Email being marked as unread after a reply in 2013 Pro Plus

Starting this week, anytime I reply to an email from Outlook 2013, the email is being marked as unread. This causes my phone, ipad, and other devices to show that I have an unread message when I do not.

Hi,
Do you have any add-in installed in your Outlook? If so, we may try to start Outlook in safe mode to see if this issue is caused by nay problematic add-in. To do this, press Windows key + R to open the Run command, type
outlook.exe /safe and press Enter. If this issue would be gone in safe mode, please go to File > Options > Add-ins and disable suspicious add-in to resolve the issue.
If this issue continues in Outlook safe mode, we may also try to login to webmail interface and check if this issue can be reproduced from there.
Please let me know the result.
Regards,
Steve Fan
TechNet Community Support
It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
programs.

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I have a question regarding emails being marked as unread when syncing with an exchange account.

I have a question regarding emails being marked as unread when syncing with an exchange account.
In the evening I can see I have 10 unread emails on my exchange account. I leave them unread. The following day, at work, I view and read all my mails from today and yesterday, so that I have NO unread messages. When I then sync my iphone it marks only the mails from today as read but, leaves all the mails from yesterday marked unread. Only solution so far is for me to go through the mails on my iphone one at a time for them to be marked as read.
My mail account is set to sync 1 month back.
I have had this problem on all the iphones I have had.
I currently have an iPhone 5 and my software is up to date.
What am I doing wrong?

Hey kabsl,
Thanks for the post.
What type of email account is attached to your BlackBerry Z10? (POP3, IMAP, Exchange). Also have you tried removing and re-adding the email account to test?
Is this email account only setup on one computer or several computer?
I look forward to your reply.
Cheers.
-ViciousFerret
Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
Be sure to click Like! for those who have helped you.
Click Accept as Solution for posts that have solved your issue(s)!

Mail being marked as read after I have read it - iOS

I have an issue where mail is being marked as unread immediately after I've read it on my iPad (3rd Gen) and iPhone 5 both running latest iOS 7. Any ideas?
I can see the blue dot, then I open the mail, the dot disappears temporarily, then while the mail is still open and I'm reading it the blue dot comes back. Its happening with two accounts setup as IMAP on both my devices.
Could this be a problem with the server on the side of my mail client? For what it's worth I have the same two accounts setup on my MacBook Pro as IMAP and have no such issue.
Any help would be great!

This reply to is to correct the title of my question. It should read "Mail is being marked as UNREAD" after I have read it"

Sent messages are being marked as "unread"

Ever since installing OS X 10.8.3, both my iMac and MBP have been leaving sent messages marked as "unread". Not all outgoing messages are being left in this unread state, but most are. Any ideas on why this might be happening and how to fix it? Is anybody else having the problem? A search of the forums shows some old material that might be related, but I don't see anything that has any answers.
TIA for you help.

This stopped happening as mysteriously as it started for me. The only change made on my end is that I added some seemingly unrelated filter Rules - around the same time (i can't be entirely certain if it stopped before or after the Rule changes) the proble with sent messages being marked as unread stopped. I doubt that the Rules actually had a direct effect, though perhaps it altered the structure of memory enough to stop the bug from occurring (something which I've seen many times in my 40 years of programming).

New messages being marked as unread (before I've read them!)

Starting this morning some of my new, unread messages are being marked as unread by Mail.app.
Any ideas?

I'm having the exact same problem, for the last few days. I don't know if it's Mail for Snow Leopard, Mail for iOS 4, mail for iOS 3.2, or Gmail that's the problem. I'll turn things off at some of my devices and try to narrow it down, then report back.

Emails being marked as read on Z10

I have a major issue on my blackberry Z10. emails are marked as read even though i have not read them.
I have seen another post where users have an issue with mails being downloaded on Outlook. I thought my issue was similar and hence spent an entire day without launching outlook. nevertheless emails continue to be marked as read.
if i have received 10 emails, i go into 1 to read it, but when i come back into the hub, the other 9 emails are marked as read as well.
however, once i re-mark the emails as unread they stay marked unread. but this has to be done manually.
nonetheless, this is a very frustrating process for someone who uses unread emails as a tool to follow-up on tasks.
BTW: i am using version 10.0.10.82 now and have regularly updated the OS, but faced the same issue for 3 months.

Hey kabsl,
Thanks for the post.
What type of email account is attached to your BlackBerry Z10? (POP3, IMAP, Exchange). Also have you tried removing and re-adding the email account to test?
Is this email account only setup on one computer or several computer?
I look forward to your reply.
Cheers.
-ViciousFerret
Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
Be sure to click Like! for those who have helped you.
Click Accept as Solution for posts that have solved your issue(s)!

Sent email gets marked as 'unread'

Hi all,
I'm getting two rather frustrating issues on Apple Mail.
Firstly, sent emails are starting to, on occasion (probably 50% of the time), get marked as 'unread' in my sent mailbox. This was not an issue in the past.
Secondly, my to do items are disappearing. The items are being stored on a local calendar (so no sync issues I would presume), and I create them via a note. The to do item on the note greys out and disappears from the to do list.
Any assistance for either of these issues would be really appreciated.
Thanks,
Rhys

Hi,
Do you have any add-in installed in your Outlook? If so, we may try to start Outlook in safe mode to see if this issue is caused by nay problematic add-in. To do this, press Windows key + R to open the Run command, type
outlook.exe /safe and press Enter. If this issue would be gone in safe mode, please go to File > Options > Add-ins and disable suspicious add-in to resolve the issue.
If this issue continues in Outlook safe mode, we may also try to login to webmail interface and check if this issue can be reproduced from there.
Please let me know the result.
Regards,
Steve Fan
TechNet Community Support
It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
programs.

E75 email: messages marked as unread

Hi,
Yesterday I had to reset my Nokia E75. Now it's up and running again. However, after I re-installed my hotmail e-mail I have a problem:
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- when I receive an e-mail and I read the e-mail on my laptop, the message stays 'unread' on my E75
- the other way around, the same problem exists. If I check an e-mail on my phone, the e-mail stays unread. So if I check my e-mail on my laptop, it looks like my e-mail is still unread.
Anybody any clue how to change this?
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Not sure what you mean. But I deleted my entire mailbox and tried to re-install. For some reason it seems to work now.
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TS4083 Mail says I have unread emails, but no emails are marked as unread?

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Excel crashes after sending mail (Office 365 Pro Plus)

Hello All,
A user reported that Excel crashes after sending mail.
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Is there a way to raise a log or fix this issue?.
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Hi George,
Thanks for your reply.
The scenario is what you had described:
The user goes to File --> Share --> Email --> Send as Attachment. When he click "send
it" and then Excel crashed and got the "Excel has stopped working" error.
User didn't get "Excel has stopped working". User can't modify or close the Excel. So he had
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- Close Outlook then Excel can be used.
It seems Outlook is causing this issue (as you said).
When Excel Crashed after sending mail, I noticed that there is no pending request on Outbox.
Regards
JO

Unread emails being marked as read

I have noticed a strange occurrence on mu ipad mini which I haven't seen before.
My emails are set to download manually and not be pushed.
When I go into my account and download any emails they download fine and are marked unread. If I were to switch come out of the email program without reading any and go back in they are sitting there still unread. All good so far. If however I were to pull the column down to refresh (to see if there are any other email) and there is another mail/mails, the emails are downloaded and all the other unread mails unread markers disappear as if they are read.

Hey kabsl,
Thanks for the post.
What type of email account is attached to your BlackBerry Z10? (POP3, IMAP, Exchange). Also have you tried removing and re-adding the email account to test?
Is this email account only setup on one computer or several computer?
I look forward to your reply.
Cheers.
-ViciousFerret
Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
Be sure to click Like! for those who have helped you.
Click Accept as Solution for posts that have solved your issue(s)!

Received emails being marked as read when they are unread!

Since downloading the ios7 update on my iphone 5s I have had an issue with my emails. I have two accounts (both yahoo) linked my phone which I use for business. Therefore receiving emails is of the utmost importance. Basically what happens is this. I will receive a tone to say I have an incoming email. When I look at the home screen it may show as an example that I have 2. However, when I click into the email icon on the home screen to read the incoming mail it shows many more received earlier that I was notified if and they are shown as read. I spoke to apple about this several weeks ago and they advised me to reset my phone, which I did. It fixed the problem but now several weeks later it has come back. Can anyone help as apple have no clue as to how this happening. It is getting to the point where I am losing business as clients email me to say they sent a mail several days previously which clearly I have missed. I don't have this problem with my ipad - the emails are working perfect on that.

Sounds like you both have the same messed up add on. Try restarting Thunderbird with the add ons disabled and see if things go back to normal.
You can do this from the Help Menu.

All incoming emails being marked as 'read' on my Droid x

All incoming emails to my pop3 or imap accounts are being automatically marked as 'Read'.
Any fix for this issue?
If I have outlook open, which is running exchange client Outlook 2007, and my Droid is running imap or pop3, messages being delivered are being displayed as READ.
I have tried closing outlook, and then downloading emails to my droid without reading any of the 80 unread emails - then turning off my Droid....Followed by opening Outlook, but the messages show up in outlook as being READ.
Any help would be greatly appreciated.

Have you installed any apps that auto display the emails when they come in? If so the auto read feature may be triggering this, I had a app at one time that showed my emails in the preview window and it made the emails be listed as read... I would check your apps and make sure you are not using something like this unknowingly.

Why are my emails being marked as read automatically?

I recently changed from iPhone 4 to 5; I never experienced any email issues with the iphone4. Now my emails on iphone5 ;same account etc) are sometimes marked as read before I view them. This happens every night over night without fail, and invariable happens during the day too (although not always- I can't yet see any pattern in this). It's extremely frustrating as I could rely on looking at my lock screen on iphone4 to see my recent unread emails; and I now cannot rely on this (and there's normally nothing there as its all marked as read in my inbox, before I've seen it! Then I have to check through each message to make sure I haven't missed something).
There are no other devices running to access this inbox; it is set up on my home laptop through outlook (as it was with iphone4); but this is only switched on about once a week just to download the messages.
Please does anyone have a solution to this very frustrating issue? I did not expect that by upgrading I would be worse off!

http://kb.mozillazine.org/Disappearing_mail

New mail is not being marked as unread

This just started today. I have my preferences set so that unread mail is in Bold type. I see by the Mail Activity Viewer that new mail is coming in. Mail chimes that I have new email, but SOME of the new email is not in bold type. I say SOME because it is only a few of the messages that have this problem. I have repaired permissions, changed the mail prefs and then changed them back. Does anyone have any idea as to what is going on and how to fix it?
Thanks in advance.
PS: I first tried searching the forum, but couldn't find an answer or even a similar problem.

Thanks for the response David.
It is a POP account, actually several accounts. I am going to monitor it to see if it affects all accounts, or just one.
I am currently accessing it from my regular Mac, the G5, I only use webmail or the iBook when I am traveling.
This afternoon I ran MacJanitor and have not yet seen the problem occur, but there hasn't been too many emails coming in.
I update this thread if I find a solution and if running the CRON tasks apparently fixed it.

Email being marked as unread after a reply in 2013 Pro Plus

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