have my work email from microsoft exchange set up on my pearl.  When I view emails w/an attachment & attempt to view or download tha attachment my device states that I will not be able to view the attachment.  I have documents to go standard activated on my device but this does not help.  I get a lot of email attachments but am not always @ my pc.  Do I need to purchase another type of software to view attachments.
    Thanks

    Hi and Welcome to the Forums!
    You say this is your work email -- do you know if it is BES? BES is something that your firm may have that integrates your BB with the corporate email system and handles all communications between your email system and your BB. If your calendar and contacts are synching OTA, then you are likely on BES. If you are on BES, then it is also likely that your BES admins have set a policy for no attachments (yes, they can do that)...and only they can fix it. Even if they didn't put such a policy in, they have control over your BB and must address the situation.
    Occam's Razor nearly always applies when troubleshooting technology issues!
    If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
    Join our BBM Channels
    BSCF General Channel
    PIN: C0001B7B4   Display/Scan Bar Code
    Knowledge Base Updates
    PIN: C0005A9AA   Display/Scan Bar Code

  • Exchange email HTML not displayed

    Just have my Z3C for a couple of days.
    I installed my exchange account on the phone and sync of agenda, contacts and email seems to work.
    Only for email I have the problem that HTML messages are not displayed blanc text box), plain text messages are displayed and attachments can be downloaded.
    On my old samsung galaxy S3, my emails are displayed perfectly so I think it is not the outlook exchange server that is to blame.

    I'm glad that you figured out a way to get it to work  
    "I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

  • Upgraded to ios6 on my iphone 3gs and email is not displaying images. It has a blue box with a blue question mark inside

    I just upgraded to ios 6 on my iphone 3gs and I noticed on a couple of incoming emails that the images and information are not being displayed. There is a blue square box with a blue question mark inside. I already tried to press the home key and power key to restart. The email still does not display correctly. I went on my laptop to retrieve that same email and I was able to see the graphics and information, so the problem is on the iphone. I received two emails like this, so I'm missing all the important information. I also tried to retrieve my email through the internet browser and I still have the same problem. Any suggestions? Thanks!

    I forgot to mention that I have an Ipad 2 also and I can view the email information on there also. I received an email from Party city and it said to click here to print out the coupon. So I click the coupon and there is the little blue box with the question mark. This is the first time I've seen this happen, as I have printed out the coupons before. Maybe it has to do with the IOS6 update, because this just started to happen right after the update.

  • CRES html email attachments not working after upgrade to Exchange 2010

    We have just upgraded from Exchange 2003 to Exchange 2010.  No other changes have been made to our network.  No changes were made to user workstations.  Now when users receive emails from Cicso Registered Envelope Service the HTML file attachments seem to be damaged.  It seems as if Exchange 2010 is stripping part of the HTML attachment.  The final error is "Incomplete Payload".  Please let me know if you have any suggestions.

    I'm sorry that you're having problems. Can you answer these questions so that we can better help you?
    What "Adobe update" are you referring to?  Adobe Flash Player? Adobe Reader? Something else?  (Adobe produces countless products/services, so we need to know what got updated on your computer.)
    Are you using the Adobe Send service? Note that you posted your question in a forum that's used for suggesting new features for that service.
    Can you attach other files to emails, but not just PDFs?
    What email program are you using?

Maybe you are looking for