Email being deleted from server

When I delete a message from the inbox on my iphone it gets removed from the mail server (I use Yahoo bizmail). So, If I delete a message from my iphone before checking the mail on my mac I don't get the mail on the mac.
I've tried deleteing and restoring the mail account on the iPhone. I tried an IMAP account on the iPhone. I have DELETE MAiL set to NEVER in mail settings. I restored the software on the iPhone and started new. None of that worked.
Anyone else have this problem? Any suggestions?
Thanks

Im kind of having a different email problem. Not all emails load to my phone and when I view and delete them, my hotmail account doesnt even realize Ive logged in. Everything stays as though I havent been there and new emails pile up.

Similar Messages

  • HT2480 email not deleting from server when deleted from ipad

    messages are not being deleted from server when deleted from ipad

    Hello,
    You need to tell us what the email service is. BES? BIS -- and, if so, what email provider? If BES, then see your BES admins. If BIS, then expect it to function in accordance with this KB.
    Otherwise, you can try the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2 each should result in a message coming to your BB):
    1) Register HRT
    Homescreen > Options > Advanced Options > Host Routing Table > (it does not matter which line is current) > Register Now
    2) Resend Service Books
    KB02830 Send the service books for the BlackBerry Internet Service
    3) Batt Pull Reboot
    Anytime random strange behavior or sluggishness creeps in, the first thing to do is a battery pop reboot. With power ON, remove the back cover and pull out the battery. Wait about a minute then replace the battery and cover. Power up and wait patiently through the long reboot -- ~5 minutes. See if things have returned to good operation. Like all computing devices, BB's suffer from memory leaks and such...with a hard reboot being the best cure.
    Hopefully that will get things going again for you! If not, then you should try deleting and re-adding your BIS conduits for the affected email accounts.
    Occam's Razor nearly always applies when troubleshooting technology issues!
    If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
    Join our BBM Channels
    BSCF General Channel
    PIN: C0001B7B4   Display/Scan Bar Code
    Knowledge Base Updates
    PIN: C0005A9AA   Display/Scan Bar Code

  • My deleted emails on iPhone 4s are not being deleted from server

    I'm facing a problem with my iPhone 4s when deleting emails. Unfortunately, they are not being deleted from the server. I tried setting the account in pop and imap with settings to delete from server and trash ticked. Still they keep on appearing in Outlook which is a double work to do. Please advise.

    I'm no expert by far, but have had issues with this before.
    IMAP should allow your iPhone to remove messages from the server.
    But have you made sure both the iPhone and Outlook are connecting via IMAP?
    If your iPhone does remove the messages from the server, but your computer is using POP, then the computer may download the email before it is removed form the server by your iPhone.
    This was my issue, that my computer had already downloaded the message, and POP does not check later if it is deleted.
    If you delete a message from Outlook does it disappear on the iPhone?
    Alternativly you may need to check the email server settings.
    Who is your email provider?
    They may be able to check if IMAP allows you to remove emails.

  • Email access via POP3 not being deleted from server

    I have sync'd my phone to my Verizon.net account and everything seems to work great... except one thing.  When I delete the email from my phone a copy of it still stays on the server.  Unfortunately it is the Droid X and unlike the blackberry it does not give me the option to select to delete it from the mailbox as well.  Is there any way to make a setting on my verizon.net account that will provide for better sync'ing?  I would like to have my email both on my PC and on my phone - but the point of accessing my email on the phone is so that I can delete the junk and keep what I need to ... this is making me have to do the work twice.
    PS I searched through the threads for a similar issue and only came across one.  However, the topic was closed by an admin stating that the issue belongs in the wireless community.  I'm not sure I agree with this only because the issue has to do with accessing verizon.net mail via POP3 more than it does with the phone being used to access it (I would think anyway).  In any case if anyone has some input on this I would appreciate it. 

    AFAIK, the device in question would have to "delete from server when deleted". The web page (server) has no way to know when you delete it from the phone. The computer can do this, but without that feature on the droid, I think your stuck.
    ====================================================================================
    Error exists between keyboard and chair.

  • Why is all of my email being deleted from the server?

    Hi Everyone!
    I am using an iPad Air 2, iOS version 8.1.2 (still have to perform the current update).  When I download email from my ISP, Comcast, it gets deleted from their server.  This never happened with my 2nd Generation iPad.
    I go to settings>Mail>accounts>advanced - and under the Incoming settings, I don't have an option for "delete from server"  where I am supposed to select "never".  Instead, it has "IMAP Path Prefix / "
    How do I fix this so my email stays on the server?   I like to check my email using my ipad and iphone, but I prefer saving it on my desktop PC but I can't do this because when my email is downloaded into the ipad, it gets deleted from Comcast's servers.
    Any help would be appreciated.
    Thank you!
    Vita

    Actually, it had to do with Comcast, not the iPad. The default for Comcast is IMAP, and that is based on the information they have available when the account goes into verification. It verifies an IMAP account, and since you have not migrated to the IMAP account, you were having problems. It isn't something anyone can fix, except you. It would not ask you at the beginning if you wanted IMAP or POP, it has to do with the mail provider's verification settings, which is a Comcast issue, but because they are providing IMAP now, it defaults to that. If you are still using POP, you have to force the mail app to get there, which is what I provided you the instructions for. Apple is not going to fix anything, because there is nothing for them to fix.
    Either way, you got it fixed and that is all it takes. As a Comcast customer, I was aware of this, since I had migrated to IMAP already.

  • Email downloaded to iPhone is then being deleted from server

    I have set the iPhone "Delete from Server" option to "never", but when I download messages to the iPhone, it is still deleting from the server. Incidentally, the same happens for my iPad).
    This is a POP account.
    Have I configured something incorrectly or is this a bug?

    Although it is possible to access a POP account with more than one email client, a POP account is designed to be accessed with a single email client only.
    If you created the account with the Mail app on the iPad or iPhone using the Gmail account preset, the account was created as an IMAP account on the device.
    When accessing an account with more than one email client and the email account provider supports IMAP account access, best to access the account as an IMAP account with the email client on your computer (Outlook) and with the Mail app on your iPad and/or iPhone. All server stored mailboxes with an IMAP account are kept synchronized with the server with each email client used to access the account. Send a message with the Mail app on your iPad or iPhone, and the message will be available automatically in the account's Sent mailbox on the other device and available automatically in the account's Sent mailbox when accessing the account with Outlook, and vice-versa. This is what an IMAP account is designed for.
    A Gmail account can be accessed as a POP or IMAP account, and now as an Exchange account also with the iPhone's Mail app which provides for Push access with received messages and for syncing your Google online contacts and calendar events over the air with the account on your iPhone.
    A POP account is from the early dark ages of email account access with an email client on a computer when most people had access to a single computer and well before there were any phones in the smart phone category and well before there were any handheld cell phones.

  • Issue with emails being deleted from my Yahoo mail folders

    Hi, I am experiencing an issue where emails are being deleted from my Yahoo mail folders when the weekly Sunday night purge of the Yahoo Trash folder is carried out by Yahoo. These are mails that have been moved from my inbox via the iphone mail app.
    I have a similar problem with Outlook 2010 on my laptop but not with Outlook 2003 on my desktop.
    When I move the emails from my inbox I have noticed that using Outlook 2003, the moved email is left in my inbox in "strikethrough" mode whereas on Outlook 2010 it is deleted from my inbox. I subsequently purge the marked email from my inbox in 2003.
    I am able to see and access the emails in the folder I have moved them to until after midnight on Sunday when they dissappear. The emails moved via 2003 are ok and not lost.
    Funnily enough when using an earlier version of the iphone mail app I remember that I could see emails in "strikethrough" mode in Outlook 2003 when they had been moved via the iPhone mail app but you don't see that now.
    It feels like some sort of pointer issue to me ...... any ideas on how to stop this happening?.

    This is now fixed !!!! I am not sure how though :-((
    I reported the problem to Yahoo and in the process of them investigating the issue my sub-folders suddenly became invisible via my IMAP connection and then also were invisible on-line following a log out and a log in. After my initial panic, I contacted Yahoo who were able to restore my complete account. Since then, the problem has gone away.
    I have been testing this for two weeks and all is working perfectly from whatever device I use to connect to my mail (IMAP or via my browser).
    Phew!

  • E-mail being deleted from server

    Hello,
    I have aol e-mail and use my iPhone and Outlook Express configured. Everything's working great except one issue. My e-mails are being deleted from the server after a month or so. I can't determine if the deletion is because of the number of messages or the time on the server. Is there any way to prevent this? I am not sure if it's a setting w/ Outlook Express, the iPhone or Outlook Express.
    Thanks,
    Shauna

    Well, I use the full blown version of Outlook, and right now I'm on my work computer and it is a laptop using Vista so I don't have Outlook Express on here. However, I would imagine that it is in the Accounts section. This is where you set the parameters for the mail account. You can look there, or I can check later on after I get home. Maybe someone else that uses OE can chime in here and get you the location.
    Hope this helps you.

  • Emails being deleted from my inbox

    My iphone mailbox is randomly being deleted from my iphone.  My yahoo account on my pc is not affected but I think the deletion may happen when I access my yahoo account on my pc (thankfully its not being deleted here!). I view my yahoo account on my pc via outlook. Can anyone help?

    Your PC is set up to access your e-mail using POP3 instead of IMAP. POP3 deletes messages from the server after downloading them by default. Change the e-mail client on your PC to IMAP instead of POP3.
    This is not a problem with the phone.

  • How to stop emails being deleted from Hotmail server

    Since the new IOS update I can't seem to choose whether I want to keep my emails in the Hotmail server or not if I delete them from my iPhone. Does anyone know how to stop that from happening?

    Did you ever find out how to do this?  I am having the same situation.  Thanks

  • POP mail not being deleted from server

    I am brand new to the MAC world, I just got my first MAC Book Pro Sunday (switching from a PC). I was successful in setting up Mail to connect to my POP mail account (comcast) and everything so far look great, but when I delete an email and remove it from the trash it does not remove the email from the comcast server. I hope this is just something I am missing in the config being a new user and not knowing what I am doing, I do not want to have to log in to my comcast and delete my email twice.
    Thank you in advance,
    Corey

    Under the advanced tab I have the following options
    Checked:
    Enable this account
    Include when automatically checking for new mail
    Unchecked:
    Remove copy from server after retrieving a message (I did not check this because I still want to keep my mail on the server except when I delete a message then I want it deleted on the server)
    Thank you for your reply,
    Corey

  • Comcast email not deleting from server

    Under the "advanced" section I have my email set to remove from server when removed from inbox. Well, this does not happen! Is this an ATT issue or a Comcast issue?
    If I use the Comcast app and delete email, it IS deleted from the server.
    Thanks!

    I think more of a Mail application issue or a Mail application issue only.
    This doesn't resolve the problem, but although a POP account can be accessed with more than one email client, a POP account is designed to be accessed with a single email client only. This isn't a problem with an IMAP account which is designed for this very thing.
    Which Comcast app are you referring to? Is there a Comcast app via the iTunes app store? If so and you want to ensure messages are deleted from the server after being accessed with your iPhone, you need to use the Comcast app.

  • Emails being deleted from my inbox to my deleted box

    Emails from my Inbox are automatically moved to my Deleted box, after so many hours in my Inbox. How do I stop this happening please?

    ''Toad-Hall [[#answer-665824|said]]''
    <blockquote>
    What was mentioned in the Activity manager?
    Is it only read emails being moved to deleted folder or unread ones as well?
    Is there a definate time pattern between the deleting? This should show up in Activity Manager.
    Does this occur if you download mail and then go into 'offline' mode to read emails?
    Test by using 'offline' mode - remain in offline mode for longer than it usually takes for the auto move to deleted folder.
    Need to ascertain whether Thunderbird is doing this or whether it is occuring on the server and TB is just coping the server.
    Use webmail to check that those messages are not being moved on the server and Thunderbird is just synching with server and copying what is there.
    check there are no filters or options in webmail account to filter/delete etc emails in Inbox.
    </blockquote>
    Hello - thanks for the update. I will check out your suggestions again, and let you know as soon as I can. Thanks for taking the time to offer your assistance.

  • Mail being deleted from server without permission

    For about a week now my iphone has been downloading email from my email account which is a live.co.uk. When i log on to my email on a computer on the server all my message that have been download have been deleted without my permission. I check the setting and i have not select them to be deleted from the server it say never delete. I have restarted my iphone but yet it has helped.
    Can anyone help as this an issue as some email need to be keeped on the server and not delete to the trash can.

    Well, I use the full blown version of Outlook, and right now I'm on my work computer and it is a laptop using Vista so I don't have Outlook Express on here. However, I would imagine that it is in the Accounts section. This is where you set the parameters for the mail account. You can look there, or I can check later on after I get home. Maybe someone else that uses OE can chime in here and get you the location.
    Hope this helps you.

  • Messages not being deleted from server

    I have read through some responses to other people in this forum who have had this problem but nothing helps. i just upgraded to 10.3.9 and didn't change my mail preferences which have always been to delete a message from my server when it is moved from the inbox (i.e. when i hit "delete").
    this always worked fine in tiger but it is not working in Panther.
    any suggestions out there?

    My messages do not delete from the server either

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