Email attachments not viewable

I have my work email from microsoft exchange set up on my pearl. When I view emails w/an attachment & attempt to view or download tha attachment my device states that I will not be able to view the attachment. I have documents to go standard activated on my device but this does not help. I get a lot of email attachments but am not always @ my pc. Do I need to purchase another type of software to view attachments.
Thanks

Hi and Welcome to the Forums!
You say this is your work email -- do you know if it is BES? BES is something that your firm may have that integrates your BB with the corporate email system and handles all communications between your email system and your BB. If your calendar and contacts are synching OTA, then you are likely on BES. If you are on BES, then it is also likely that your BES admins have set a policy for no attachments (yes, they can do that)...and only they can fix it. Even if they didn't put such a policy in, they have control over your BB and must address the situation.
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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END;This is working, but the problem that i have is that the attachment differs depending on the mail client.
Using thunderbird i can see in the header of the mail that there is an attachment and when opening the message i can see the attached file, but when i send this to an gmail account the header doesn't show an attachment and the body of the mail contains a file 'noname'.
If i send multple attachments these are viewed correctly from thunderbird but the gmail account tends to show them as one 'noname' file which is the whole block of the email.
Teo

This is not a database issue, but probably more a question of correct MIME format.
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Solved!
Go to Solution.

in mail settings there is an option to donload attachments, do you have that set?
What version of Exchange?
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