Email blocked saying

my email is constantly blocked with the message Your mailbox has exceeded one or more size limits set by your administrator.
Your mailbox size is 111829 KB.
Mailbox size limits:
        You cannot send mail when your mailbox reaches 100000 KB.
        You cannot send or receive mail when your mailbox reaches 110000 KB.You may not be able to send or receive new mail until you reduce your mailbox size.
To make more space available, delete any items that you are no longer using or move them to your personal folder file (.pst).
Items in all of your mailbox folders including the Deleted Items and Sent Items folders count against your size limit. 
You must empty the Deleted Items folder after deleting items or the space will not be freed.
See client Help for more information.  I spoke to telstra and their technicians cannot sort it out. In addition I had this email for over 6 yrs. I pay good money for this email address and now I find gmail is the cheapest Is this the cross I bear to pay for services

Hi, so I take it that you've attempted to do some house cleaning? You don't mention that you've followed the request?

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