Email Bursting problem when there is not email - Urgent solution requried

Question

Hi,
I am using the bursting API to send the invoices to multiple mail a/c for each invoice.
If the email id not exist on the .out file(It has different invoices with different customers), If takes the previous email id from the different invoice, Which is not correct.
If it is the case then the program will send the invoice to the customer which even not belog to the customer.
Thanks & Regards,
Rakesh Patel

Answer 1

Rakesh
I also faced this issue. I think it's a bug and Oracle Development will fix this.
I think its the issue with Bursting API is not able to clear Buffer/variable holding this values.
I have used another approach to fix this ,did not get time to raise TAR.
There are various workarounds to fix it based on the requirement of client
If Customer's email address is stored as blank in Customer Master then there is no point in sending them automatic mail ,in this case this has to be sent to Manually by client ( i mean this invoice mail should go to Admin person who has generated Invoice and that person in turn will take care to sent it to actual customer either by email or fax or manually by post)
-- So in summary solution here is ,if Customer's email address is null then send it to person who has generated the invoice ( use his email ID).
Functional folks have to play role here to convience client rgarding this
In my case client agreed on it and subsequently I followed below approach.
I was generating/extracting Data by XML publisher's Data Template [i was not using Oracle Report(RDF)],so in Data Template itself i handled it in SQL by NVL function in a such way that whenever email_address is blank then use originator email Address.
If you are using Oracle reports then you can use same approach or handle it through formula column.
Hope it will be useful to you at the certain extent.You can use this untill Oracle released the patch to fix this.
With Best Regards
Darshan Bhavsar