Email being blocked and whitelist denied - HELP?
Email to verizon.com (.net too) are being blocked by the anti-spam system. I submitted whitelist requests, but just get automated messages in return saying the IP is dynamically assigned. It's not, I've had the same IP on that server for well over 1 year. No spam is going out from the system, and SPF, PTR records are correct.
Who can I contact to get mail flowing for customers? One of the sites I host is owned by a local Verizon customer, and he can't even get his own web site emails when someone makes a purchase from him. Very frustrating!
Any help appreciated.
Solved!
Go to Solution.
Your issue has been escalated to a Verizon agent. Before the agent can begin assisting you, they will need to collect further information from you.Please go to your profile page for the forum, and look in the middle, right at the top where you will find an area titled "My Support Cases". You can reach your profile page by clicking on your name beside your post, or at the top left of this page underneath the title of the board.
Under “My Support Cases” you will find a link to the private board where you and the agent may exchange information. This should be checked on a frequent basis as the agent may be waiting for information from you before they can proceed with any actions. To ensure you know when they have responded to you, at the top of your support case there is a drop down menu for support case options. Open that and choose "subscribe".
Please keep all correspondence regarding your issue in the private support portal.
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Hi i have problem in my security question email is blocked and i cant rested my security question in second emial becouse i cant see this linked
You need to ask Apple to reset your security questions. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to call, fill out and submit this form.
(117310) -
How can i change my primary email if my recently primary email is blocked and unreacheble
Verify your email address.
Please verify the email address associated with your Apple ID.
Verify your email address.
A verification email was previously sent to ********** We can resend the verification email to the same address, or if this address is incorrect you can change your Apple ID and email address.
Apple ID and Primary Email Address***********
in order to change it i need to verification of this email address, my email addres is been locked by microsoft.
"It looks like someone else might be using your account
To help you—and only you—get back into **********, we need to verify that it's yours."
for some technical issues i cannot verify this email.
pleas help me i would like to change it to **********
waiting for your replay
lior
<E-mails Edited by Host>Hi Lior,
Thanks for visiting Apple Support Communities.
It sounds like you need to change the primary email address associated with your Apple ID.
You can use these steps to change your Apple ID to your new email address:
In most cases, your Apple ID is also the primary email address of your Apple ID account. You can change your Apple ID to any other email address you control, as long as it's not already being used and doesn't end with @icloud.com, @me.com, or @mac.com.
Use these steps to reset your Apple ID:
Sign out of iCloud, the iTunes Store, App Store, FaceTime, Find My Friends, Find My iPhone, and iMessage on each device that uses your current Apple ID for these services.
Go to My Apple ID.
Select Manage your Apple ID and sign in. Forgot your password?
Select Edit next to Apple ID and Primary Email Address.
Enter the email address that you want to use as your Apple ID, then select Save Changes. Apple will send a verification email to that address.
Open the email from Apple, then click Verify Now. Didn't receive the email?
When the My Apple ID page opens, sign in with your new Apple ID email address and password. When you see a message that verification is complete, you can start using your updated Apple ID.
Remember to update the features and services that you use with Apple ID.
From:
Change your Apple ID - Apple Support
All the best,
Jeremy -
Important Emails Being Blocked
Yesterday, I created an account with ResponsiveData.com for a marketing system that they offer. I never recieved a confirmation email regarding my new account. I checked my SPAM/Junk folder periodically for 24 hours. I waited 24 hours before contacting ResponsiveData.com support via phone. I sent and recieved multiple emails to and from multiple people/companies during that 24 hours. The customer service representative confirmed that my ResponsiveData account had been created and a confirmation email was sent 2 minutes after I submitted my online application. The customer service representative then re-sent the confirmation email and waited on the phone to see if I recieved it. I never recieved it, to my inbox or my Junk Mail. After a few minutes, the customer service representative attempted to send me an email from her email account and I recieved it immediately to my Junk Mail. I added the customer service representative's email address to my contacts and flagged the email as "Not Junk". I also added the [email protected] email address to my contacts. I have still not been able to recieve email from ResponsiveData. The Responsive Data customer service representative advised me to contact my email provider to acertain whether the ResponsiveData.com email address or email contect is being blocked by the server. I can't find any way to contact iCloud support directly, the troubleshooting wizard led me to this Community discussion board. Please advise.
Hello cdcapitano,
Thank you for the details of the issue you are experiencing with your iCloud email. I recommend using the following article to reach out to support:
Contacting Apple for support and service
http://support.apple.com/kb/HE57
Thank you for using Apple Support Communities.
Best,
Sheila M. -
Dreamhost email being blocked by iCloud
It seems that all email from my various Dreamhost hosted email accounts is currently being blocked by iCloud. Simply put, I can't email anyone with an iCloud email address (.mac, .me, .icloud, etc.). Several of my collegues are now experiencing the same thing with their Dreamhost accounts. I've tried contacting Dreamhost, and they've been totally useless.
Has anyone else been dealing with this problem? Find a solution?
Thank you in advance.I'm not sure exactly where it is now, perhaps you can find it if you have a look. However there have been a couple of threads about this and apparently a number of users have been able to get in touch with dreamhost who have confirmed that this is a problem at their end which they are looking into.
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Outgoing emails being blocked by spamhaus. Blocking my IP address
Good day
My outgoing emails are being blocked. Spamhaus has blocked my IP address. How do I unblock it? This is the error message that I receive.
This message was created automatically by mail delivery software.
A message that you sent could not be delivered to one or more of its
recipients. This is a permanent error. The following address(es) failed:
[email protected]
SMTP error from remote mail server after MAIL FROM:<[email protected]> SIZE=484112:
host mta6.am0.yahoodns.net [98.136.216.26]: 553 5.7.1 [BL21] Connections will not be accepted from 41.76.215.245, because the ip is in Spamhaus's list; see http://postmaster.yahoo.com/550-bl23.html
Please help as this is a business address
ThanksYour email provider controls the IP address they assign you. Only they can clear the reputation of a blacklisted IP address. Contact them.
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I am not typing this on the computer on which I experienced the problem. Consequently, the list of plug-ins noted under the list of additional system details here is incorrect. I am running Firefox 3.6.9 on all three of my computers. The netbook on which this occurred is running Windows 7 Starter. Both other computers are running Windows 7 Home Premium.
It is not Personas that are being blocked, it is version 1.6 of the Personas Plus add-on that has been blocked as it was casuing many problems. You can still use Personas without that add-on. If you want the add-on, you can install version 1.6.1 which has fixed the bug in 1.6, available from https://addons.mozilla.org/en-US/firefox/addon/10900/
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Email service blocked and BBM not working on BB torch slide
HI.
I have real issues with my phone. First, my BBM stopped working, so I thought it was the bbm rim server because all other applications were working(whatsapp, email, facebook etch). Then I stopped receiving emails. Again, I didn't take it too seriously until I tried to send emails and a red cross appears with a message saying "service Blocked".
At this point, it is strange cause my browser works and my facebook. What really got me pissed was that my whatsapp stopped working as well, and I'm no longer on my mobile service plan, I'm using wifi at home. I was two seconds away from resetting my phone when it occured to me that it might not solve the problem.
I have looked at other possible solotions online and my phone does not have the advance system settings or the enterprise activation menu. I don't know what to do, HELP!!Hi and Welcome to the Community!
Some clarification is needed...I cannot tell exactly if your device is a BES-enabled one or not...if it is, then stop now and seek support from your BES admins as they control, well, everything.
If you are not BES, then with a strong carrier network signal (e.g., not merely WiFi), I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2 each should result in a message coming to your BB...please wait for that before proceeding to the next step):
1) Register HRT
KB00510 How to register a BlackBerry smartphone with the wireless network
Please wait for one "registration" message to arrive to your Messages app
2) Delete and Resend Service Books (pre-BB10 devices only)
KB05000Delete the service book for the BlackBerry Internet Service email account from the BlackBerry smartphone
If you have no CMIME entry, then skip the deletion
KB02830 Send the service books for the BlackBerry Internet Service
Please wait for "Activation" Messages, one per already configured email account, to arrive in your Messages. If you have no already configured email accounts, please wait 1 hour.
3) Reboot
Pre-BB10 Devices ONLY. With power ON, remove the back cover and pull out the battery. Wait about a minute then replace the battery and cover. Power up and wait patiently through the long reboot -- ~5 minutes.
BB10 Devices. Hold the top button down until the counter reaches zero. Wait for the device to be fully shut down (e.g., nothing at all displayed on the screen, no LED lights, etc.). Hold the top button until the red LED is lit. Wait through the full boot-up process. IF this fails, you can attempt the battery-pull method above, but it is normally NOT recommended unless nothing else works.
See if things have returned to good operation. Like all computing devices, BB's suffer from memory leaks and such...with a hard reboot being the best cure.
Hopefully that will get things going again for you! If not, then you should contact your mobile service provider for formal support.
Then again...
misskedia wrote:
and I'm no longer on my mobile service plan, I'm using wifi at home.
If, by that, you mean that you have allowed your mobile service plan to expire, then that could explain everything. There are many services on BBs that are proprietary, and access to them requires subscription to an adequate data plan from your provider, regardless of the channel you use them through. Even if you only use WiFi as your connection pathway, you still must have an adequate data plan from your carrier in order to do many things, including email and BBM.
So if that's the case, then it explains everything...sometimes, when a data plan is allowed to expire, it takes the carrier a few days (sometimes longer) to "catch up" and shut things down that you are not paying them for.
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code -
Incoming emails being blocked all of a sudden.
I have been receiving emails without any issues for many many years now. Until recently I had not been receiving any emails from sassieshop.com with whom I get work from daily and have lost over a weeks pay because of this. (Others from other servers have also said many of their emails coming to me bounce back also) Without these emails coming in I don't work! I have been on the phone with Comcast and was told it was not their problem and that Comcast was not blocking the senders. The guy says he optimized my account and sent test emails. Of course the Comcast emails came through as they always have, especially the bill like clockwork. After being talked down to by a Comcast rep I ended the discussion as he was not helping the situation and was being rather rude. Nothing is going to my spam folder. No other settings checked off to cause this. All other emails come in. So anywaym I went into all the companies that email me daily from sassieshop.com and changed my email address to something beside Comcast. Guess what? I am getting my emails again. So if I do not want to get job offers anymore I stick with Comcasts emails. If I want to work I have to use someone else. Does Comcast not think this is a problem? For what I pay each month I should be able to get all my emails and not have them blocked because Comcast suspects they may be spam or whatever! This needs to be addressed as I am reading it happens all the time!
Already went through all this with Comcast. All my settings are fine according to Comcast. Nothing going into Spam. No settings had been changed. I use Thunderbird, smartphone, and online and never had any problems until a few companies were telling me their emails to me were bouncing back recently and/or the biggest offender was (sassieshop.com) I just was not getting their confirmation emails from companies that I have always received them from for YEARS. These were emails confirming I was contracted by them to do jobs! Not good when I don't perform a job because I didn not receive the email telling me I got it. I clear my browser history on exit. Windows Vista.
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My work forward some emails from our official email accounts to our General managers BT email address. Over the past few weeks these emails have stopped being delivered with the message below being returned. What is going on?
SMTP error from remote mail server after MAIL FROM:<[email protected]> SIZE=2233:
host mx.bt.lon5.cpcloud.co.uk [65.20.0.49]: 522 IP REPUTATION BAD (please check for IP address listing on reputation services)Hi Cribgoch,
Your email and website seems to have an IP address of 192.185.181.82 which is an allocated IP address to WebsiteWelcome based in Houston, Texas.
Have a look at this: http://www.senderbase.org/lookup/ip/?search_string=192.185.181.82
It could be that your sharing the same IP address for your domain and email with many other clients/companies so there’s a possibility that your IP address and domain name could end up with a bad reputation.
The BT Retail residential email address (eg @btinternet.com, @btinternet.com) should not be used as the primary email address for commercial or business matters, so loss of business is of no responsibility to BT Retail.
You need to ask your email/domain provider why you have a bad reputation with some ISPs.
jac_95 | BT.com Help Site | BT Service Status
Someone Solved Your Question?
Please let other members know by clicking on ’Mark as Accepted Solution’
Try a Search
See if someone in the community had the same problem and how they got it resolved. -
heres the download. I downloaded the new os 5.0 and had to verify my icloud account it, when i tried to check my email it said that my password was wrong and I couldn't access my account so I went through the whole process on reseting my password and no can do for now so I thought well if I can't use that account anymore then I will just switch my apple id to another email address that I had and use that so I got that set up and now all I need to do is somehow transfer my purchases to my new account well I thought I could do that through my iphone and stupid me reset the whole thing where I can't even access anything or even make or recieve phone calls so someone please help me I am hopelessly lost without my iphone and I am desperate for answers
Ask Apple to re-enable it. I had an unauthorized purchase last October. They disabled my account until the problem was solved. However, I asked them to reopen it, and they just asked me to provide some security information (billing address, a recent purchase you made, etc.), and then they re-enabled it.
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Emails being blocked for name space mining
Hello All
Once of our clients email domain is blocked by Microsoft because it detected a name space mining attack coming from the public IP assigned to the client.
We have already reported this to MS support but without any luck. All they sent are a generic script based answer asking us to rectify the issue from our end but based on the information I have I’m not sure if we can get this rectified on our end.
Basically all this started when the client sent a mass email. They have been sending this mass email for the last 2-3 years but one this instance emails to several Hotmail users were not getting delivered and following is the start of the email delivery
process.
2014-01-29T22:44:08.843Z,Windows SBS Internet Send Client server,08D0D8C0D237FAC7,2,192.168.0.5:27944,65.54.188.94:25,<,"220 BAY0-MC2-F42.Bay0.hotmail.com Sending unsolicited commercial or bulk e-mail to Microsoft's computer network is prohibited.
Other restrictions are found at http://privacy.microsoft.com/en-us/anti-spam.mspx. Wed, 29 Jan 2014 14:44:43 -0800 ",
2014-01-29T22:44:08.843Z,Windows SBS Internet Send Client server,08D0D8C0D237FAC7,3,192.168.0.5:27944,65.54.188.94:25,>,EHLO client server.com,
2014-01-29T22:44:08.937Z,Windows SBS Internet Send Client server,08D0D8C0D237FAC7,4,192.168.0.5:27944,65.54.188.94:25,<,250-BAY0-MC2-F42.Bay0.hotmail.com (3.19.0.77) Hello [Client IP],
2014-01-29T22:44:08.937Z,Windows SBS Internet Send Client server,08D0D8C0D237FAC7,5,192.168.0.5:27944,65.54.188.94:25,<,250-SIZE 36909875,
2014-01-29T22:44:08.937Z,Windows SBS Internet Send Client server,08D0D8C0D237FAC7,6,192.168.0.5:27944,65.54.188.94:25,<,250-PIPELINING,
2014-01-29T22:44:08.937Z,Windows SBS Internet Send Client server,08D0D8C0D237FAC7,7,192.168.0.5:27944,65.54.188.94:25,<,250-8bitmime,
2014-01-29T22:44:08.937Z,Windows SBS Internet Send Client server,08D0D8C0D237FAC7,8,192.168.0.5:27944,65.54.188.94:25,<,250-BINARYMIME,
2014-01-29T22:44:08.937Z,Windows SBS Internet Send Client server,08D0D8C0D237FAC7,9,192.168.0.5:27944,65.54.188.94:25,<,250-CHUNKING,
2014-01-29T22:44:08.937Z,Windows SBS Internet Send Client server,08D0D8C0D237FAC7,10,192.168.0.5:27944,65.54.188.94:25,<,250-AUTH LOGIN,
2014-01-29T22:44:08.937Z,Windows SBS Internet Send Client server,08D0D8C0D237FAC7,11,192.168.0.5:27944,65.54.188.94:25,<,250-AUTH=LOGIN,
2014-01-29T22:44:08.937Z,Windows SBS Internet Send Client server,08D0D8C0D237FAC7,12,192.168.0.5:27944,65.54.188.94:25,<,250 OK,
2014-01-29T22:44:08.937Z,Windows SBS Internet Send Client server,08D0D8C0D237FAC7,13,192.168.0.5:27944,65.54.188.94:25,*,18243,sending message
2014-01-29T22:44:08.937Z,Windows SBS Internet Send Client server,08D0D8C0D237FAC7,14,192.168.0.5:27944,65.54.188.94:25,>,MAIL FROM:<[email protected]> SIZE=534310,
2014-01-29T22:44:08.937Z,Windows SBS Internet Send Client server,08D0D8C0D237FAC7,15,192.168.0.5:27944,65.54.188.94:25,>,RCPT TO:<[email protected]>,
2014-01-29T22:44:08.937Z,Windows SBS Internet Send Client server,08D0D8C0D237FAC7,16,192.168.0.5:27944,65.54.188.94:25,>,RCPT TO:<[email protected]>,
2014-01-29T22:44:08.937Z,Windows SBS Internet Send Client server,08D0D8C0D237FAC7,17,192.168.0.5:27944,65.54.188.94:25,>,RCPT TO:<[email protected]>,
2014-01-29T22:44:08.937Z,Windows SBS Internet Send Client server,08D0D8C0D237FAC7,18,192.168.0.5:27944,65.54.188.94:25,>,RCPT TO:<[email protected]>,
2014-01-29T22:44:08.937Z,Windows SBS Internet Send Client server,08D0D8C0D237FAC7,19,192.168.0.5:27944,65.54.188.94:25,>,RCPT TO:<[email protected]>,
2014-01-29T22:44:08.937Z,Windows SBS Internet Send Client server,08D0D8C0D237FAC7,20,192.168.0.5:27944,65.54.188.94:25,>,RCPT TO:<[email protected]>,
2014-01-29T22:44:08.937Z,Windows SBS Internet Send Client server,08D0D8C0D237FAC7,21,192.168.0.5:27944,65.54.188.94:25,>,RCPT TO:<[email protected]>,
2014-01-29T22:44:08.937Z,Windows SBS Internet Send Client server,08D0D8C0D237FAC7,22,192.168.0.5:27944,65.54.188.94:25,>,RCPT TO:<[email protected]>,
2014-01-29T22:44:08.937Z,Windows SBS Internet Send Client server,08D0D8C0D237FAC7,23,192.168.0.5:27944,65.54.188.94:25,>,RCPT TO:<[email protected]>,
2014-01-29T22:44:08.937Z,Windows SBS Internet Send Client server,08D0D8C0D237FAC7,24,192.168.0.5:27944,65.54.188.94:25,>,RCPT TO:<[email protected]>,
2014-01-29T22:44:08.937Z,Windows SBS Internet Send Client server,08D0D8C0D237FAC7,25,192.168.0.5:27944,65.54.188.94:25,>,RCPT TO:<[email protected]>,
2014-01-29T22:44:08.937Z,Windows SBS Internet Send Client server,08D0D8C0D237FAC7,26,192.168.0.5:27944,65.54.188.94:25,>,RCPT TO:<[email protected]>,
2014-01-29T22:44:08.937Z,Windows SBS Internet Send Client server,08D0D8C0D237FAC7,27,192.168.0.5:27944,65.54.188.94:25,>,RCPT TO:<[email protected]>,
2014-01-29T22:44:08.937Z,Windows SBS Internet Send Client server,08D0D8C0D237FAC7,28,192.168.0.5:27944,65.54.188.94:25,>,RCPT TO:<[email protected]>,
2014-01-29T22:44:08.937Z,Windows SBS Internet Send Client server,08D0D8C0D237FAC7,29,192.168.0.5:27944,65.54.188.94:25,>,RCPT TO:<[email protected]>,
2014-01-29T22:44:09.030Z,Windows SBS Internet Send Client server,08D0D8C0D237FAC7,30,192.168.0.5:27944,65.54.188.94:25,<,250 [email protected] OK,
2014-01-29T22:44:09.311Z,Windows SBS Internet Send Client server,08D0D8C0D237FAC7,31,192.168.0.5:27944,65.54.188.94:25,<,250 [email protected] ,
2014-01-29T22:44:09.311Z,Windows SBS Internet Send Client server,08D0D8C0D237FAC7,32,192.168.0.5:27944,65.54.188.94:25,<,250 [email protected] ,
2014-01-29T22:44:09.311Z,Windows SBS Internet Send Client server,08D0D8C0D237FAC7,33,192.168.0.5:27944,65.54.188.94:25,<,250 [email protected] ,
2014-01-29T22:44:09.311Z,Windows SBS Internet Send Client server,08D0D8C0D237FAC7,34,192.168.0.5:27944,65.54.188.94:25,<,250 [email protected] ,
2014-01-29T22:44:09.311Z,Windows SBS Internet Send Client server,08D0D8C0D237FAC7,35,192.168.0.5:27944,65.54.188.94:25,<,250 [email protected] ,
2014-01-29T22:44:09.311Z,Windows SBS Internet Send Client server,08D0D8C0D237FAC7,36,192.168.0.5:27944,65.54.188.94:25,<,250 [email protected] ,
2014-01-29T22:44:09.311Z,Windows SBS Internet Send Client server,08D0D8C0D237FAC7,37,192.168.0.5:27944,65.54.188.94:25,<,250 [email protected] ,
2014-01-29T22:44:09.311Z,Windows SBS Internet Send Client server,08D0D8C0D237FAC7,38,192.168.0.5:27944,65.54.188.94:25,<,250 [email protected] ,
2014-01-29T22:44:09.311Z,Windows SBS Internet Send Client server,08D0D8C0D237FAC7,39,192.168.0.5:27944,65.54.188.94:25,<,250 [email protected] ,
2014-01-29T22:44:09.311Z,Windows SBS Internet Send Client server,08D0D8C0D237FAC7,40,192.168.0.5:27944,65.54.188.94:25,<,250 [email protected] ,
2014-01-29T22:44:09.311Z,Windows SBS Internet Send Client server,08D0D8C0D237FAC7,41,192.168.0.5:27944,65.54.188.94:25,<,250 [email protected] ,
2014-01-29T22:44:09.311Z,Windows SBS Internet Send Client server,08D0D8C0D237FAC7,42,192.168.0.5:27944,65.54.188.94:25,<,250 [email protected] ,
2014-01-29T22:44:09.311Z,Windows SBS Internet Send Client server,08D0D8C0D237FAC7,43,192.168.0.5:27944,65.54.188.94:25,<,250 [email protected] ,
2014-01-29T22:44:09.311Z,Windows SBS Internet Send Client server,08D0D8C0D237FAC7,44,192.168.0.5:27944,65.54.188.94:25,<,250 [email protected] ,
2014-01-29T22:44:09.311Z,Windows SBS Internet Send Client server,08D0D8C0D237FAC7,45,192.168.0.5:27944,65.54.188.94:25,<,250 [email protected] ,
2014-01-29T22:44:09.311Z,Windows SBS Internet Send Client server,08D0D8C0D237FAC7,46,192.168.0.5:27944,65.54.188.94:25,>,BDAT 512633 LAST,
After the last of the line then the client exchange server has tried every 2 minutes for the next 2 days and eventually failed because MS blocked the IP addresses.
Microsoft is not providing us any information and asking us to repeatedly to resolve the issue at our end but I don’t know why the exchange server never managed to deliver the email messages because all those Hotmail email addresses are legitimate and live
email addresses.
What does BDAT * LAST means? This is the last SMTP command sent/received before client s exchange server started a new communication attempt.
What are the changes that we can do to the client server in order to avoid similar issues in the future?
Thanks
DhanushkaHi,
I am afraid you still need to contact MS support to fix this issue.
Thanks,
Simon Wu
TechNet Community Support -
Is email being blocked without my knowledge?
I am not getting all the emails from a particular domain. I get some, not all--even if it is a reply to my email. Any idea what is going on? I am about ready to change to gmail.
Hello kimgeo, We are a tour and travel company and we have had to exclude ATT and SBCGLOBAL users from our sites worldwide due to the unknown reason that our emails are not getting delivered. We do not spam, bulk mail, or market to anyone. We now advise to all our customers to sign up for a gmail or yahoo or any web based email address other than ATT or SBCGLOBAL so they never have to ever worry about a lost or rejected email again. Also, if you cancel ATT, you can still keep your gmail address.
Feel free to contact me if you need help setting that up. -
I can not open my popups videos It won't let me open them says my password doesn't work so I changed my password and it still bounces it. How do I open them or get out all together? Tim [email protected]
I have no idea what you are asking. What are "popups videos"? How does Adobe Reader come into this?
Please tell us exactly what you are trying to do, as well as your operating system & other relevant details. -
Chain step is being skipped and need some help with why?
Hi, all.
I'm hoping for some help from the community again.
There's a chain created (code below) and it's running successfully -- at least it's building MOST tables.
The problem is: the last three tables are all dependent on the same condition and only two of them run.
From the code below, step 4, step 5 and step 6 are all dependent on the success of step 3.
When the job for this chain is run, all the steps run successfully except for step 5.
The interesting thing (to me at least) is that whichever table build is step 5 fails. For example, in the code below prog_Y is assigned to step 5 and it fails. If I swap prog_Y to step_4 and prog_X to step_5, step_5 still fails. Same result if prog_Z is listed as step 5. While steps 4 and 6 run successfully.
The additional info in job run details lists: table or view does not exist. However, I've confirmed the procs behind the programs each run successfully and the tables do exist.
I've tried several things to get more info: changing the step numbers.dropping/redefining step, dropping chain and redefining, retyping the steps and rules.
Please help. Any suggestions of why this step 5 might be failing or where to look for more information is super helpful.
Thanks so much
Fritz
When the chain is run partially
/* 1. Create Chain */
BEGIN
dbms_scheduler.create_chain (
CHAIN_NAME => 'dgr_cmpl_chain',
RULE_SET_NAME => null,
EVALUATION_INTERVAL => null,
comments => 'Chain which loads the degree completion tables.');
END;
/* 2. Define the steps in the chain */
BEGIN
DBMS_SCHEDULER.DEFINE_CHAIN_STEP (
chain_name => 'dgr_cmpl_chain',
step_name => 'step_1',
program_name => 'prog_intrmdt_1');
DBMS_SCHEDULER.DEFINE_CHAIN_STEP (
chain_name => 'dgr_cmpl_chain',
step_name => 'step_2',
program_name => 'prog_intrmdt_2');
DBMS_SCHEDULER.DEFINE_CHAIN_STEP (
chain_name => 'dgr_cmpl_chain',
step_name => 'step_3',
program_name => 'prog_base');
DBMS_SCHEDULER.DEFINE_CHAIN_STEP (
chain_name => 'dgr_cmpl_chain',
step_name => 'step_4',
program_name => 'prog_X');
DBMS_SCHEDULER.DEFINE_CHAIN_STEP (
chain_name => 'dgr_cmpl_chain',
step_name => 'step_5',
program_name => 'prog_Y');
DBMS_SCHEDULER.DEFINE_CHAIN_STEP (
chain_name => 'dgr_cmpl_chain',
step_name => 'step_6',
program_name => 'prog_Z');
END;
/* 3. Add rules */
BEGIN
DBMS_SCHEDULER.DEFINE_CHAIN_RULE (
chain_name => 'dgr_cmpl_chain',
condition => 'TRUE',
action => 'START step_1',
rule_name => 'rule_1',
comments => 'Start Degree Completion chain.');
DBMS_SCHEDULER.DEFINE_CHAIN_RULE (
chain_name => 'dgr_cmpl_chain',
condition => 'step_1 succeeded',
action => 'START step_2',
rule_name => 'rule_2');
DBMS_SCHEDULER.DEFINE_CHAIN_RULE (
chain_name => 'dgr_cmpl_chain',
condition => 'step_2 succeeded',
action => 'START step_3',
rule_name => 'rule_3');
DBMS_SCHEDULER.DEFINE_CHAIN_RULE (
chain_name => 'dgr_cmpl_chain',
condition => 'step_3 succeeded',
action => 'START step_4',
rule_name => 'rule_4');
DBMS_SCHEDULER.DEFINE_CHAIN_RULE (
chain_name => 'dgr_cmpl_chain',
condition => 'step_3 succeeded',
action => 'START step_5',
rule_name => 'rule_5');
DBMS_SCHEDULER.DEFINE_CHAIN_RULE (
chain_name => 'dgr_cmpl_chain',
condition => 'step_3 succeeded',
action => 'START step_6',
rule_name => 'rule_6');
DBMS_SCHEDULER.DEFINE_CHAIN_RULE (
chain_name => 'dgr_cmpl_chain',
condition => 'step_4 completed and step_5 completed and step_6 completed',
action => 'END',
rule_name => 'rule_7');
END;
/* 4. Enable the chain */
BEGIN
DBMS_SCHEDULER.ENABLE ('dgr_cmpl_chain');
END;
/* 5. Create a job that points to the chain. */
/*Utilized Job wizard to create job */Thanks much for your suggestions. Very grateful.
Looks like this may have been a self-inflicted error.
There were some other errors that confound this explanation. But right now this seems to be the most likely case.
The END condition initially was step 6 completed. Turns out, when step 3 succeeded, all steps 4, 5 and 6 were kicked off simultaneously. Well, step 6 had a shorter run time than step 5. So step 6 would finish and trigger the end of the chain before step 5 finished.
This has been consistently working since the END condition was updated to evaluate steps, 4, 5 and 6.
Fritz
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