Email buttons inactive on some emails

Certain email buttons are inactive on some of my Verizon.net - received emails: delete, move to folder. These buttons are "greyed". These messages may, going down, display the original message, a "page 2" logo and a block of Java programming comments, and then the message again (as if a "Message Source" display is tacked onto a regular display).
Also, when a folder messages are listed, and several messages are selected, the delete key does not work. I suspect that the messages of the first paragraph above are blocking the delete function, but how?

Welcome to the Forum, I am not sure of a via solution to your issue. If you can please install a different browser (I assume you are using Internet explorer... it would also help to know which version you have and it if is up to date)
AFA another browser I highly recommend useing FireFox  32bit version http://www.mozillafirefoxfreedownload.com/
If a forum member gives an answer you like, please give them the Kudos they deserve. If a member gives you the answer to your question, mark the answer as Accepted Solution so others can see the solution to the problem. Thanks !!!
http://forums.verizon.com/t5/Verizon-net-Email/Fix-for-Missing-Inbox-sent-folders-etc-with-Internet-Explorer-11/m-p/647399

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